Voice Analytics Market By Component (Solution, Services) , By Enterprise Size (Large Enterprises, Small and Medium-sized Enterprises) By Deployment Mode (On-premise, Cloud) By Application (Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis, Others) By Industry Vertical (BFSI, Retail, IT and Telecom, Healthcare, Government, Manufacturing, Others) : Global Opportunity Analysis and Industry Forecast, 2024-2032
Voice Analytics Market
The voice analytics market was valued at $1.3 billion in 2023 and is projected to reach $6.7 billion by 2032, growing at a CAGR of 19.6% from 2024 to 2032.
Voice analytics is a technology that involves the usage of techniques such as speech recognition, natural language processing, and machine learning to interpret & extract meaningful insights or patterns from spoken language. The key roles performed by voice analytics include processing audio data, assessing sentiment, transcribing spoken content, and understanding behavioral patterns. The major areas where voice analytics finds applications include customer support, marketing, compliance & risk management, and security & surveillance.
Increase in focus on enhancing the customer experience and upsurge in customer service operations are the key drivers of the voice analytics market. In addition, rise in the adoption of smart devices & virtual assistants such as Alexa and Google Assistant augments the development of the market. As AI and ML algorithms continue to expand their horizons across several industries, the trend of integrating the algorithms into voice analytics is acquiring prominent traction. The predictive capabilities of AI improve the features of voice analytics, including speech recognition, sentiment analysis, and real-time transcription.
However, the inaccuracy of the voice analytics system in certain environments such as noisy backgrounds or during the assessment of different dialects & accents limits its utility and hampers the development of the market. On the contrary, increase in the usage of voice analytics in the healthcare industry is presenting lucrative opportunities for the market. Voice analytics technology is reshaping the delivery of healthcare by assisting in different operations such as voice-based electronic health records (EHRs), clinical documentation, improving physicians’ workflow, and assessing patient-provider interactions during consultations. For instance, according to an article by Advanced Data Systems Corporation—a healthcare automation solutions company— to accelerate administrative functions, the adoption of voice-based EHRs has increased by approximately 30% in 2024.
Segment Review
The voice analytics market is segmented into component, enterprise size, deployment mode, application, industry vertical, and region. On the basis of component, the market is bifurcated into solution and services. Depending on enterprise size, it is classified into large enterprises and small- & medium-sized enterprises. As per deployment mode, it is classified into on-premise and cloud. Depending on application, it is categorized into customer experience management, call monitoring & summarization, agent performance monitoring, sales & marketing management, risk & compliance management, sentiment analysis, and others. By industry vertical, it is segregated into BFSI, retail, IT & telecom, healthcare, government, manufacturing, and others. Region wise, it is analyzed across North America, Europe, Asia-Pacific, Latin America, and MEA.
Key Findings
On the basis of component, the solution segment held the highest market share in 2023.
Depending on enterprise size, the large enterprises segment dominated the market in 2023.
As per deployment mode, the on-premise segment acquired a notable stake in the market in 2023.
Depending on application, the customer experience management segment was the highest shareholder in 2023.
By industry vertical, the BFSI segment accounted for a significant market share in 2023.
Region wise, North America was the highest revenue generator in 2023.
Competition Analysis
The major players in the global voice analytics market include Micro Focus International PLC, Google LLC, Amazon Web Services (AWS), Genesys Telecommunications, Avaya Inc., Verint System Inc., CallMiner, Nexidia, Nice Systems, and Calabrio. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships to strengthen their foothold in the competitive market.
Key Market Segments
By Component
Solution
Services
By Enterprise Size
Large Enterprises
Small and Medium-sized Enterprises
By Deployment Mode
On-premise
Cloud
By Application
Customer Experience Management
Call Monitoring and Summarization
Agent Performance Monitoring
Sales and Marketing Management
Risk and Compliance Management
Sentiment Analysis
Others
By Industry Vertical
BFSI
Retail
IT and Telecom
Healthcare
Government
Manufacturing
Others
By Region
North America
U.S.
Canada
Europe
France
Germany
Italy
Spain
UK
Rest of Europe
Asia-Pacific
China
Japan
India
South Korea
Australia
Rest of Asia-Pacific
Latin America
Brazil
Colombia
Argentina
Rest of Latin America
MEA
Saudi Arabia
South Africa
UAE
Rest of MEA
Key Market Players
Micro Focus International PLC
Google LLC
Amazon Web Services (AWS)
Genesys Telecommunications
Avaya Inc.
