Intention to churn tends to be lower among customers of standalone fixed operators than converged operators

Intention to churn tends to be lower among customers of standalone fixed operators than converged operators

In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both standalone and converged fixed broadband operators.


Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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