Global Conversational AI Market Size study, by Component (Platform and Services), Type (IVA and Chatbots), Technology (ML and Deep Learning, NLP, and ASR), Deployment Mode (Cloud and On-premises) and Regional Forecasts 2022-2028

Global Conversational AI Market Size study, by Component (Platform and Services), Type (IVA and Chatbots), Technology (ML and Deep Learning, NLP, and ASR), Deployment Mode (Cloud and On-premises) and Regional Forecasts 2022-2028

Global Conversational AI Market is valued approximately USD 6.18 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 23.60 % over the forecast period 2022-2028. Conversational AI is the technology used to provide automated messaging and speech enabled applications that offer human like interactions between computers and humans. The advanced technology recognizes speech and text, understands consumer intent and can decipher different languages. Conversational AI accounts for an important place in the personal assistance activities. Companies are utilizing AI innovation by using a blend of NLU and ML, which empowers the assistants to be trained with industry-explicit information and extraordinary business information for an increased time to market. The upcoming customer engagement through social media platforms and increasing integration of advanced AI capabilities are the major factors adding value to the conversational AI offerings. As per Venture Beat as of 2018 Facebook had over 300 thousand chatbots while approximately 3 billion messages were sent using automated messages in the same year. Further, increasing demand for AI powered customer support services drive the market growth owing to the save in operation costs. As per Chatbots magazine, chatbots can save up to 30% in customer support costs. However, the lack of accuracy in chatbots and virtual assistants impedes the growth of the market over the forecast period of 2022-2028. Although, rise in customer engagement through social media platforms presents a lucrative opportunity for the market.

The regional analysis of global Conversational AI Market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. North America is the leading/significant region across the world in terms of market share owing to the early adoption of technology and presence of major market players in the region. Whereas, Asia-Pacific is also anticipated to exhibit highest growth rate over the forecast period 2022-2028. Factors such as rising disposable income, rising population and increasing customer support demand would create lucrative growth prospects for the global Conversational AI Market across Asia-Pacific region.

Major market player included in this report are:

Microsoft Corporation
Google
Amazon Web Services
Oracle
IBM Corporation
Baidu
SAP
Artificial Solutions
Conversica
Haptik

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Component:
Platform
Services
By Type:
IVA
Chatbots
By Technology:
ML and Deep Learning
NLP
ASR
By Deployment Mode:
Cloud
On-premises

By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE

Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2018, 2019,2020
Base year – 2021
Forecast period – 2022 to 2028

Target Audience of the Global Conversational AI Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
"


Companies Mentioned

Microsoft Corporation
Google
Amazon Web Services
Oracle
IBM Corporation
Baidu
SAP
Artificial Solutions
Conversica
Haptik"


Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Billion)
1.2.1. Conversational AI Market, by Region, 2020-2028 (USD Billion)
1.2.2. Conversational AI Market, by Component, 2020-2028 (USD Billion)
1.2.3. Conversational AI Market, by Type, 2020-2028 (USD Billion)
1.2.4. Conversational AI Market, by Technology, 2020-2028 (USD Billion)
1.2.5. Conversational AI Market, by Deployment Mode, 2020-2028 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Conversational AI Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Conversational AI Market Dynamics
3.1. Conversational AI Market Impact Analysis (2020-2028)
3.1.1. Market Drivers
3.1.1.1. Increasing demand for AI powered customer support services
3.1.1.2. Increasing integration of advanced AI capabilities
3.1.2. Market Challenges
3.1.2.1. Lack of accuracy in chatbots and virtual assistants
3.1.3. Market Opportunities
3.1.3.1. Rise in customer engagement through social media platforms
Chapter 4. Global Conversational AI Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2028)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
4.5. Top investment opportunity
4.6. Top winning strategies
Chapter 5. Risk Assessment: COVID-19 Impact
5.1.1. Assessment of the overall impact of COVID-19 on the industry
5.1.2. Pre COVID-19 and post COVID-19 Market scenario
Chapter 6. Global Conversational AI Market, by Component
6.1. Market Snapshot
6.2. Global Conversational AI Market by Component, Performance - Potential Analysis
6.3. Global Conversational AI Market Estimates & Forecasts by Component 2018-2028 (USD Billion)
6.4. Conversational AI Market, Sub Segment Analysis
6.4.1. Platform
6.4.2. Services
Chapter 7. Global Conversational AI Market, by Type
7.1. Market Snapshot
7.2. Global Conversational AI Market by Type, Performance - Potential Analysis
7.3. Global Conversational AI Market Estimates & Forecasts by Type 2018-2028 (USD Billion)
7.4. Conversational AI Market, Sub Segment Analysis
7.4.1. IVA
7.4.2. Chatbots
Chapter 8. Global Conversational AI Market, by Technology
8.1. Market Snapshot
8.2. Global Conversational AI Market by Technology, Performance - Potential Analysis
8.3. Global Conversational AI Market Estimates & Forecasts by Technology 2018-2028 (USD Billion)
8.4. Conversational AI Market, Sub Segment Analysis
8.4.1. ML and Deep Learning
8.4.2. Natural Language Processing (NLP)
8.4.3. Automatic Speech Recognition (ASR)
Chapter 9. Global Conversational AI Market, by Deployment Mode
9.1. Market Snapshot
9.2. Global Conversational AI Market by Deployment Mode, Performance - Potential Analysis
9.3. Global Conversational AI Market Estimates & Forecasts by Deployment Mode 2018-2028 (USD Billion)
9.4. Conversational AI Market, Sub Segment Analysis
9.4.1. Cloud
9.4.2. On-premises
Chapter 10. Global Conversational AI Market, Regional Analysis
10.1. Conversational AI Market, Regional Market Snapshot
10.2. North America Conversational AI Market
10.2.1. U.S. Conversational AI Market
10.2.1.1. Component breakdown estimates & forecasts, 2018-2028
10.2.1.2. Type breakdown estimates & forecasts, 2018-2028
10.2.1.3. Technology breakdown estimates & forecasts, 2018-2028
10.2.1.4. Deployment Mode breakdown estimates & forecasts, 2018-2028
10.2.2. Canada Conversational AI Market
10.3. Europe Conversational AI Market Snapshot
10.3.1. U.K. Conversational AI Market
10.3.2. Germany Conversational AI Market
10.3.3. France Conversational AI Market
10.3.4. Spain Conversational AI Market
10.3.5. Italy Conversational AI Market
10.3.6. Rest of Europe Conversational AI Market
10.4. Asia-Pacific Conversational AI Market Snapshot
10.4.1. China Conversational AI Market
10.4.2. India Conversational AI Market
10.4.3. Japan Conversational AI Market
10.4.4. Australia Conversational AI Market
10.4.5. South Korea Conversational AI Market
10.4.6. Rest of Asia Pacific Conversational AI Market
10.5. Latin America Conversational AI Market Snapshot
10.5.1. Brazil Conversational AI Market
10.5.2. Mexico Conversational AI Market
10.6. Rest of The World Conversational AI Market
Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1. Microsoft Corporation
11.2.1.1. Key Information
11.2.1.2. Overview
11.2.1.3. Financial (Subject to Data Availability)
11.2.1.4. Product Summary
11.2.1.5. Recent Developments
11.2.2. Google
11.2.3. Amazon Web Services
11.2.4. Oracle
11.2.5. IBM Corporation
11.2.6. Baidu
11.2.7. SAP
11.2.8. Artificial Solutions
11.2.9. Conversica
11.2.10. Haptik
Chapter 12. Research Process
12.1. Research Process
12.1.1. Data Mining
12.1.2. Analysis
12.1.3. Market Estimation
12.1.4. Validation
12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption
List of Tables
TABLE 1. Global Conversational AI Market, report scope
TABLE 2. Global Conversational AI Market estimates & forecasts by Region 2018-2028 (USD Billion)
TABLE 3. Global Conversational AI Market estimates & forecasts by Component 2018-2028 (USD Billion)
TABLE 4. Global Conversational AI Market estimates & forecasts by Type 2018-2028 (USD Billion)
TABLE 5. Global Conversational AI Market estimates & forecasts by Technology 2018-2028 (USD Billion)
TABLE 6. Global Conversational AI Market estimates & forecasts by Deployment Mode 2018-2028 (USD Billion)
TABLE 7. Global Conversational AI Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 8. Global Conversational AI Market by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 9. Global Conversational AI Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 10. Global Conversational AI Market by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 11. Global Conversational AI Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 12. Global Conversational AI Market by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 13. Global Conversational AI Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 14. Global Conversational AI Market by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 15. Global Conversational AI Market by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 16. Global Conversational AI Market by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 17. U.S. Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 18. U.S. Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 19. U.S. Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 20. Canada Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 21. Canada Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 22. Canada Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 23. UK Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 24. UK Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 25. UK Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 26. Germany Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 27. Germany Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 28. Germany Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 29. RoE Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 30. RoE Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 31. RoE Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 32. China Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 33. China Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 34. China Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 35. India Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 36. India Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 37. India Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 38. Japan Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 39. Japan Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 40. Japan Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 41. RoAPAC Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 42. RoAPAC Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 43. RoAPAC Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 44. Brazil Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 45. Brazil Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 46. Brazil Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 47. Mexico Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 48. Mexico Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 49. Mexico Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 50. RoLA Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 51. RoLA Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 52. RoLA Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 53. Row Conversational AI Market estimates & forecasts, 2018-2028 (USD Billion)
TABLE 54. Row Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 55. Row Conversational AI Market estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 56. List of secondary sources, used in the study of global Conversational AI Market
TABLE 57. List of primary sources, used in the study of global Conversational AI Market
TABLE 58. Years considered for the study
TABLE 59. Exchange rates considered
List of figures
FIG 1. Global Conversational AI Market, research methodology
FIG 2. Global Conversational AI Market, Market estimation techniques
FIG 3. Global Market size estimates & forecast methods
FIG 4. Global Conversational AI Market, key trends 2021
FIG 5. Global Conversational AI Market, growth prospects 2022-2028
FIG 6. Global Conversational AI Market, porters 5 force model
FIG 7. Global Conversational AI Market, pest analysis
FIG 8. Global Conversational AI Market, value chain analysis
FIG 9. Global Conversational AI Market by segment, 2018 & 2028 (USD Billion)
FIG 10. Global Conversational AI Market by segment, 2018 & 2028 (USD Billion)
FIG 11. Global Conversational AI Market by segment, 2018 & 2028 (USD Billion)
FIG 12. Global Conversational AI Market by segment, 2018 & 2028 (USD Billion)
FIG 13. Global Conversational AI Market by segment, 2018 & 2028 (USD Billion)
FIG 14. Global Conversational AI Market, regional snapshot 2018 & 2028
FIG 15. North America Conversational AI Market 2018 & 2028 (USD Billion)
FIG 16. Europe Conversational AI Market 2018 & 2028 (USD Billion)
FIG 17. Asia pacific Conversational AI Market 2018 & 2028 (USD Billion)
FIG 18. Latin America Conversational AI Market 2018 & 2028 (USD Billion)
FIG 19. Global Conversational AI Market, company Market share analysis (2021)

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