Verint System Inc.
CallMiner
Nexidia
Nice Systems
Calabrio
- CHAPTER 1: INTRODUCTION
- 1.1. Report Description
- 1.2. Key Market Segments
- 1.3. Key Benefits
- 1.4. Research Methodology
- 1.4.1. Primary Research
- 1.4.2. Secondary Research
- 1.4.3. Analyst Tools and Models
- CHAPTER 2: EXECUTIVE SUMMARY
- 2.1. CXO Perspective
- CHAPTER 3: MARKET LANDSCAPE
- 3.1. Market Definition and Scope
- 3.2. Key Findings
- 3.2.1. Top Investment Pockets
- 3.2.2. Top Winning Strategies
- 3.3. Porter's Five Forces Analysis
- 3.3.1. Bargaining Power of Suppliers
- 3.3.2. Threat of New Entrants
- 3.3.3. Threat of Substitutes
- 3.3.4. Competitive Rivalry
- 3.3.5. Bargaining Power among Buyers
- 3.4. Market Dynamics
- 3.4.1. Drivers
- 3.4.2. Restraints
- 3.4.3. Opportunities
- CHAPTER 4: VOICE ANALYTICS MARKET, BY COMPONENT
- 4.1. Market Overview
- 4.1.1 Market Size and Forecast, By Component
- 4.2. Solution
- 4.2.1. Key Market Trends, Growth Factors and Opportunities
- 4.2.2. Market Size and Forecast, By Region
- 4.2.3. Market Share Analysis, By Country
- 4.3. Services
- 4.3.1. Key Market Trends, Growth Factors and Opportunities
- 4.3.2. Market Size and Forecast, By Region
- 4.3.3. Market Share Analysis, By Country
- CHAPTER 5: VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE
- 5.1. Market Overview
- 5.1.1 Market Size and Forecast, By Enterprise Size
- 5.2. Large Enterprises
- 5.2.1. Key Market Trends, Growth Factors and Opportunities
- 5.2.2. Market Size and Forecast, By Region
- 5.2.3. Market Share Analysis, By Country
- 5.3. Small And Medium-sized Enterprises
- 5.3.1. Key Market Trends, Growth Factors and Opportunities
- 5.3.2. Market Size and Forecast, By Region
- 5.3.3. Market Share Analysis, By Country
- CHAPTER 6: VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE
- 6.1. Market Overview
- 6.1.1 Market Size and Forecast, By Deployment Mode
- 6.2. On-premise
- 6.2.1. Key Market Trends, Growth Factors and Opportunities
- 6.2.2. Market Size and Forecast, By Region
- 6.2.3. Market Share Analysis, By Country
- 6.3. Cloud
- 6.3.1. Key Market Trends, Growth Factors and Opportunities
- 6.3.2. Market Size and Forecast, By Region
- 6.3.3. Market Share Analysis, By Country
- CHAPTER 7: VOICE ANALYTICS MARKET, BY APPLICATION
- 7.1. Market Overview
- 7.1.1 Market Size and Forecast, By Application
- 7.2. Customer Experience Management
- 7.2.1. Key Market Trends, Growth Factors and Opportunities
- 7.2.2. Market Size and Forecast, By Region
- 7.2.3. Market Share Analysis, By Country
- 7.3. Call Monitoring And Summarization
- 7.3.1. Key Market Trends, Growth Factors and Opportunities
- 7.3.2. Market Size and Forecast, By Region
- 7.3.3. Market Share Analysis, By Country
- 7.4. Agent Performance Monitoring
- 7.4.1. Key Market Trends, Growth Factors and Opportunities
- 7.4.2. Market Size and Forecast, By Region
- 7.4.3. Market Share Analysis, By Country
- 7.5. Sales And Marketing Management
- 7.5.1. Key Market Trends, Growth Factors and Opportunities
- 7.5.2. Market Size and Forecast, By Region
- 7.5.3. Market Share Analysis, By Country
- 7.6. Risk And Compliance Management
- 7.6.1. Key Market Trends, Growth Factors and Opportunities
- 7.6.2. Market Size and Forecast, By Region
- 7.6.3. Market Share Analysis, By Country
- 7.7. Sentiment Analysis
- 7.7.1. Key Market Trends, Growth Factors and Opportunities
- 7.7.2. Market Size and Forecast, By Region
- 7.7.3. Market Share Analysis, By Country
- 7.8. Others
- 7.8.1. Key Market Trends, Growth Factors and Opportunities
- 7.8.2. Market Size and Forecast, By Region
