Connected Vending Machines 5th Edition

Connected Vending Machines 5th Edition

Connected Vending Machines is the fifth consecutive report from Berg Insight analysing the latest developments on the vending telemetry and cashless payment market worldwide. This strategic research report from Berg Insight provides you with 100 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

Connected Vending Machines 5th Edition

The first solutions for including connectivity in vending machines became commercially availablemore than two decades ago. It has however taken years for the technology to gain the interestof mainstream vending operators. Berg Insight estimates that around 40 percent of the world’snearly 14.5 million vending machines are connected. The market has gained momentum inrecent years, where the demand for cashless payments has so far been a main driver, particularlyfollowing the Covid-19 pandemic. Vending telemetry is however anticipated to have a moretransformational effect on the industry as these solutions enable operators to improve theiroperational efficiency.

The global installed base of connected vending machines reached closed to an estimated 5.8million units in 2022. North America is estimated to represent the largest share of thesemachines, closely followed by the Rest of the World markets. Both regions are estimated to haveinstalled bases of around 2.1 million units each. The growth in the Rest of the World is primarilydriven by the increasing number of connected machines in Japan, China and Australia. InEurope, the installed of connected vending machines is estimated to have reached around 1.5million units. Berg Insight forecasts that the number of connected vending machines worldwidewill grow at a compound annual growth rate (CAGR) of 16.4 percent to reach 12.3 million unitsby 2027. As a result, the global penetration rate will reach 75.7 percent at the end of the forecastperiod.

The global market for connected vending solutions is served by a variety of players. Many of theleading providers are specialised technology companies. Cantaloupe (formerly USATechnologies) is the largest provider in terms of installed base, having more than 900,000connected vending machines. Other major suppliers include Nayax, Ingenico and Televend(INTIS). Nayax and Ingenico are two international players while Televend monitors vendingmachines mostly in Europe, although the latter seeks to expand into North America and Japan.Other suppliers with notable installed bases include InHand Networks, MatiPay, Vianet Group,and Vendon. Numerous vending machine manufacturers are also active in the connectedvending space. The manufacturer Crane NXT holds one of the leading positions from a globalperspective through Crane Payment Innovations and TCN Group is an important player in China.Vending operators active in the field of connected vending machines most often work with thirdpartyproviders, while some even have various in-house solutions. Examples of such vendingoperators include Chinese UBox and Italian IVS Group.