Connected Care in Europe 5th Edition

Connected Care in Europe is a comprehensive report from BergInsight analysing the latest developments on the telehealth andtelecare markets in this region. This strategic research reportprovides you with 155 pages of unique business intelligence including5-year industry forecasts and expert commentary on which to baseyour business decisions.

The ageing population and the increasing prevalence of chronic diseases will be two of thegreatest challenges in Europe during this century. It is widely believed that connected caresolutions can ease the burden on society by enabling more efficient delivery of care and allowingpeople to live independently in their homes for longer. Berg Insight’s definition of connected carecomprises telecare and telehealth solutions that are used for the remote delivery of healthcareand social care services. Today, the most common connected care solution is the traditionaltelecare alarm, which includes a wearable alarm button that the user presses in the case of anemergency. Mobile telecare systems have a portable form factor and typically incorporatecellular connectivity and GPS technology. Telehealth solutions involve connected medicaldevices and monitoring services that are used for the remote monitoring and management ofpatients with COPD, chronic heart failure, diabetes, hypertension, asthma, coronary heartdisease or chronic kidney disease.

Telecare is the largest and most mature segment of the connected care market with a total of 9.0million users at the end of 2023. The market for telehealth solutions is entering a growth phasewith an estimated total of 5.5 million users in the EU 27+3 countries at the end of 2023. The totalnumber of people using connected care solutions amounted to 13.1 million at the end of 2023,as there is an overlap between the two solution categories. The market is forecasted to grow ata CAGR of 12.0 percent during the next five years to reach 23.0 million connected care users by2028. Berg Insight expects that telecare will be the largest segment of the connected care marketthroughout the forecast period reaching 13.1 million users in 2028. Telehealth will follow with12.5 million users at the end of the forecast period.

Connected care revenues in the EU 27+3 countries reached an estimated € 9.4 billion in 2023.This includes revenues from telecare solutions and telehealth solutions. The market is expectedto grow at a CAGR of 13.4 percent between 2023 and 2028 to reach € 17.7 billion at the end ofthe forecast period. Telehealth solutions accounted for the largest share of the market in 2023and will remain in lead during the forecast period. The market for telehealth solutions involves awide range of actors, from specialised equipment vendors to integrated mHealth solutionproviders.

The telecare equipment market in Europe is highly consolidated. The three major players –Tunstall, Legrand and TeleAlarm – hold leading positions in nearly all markets and togetheraccount for about 60 percent of the telecare unit sales in the region. Additional vendors includeCareium, Chiptech and Chubb. Chiptech has its operations in the UK market, meanwhile Careium is a leading market player in the Nordic region and has also presence in the UK.Companies such as Telecom Design, Essence Group, 9Solutions, Oysta Technology (AccessGroup) and Everon are key telecare equipment vendors. Enovation, Skyresponse and Azur Softare the leading providers of telecare monitoring software solutions. Additional significant vendorsactive in Europe are Tellu, Yorbl, Urmet, Navigil, SmartLife Care, Libify, SmartWatcher, JustChecking and Vivago. The telehealth market evolves quickly and many new start-ups as well aswell-established solution providers from adjacent industries are active on the market. Examplesinclude Huma, Luscii (Omron Healthcare), Dignio, Comarch, eDevice and SHL Telemedicine.

The ongoing digitalisation of telephone networks in Europe requires massive replacements ofPSTN-based telecare systems. At the same time, there is rising interest in new types of solutionsthat enable social care and healthcare services to be delivered more efficiently. Berg Insightexpects that these trends will catalyse the transition to the next generation of connected caresolutions. Future caregiving is also anticipated to be predictive in nature by continuouslyanalysing user data and acting on abnormalities. Care providers will work with solutions that relyon data not only from telecare devices, but also from other sources such as smart home sensorsand healthcare records. Artificial intelligence (AI) is also rapidly becoming a cornerstone ofmodern healthcare practices, driving improvements in clinical efficiency, patient engagementand care coordination. The transition to digital technologies is good news for mobile networkoperators, as many connected care systems rely on cellular connectivity. In fact, Berg Insightpredicts that the number of cellular connections will grow from around 7.8 million in 2023 to morethan 14.8 million in 2028.