- 7.8.3. Market Share Analysis, By Country
- CHAPTER 8: VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL
- 8.1. Market Overview
- 8.1.1 Market Size and Forecast, By Industry Vertical
- 8.2. BFSI
- 8.2.1. Key Market Trends, Growth Factors and Opportunities
- 8.2.2. Market Size and Forecast, By Region
- 8.2.3. Market Share Analysis, By Country
- 8.3. Retail
- 8.3.1. Key Market Trends, Growth Factors and Opportunities
- 8.3.2. Market Size and Forecast, By Region
- 8.3.3. Market Share Analysis, By Country
- 8.4. IT And Telecom
- 8.4.1. Key Market Trends, Growth Factors and Opportunities
- 8.4.2. Market Size and Forecast, By Region
- 8.4.3. Market Share Analysis, By Country
- 8.5. Healthcare
- 8.5.1. Key Market Trends, Growth Factors and Opportunities
- 8.5.2. Market Size and Forecast, By Region
- 8.5.3. Market Share Analysis, By Country
- 8.6. Government
- 8.6.1. Key Market Trends, Growth Factors and Opportunities
- 8.6.2. Market Size and Forecast, By Region
- 8.6.3. Market Share Analysis, By Country
- 8.7. Manufacturing
- 8.7.1. Key Market Trends, Growth Factors and Opportunities
- 8.7.2. Market Size and Forecast, By Region
- 8.7.3. Market Share Analysis, By Country
- 8.8. Others
- 8.8.1. Key Market Trends, Growth Factors and Opportunities
- 8.8.2. Market Size and Forecast, By Region
- 8.8.3. Market Share Analysis, By Country
- CHAPTER 9: VOICE ANALYTICS MARKET, BY REGION
- 9.1. Market Overview
- 9.1.1 Market Size and Forecast, By Region
- 9.2. North America
- 9.2.1. Key Market Trends and Opportunities
- 9.2.2. Market Size and Forecast, By Component
- 9.2.3. Market Size and Forecast, By Enterprise Size
- 9.2.4. Market Size and Forecast, By Deployment Mode
- 9.2.5. Market Size and Forecast, By Application
- 9.2.6. Market Size and Forecast, By Industry Vertical
- 9.2.7. Market Size and Forecast, By Country
- 9.2.8. U.S. Voice Analytics Market
- 9.2.8.1. Market Size and Forecast, By Component
- 9.2.8.2. Market Size and Forecast, By Enterprise Size
- 9.2.8.3. Market Size and Forecast, By Deployment Mode
- 9.2.8.4. Market Size and Forecast, By Application
- 9.2.8.5. Market Size and Forecast, By Industry Vertical
- 9.2.9. Canada Voice Analytics Market
- 9.2.9.1. Market Size and Forecast, By Component
- 9.2.9.2. Market Size and Forecast, By Enterprise Size
- 9.2.9.3. Market Size and Forecast, By Deployment Mode
- 9.2.9.4. Market Size and Forecast, By Application
- 9.2.9.5. Market Size and Forecast, By Industry Vertical
- 9.3. Europe
- 9.3.1. Key Market Trends and Opportunities
- 9.3.2. Market Size and Forecast, By Component
- 9.3.3. Market Size and Forecast, By Enterprise Size
- 9.3.4. Market Size and Forecast, By Deployment Mode
- 9.3.5. Market Size and Forecast, By Application
- 9.3.6. Market Size and Forecast, By Industry Vertical
- 9.3.7. Market Size and Forecast, By Country
- 9.3.8. France Voice Analytics Market
- 9.3.8.1. Market Size and Forecast, By Component
- 9.3.8.2. Market Size and Forecast, By Enterprise Size
- 9.3.8.3. Market Size and Forecast, By Deployment Mode
- 9.3.8.4. Market Size and Forecast, By Application
- 9.3.8.5. Market Size and Forecast, By Industry Vertical
- 9.3.9. Germany Voice Analytics Market
- 9.3.9.1. Market Size and Forecast, By Component
- 9.3.9.2. Market Size and Forecast, By Enterprise Size
- 9.3.9.3. Market Size and Forecast, By Deployment Mode
- 9.3.9.4. Market Size and Forecast, By Application
- 9.3.9.5. Market Size and Forecast, By Industry Vertical
- 9.3.10. Italy Voice Analytics Market
- 9.3.10.1. Market Size and Forecast, By Component
- 9.3.10.2. Market Size and Forecast, By Enterprise Size
