Global Healthcare BPO Market Size Study, by Provider Service (Revenue Cycle Management, Patient Enrollment, Patient Care), by Payer Service (Claims Management, Product Development & Business Acquisition (PDBA), Member Management, Integrated Front-End Serv

Global Healthcare BPO Market Size Study, by Provider Service (Revenue Cycle Management, Patient Enrollment, Patient Care), by Payer Service (Claims Management, Product Development & Business Acquisition (PDBA), Member Management, Integrated Front-End Services and Back-Office Operations, HR Services, Billing and Accounts management service), by Life Science Service (Manufacturing, R&D, Non- Clinical Services, Other Non-Clinical Services) and Regional Forecasts 2022-2028

Global Healthcare BPO Market is valued at approximately USD X.X billion in 2021 and is anticipated to grow with a healthy growth rate of more than XX.X % over the forecast period 2022-2028. Healthcare BPO helps in Outsourcing a business activity or process to provide support (administrative or otherwise) to healthcare organizations, staff, and institutions. Coding, billing, transcription, and other common outsourcing projects fall under this category. The healthcare BPO sector handles a variety of activities covering data entry to medical claims processing services. Pressure to lower the escalating healthcare expenditures, insufficient internal expertise in end-use industries, and expanding outsourcing in the pharmaceutical and biopharmaceutical sectors are the reasons behind the increasing use of Healthcare BPO across the forecast period. For Instance: In India, Healthcare BPO and IT services provider has acquired land from IT Service provider to deliver advanced healthcare BPO and IT services to their clients in the healthcare revenue and payer market. Furthermore, in May 2021, NTT DATA signed a multi-year agreement with Score Data to deploy the latter’s nudge engines along with NTT DATA’s Artificial Intelligence (AI) solutions that predict the risk for early onset of chronic diseases for health insurance and provider communities is likely to increase the market growth for the Healthcare BPO during the forecast period. However, hidden outsourcing costs impede the growth of the market over the forecast period of 2022-2028. Moreover, the factors such as growing adoption of artificial intelligence-based tools for drug discovery and advanced data management analytics are anticipated to create lucrative opportunities for the market.

The key regions considered for the Global Healthcare BPO Market study include Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America is the leading region across the world in terms of market share owing to the growing need for cost management and process efficiencies among pharmaceutical companies along with adoption of AI for drug discovery. Whereas Asia-Pacific is anticipated to exhibit the highest growth rate over the forecast period 2022-2028. Factors such as growing establishments of call centers and customer services, the emergence of next-generation services like big data analytics, cloud services, and improving healthcare infrastructure would create lucrative growth prospects for the Healthcare BPO Market across the Asia-Pacific region.

Major market players included in this report are:
Accenture
Cognizant
Tata Consultancy Service
Xerox Corporation
WNS (Holdings ) Limited
NTT Data Corporation
Mphasis
Wipro
IBM
Sutherland Global (US)

The objective of the study is to define the market sizes of different segments & countries in recent years and to forecast the values for the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Provider Service:
Revenue Cycle Management
Patient Enrollment
Patient Care

By Payer Service:
Claims Management
Product Development & Business Acquisition(PDBA)
Member Management
Integrated Front-End Services and Back-Office Operations
HR Services
Billing and Accounts management service

BY Life Science Service:
Manufacturing
R&D
Non-Clinical Services
Other Non-Clinical Services

By Region:
North America
The U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE

Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World

Furthermore, the years considered for the study are as follows:

Historical years – 2018, 2019, 2020
Base year – 2021
Forecast period – 2022 to 2028

Target Audience of the Global Healthcare BPO Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors

Companies Mentioned

Accenture
Cognizant
Tata Consultancy Service
Xerox Corporation
WNS (Holdings ) Limited
NTT Data Corporation
Mphasis
Wipro
IBM
Sutherland Global (US)

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