- 9.3.10.3. Market Size and Forecast, By Deployment Mode
- 9.3.10.4. Market Size and Forecast, By Application
- 9.3.10.5. Market Size and Forecast, By Industry Vertical
- 9.3.11. Spain Voice Analytics Market
- 9.3.11.1. Market Size and Forecast, By Component
- 9.3.11.2. Market Size and Forecast, By Enterprise Size
- 9.3.11.3. Market Size and Forecast, By Deployment Mode
- 9.3.11.4. Market Size and Forecast, By Application
- 9.3.11.5. Market Size and Forecast, By Industry Vertical
- 9.3.12. UK Voice Analytics Market
- 9.3.12.1. Market Size and Forecast, By Component
- 9.3.12.2. Market Size and Forecast, By Enterprise Size
- 9.3.12.3. Market Size and Forecast, By Deployment Mode
- 9.3.12.4. Market Size and Forecast, By Application
- 9.3.12.5. Market Size and Forecast, By Industry Vertical
- 9.3.13. Rest Of Europe Voice Analytics Market
- 9.3.13.1. Market Size and Forecast, By Component
- 9.3.13.2. Market Size and Forecast, By Enterprise Size
- 9.3.13.3. Market Size and Forecast, By Deployment Mode
- 9.3.13.4. Market Size and Forecast, By Application
- 9.3.13.5. Market Size and Forecast, By Industry Vertical
- 9.4. Asia-Pacific
- 9.4.1. Key Market Trends and Opportunities
- 9.4.2. Market Size and Forecast, By Component
- 9.4.3. Market Size and Forecast, By Enterprise Size
- 9.4.4. Market Size and Forecast, By Deployment Mode
- 9.4.5. Market Size and Forecast, By Application
- 9.4.6. Market Size and Forecast, By Industry Vertical
- 9.4.7. Market Size and Forecast, By Country
- 9.4.8. China Voice Analytics Market
- 9.4.8.1. Market Size and Forecast, By Component
- 9.4.8.2. Market Size and Forecast, By Enterprise Size
- 9.4.8.3. Market Size and Forecast, By Deployment Mode
- 9.4.8.4. Market Size and Forecast, By Application
- 9.4.8.5. Market Size and Forecast, By Industry Vertical
- 9.4.9. Japan Voice Analytics Market
- 9.4.9.1. Market Size and Forecast, By Component
- 9.4.9.2. Market Size and Forecast, By Enterprise Size
- 9.4.9.3. Market Size and Forecast, By Deployment Mode
- 9.4.9.4. Market Size and Forecast, By Application
- 9.4.9.5. Market Size and Forecast, By Industry Vertical
- 9.4.10. India Voice Analytics Market
- 9.4.10.1. Market Size and Forecast, By Component
- 9.4.10.2. Market Size and Forecast, By Enterprise Size
- 9.4.10.3. Market Size and Forecast, By Deployment Mode
- 9.4.10.4. Market Size and Forecast, By Application
- 9.4.10.5. Market Size and Forecast, By Industry Vertical
- 9.4.11. South Korea Voice Analytics Market
- 9.4.11.1. Market Size and Forecast, By Component
- 9.4.11.2. Market Size and Forecast, By Enterprise Size
- 9.4.11.3. Market Size and Forecast, By Deployment Mode
- 9.4.11.4. Market Size and Forecast, By Application
- 9.4.11.5. Market Size and Forecast, By Industry Vertical
- 9.4.12. Australia Voice Analytics Market
- 9.4.12.1. Market Size and Forecast, By Component
- 9.4.12.2. Market Size and Forecast, By Enterprise Size
- 9.4.12.3. Market Size and Forecast, By Deployment Mode
- 9.4.12.4. Market Size and Forecast, By Application
- 9.4.12.5. Market Size and Forecast, By Industry Vertical
- 9.4.13. Rest of Asia-Pacific Voice Analytics Market
- 9.4.13.1. Market Size and Forecast, By Component
- 9.4.13.2. Market Size and Forecast, By Enterprise Size
- 9.4.13.3. Market Size and Forecast, By Deployment Mode
- 9.4.13.4. Market Size and Forecast, By Application
- 9.4.13.5. Market Size and Forecast, By Industry Vertical
- 9.5. Latin America
- 9.5.1. Key Market Trends and Opportunities
- 9.5.2. Market Size and Forecast, By Component
- 9.5.3. Market Size and Forecast, By Enterprise Size
- 9.5.4. Market Size and Forecast, By Deployment Mode
- 9.5.5. Market Size and Forecast, By Application
- 9.5.6. Market Size and Forecast, By Industry Vertical
- 9.5.7. Market Size and Forecast, By Country
- 9.5.8. Brazil Voice Analytics Market
- 9.5.8.1. Market Size and Forecast, By Component
- 9.5.8.2. Market Size and Forecast, By Enterprise Size
- 9.5.8.3. Market Size and Forecast, By Deployment Mode
- 9.5.8.4. Market Size and Forecast, By Application
- 9.5.8.5. Market Size and Forecast, By Industry Vertical
- 9.5.9. Colombia Voice Analytics Market
- 9.5.9.1. Market Size and Forecast, By Component
- 9.5.9.2. Market Size and Forecast, By Enterprise Size
- 9.5.9.3. Market Size and Forecast, By Deployment Mode
- 9.5.9.4. Market Size and Forecast, By Application
- 9.5.9.5. Market Size and Forecast, By Industry Vertical
- 9.5.10. Argentina Voice Analytics Market
- 9.5.10.1. Market Size and Forecast, By Component
- 9.5.10.2. Market Size and Forecast, By Enterprise Size
- 9.5.10.3. Market Size and Forecast, By Deployment Mode
- 9.5.10.4. Market Size and Forecast, By Application
- 9.5.10.5. Market Size and Forecast, By Industry Vertical
- 9.5.11. REST oF Latin America Voice Analytics Market
- 9.5.11.1. Market Size and Forecast, By Component
- 9.5.11.2. Market Size and Forecast, By Enterprise Size
- 9.5.11.3. Market Size and Forecast, By Deployment Mode
- 9.5.11.4. Market Size and Forecast, By Application
- 9.5.11.5. Market Size and Forecast, By Industry Vertical
- 9.6. MEA
- 9.6.1. Key Market Trends and Opportunities
- 9.6.2. Market Size and Forecast, By Component
- 9.6.3. Market Size and Forecast, By Enterprise Size
- 9.6.4. Market Size and Forecast, By Deployment Mode
- 9.6.5. Market Size and Forecast, By Application
- 9.6.6. Market Size and Forecast, By Industry Vertical
- 9.6.7. Market Size and Forecast, By Country
- 9.6.8. Saudi Arabia Voice Analytics Market
- 9.6.8.1. Market Size and Forecast, By Component
- 9.6.8.2. Market Size and Forecast, By Enterprise Size
- 9.6.8.3. Market Size and Forecast, By Deployment Mode
- 9.6.8.4. Market Size and Forecast, By Application
- 9.6.8.5. Market Size and Forecast, By Industry Vertical
- 9.6.9. South Africa Voice Analytics Market
- 9.6.9.1. Market Size and Forecast, By Component
- 9.6.9.2. Market Size and Forecast, By Enterprise Size
- 9.6.9.3. Market Size and Forecast, By Deployment Mode
- 9.6.9.4. Market Size and Forecast, By Application
- 9.6.9.5. Market Size and Forecast, By Industry Vertical
- 9.6.10. UAE Voice Analytics Market
- 9.6.10.1. Market Size and Forecast, By Component
- 9.6.10.2. Market Size and Forecast, By Enterprise Size
- 9.6.10.3. Market Size and Forecast, By Deployment Mode
- 9.6.10.4. Market Size and Forecast, By Application
- 9.6.10.5. Market Size and Forecast, By Industry Vertical
- 9.6.11. Rest Of Mea Voice Analytics Market
- 9.6.11.1. Market Size and Forecast, By Component
- 9.6.11.2. Market Size and Forecast, By Enterprise Size
- 9.6.11.3. Market Size and Forecast, By Deployment Mode
- 9.6.11.4. Market Size and Forecast, By Application
- 9.6.11.5. Market Size and Forecast, By Industry Vertical
- CHAPTER 10: COMPETITIVE LANDSCAPE
- 10.1. Introduction
- 10.2. Top Winning Strategies
- 10.3. Product Mapping Of Top 10 Player
- 10.4. Competitive Dashboard
- 10.5. Competitive Heatmap
- 10.6. Top Player Positioning, 2023
- CHAPTER 11: COMPANY PROFILES
- 11.1. Micro Focus International PLC
- 11.1.1. Company Overview
- 11.1.2. Key Executives
- 11.1.3. Company Snapshot
- 11.1.4. Operating Business Segments
- 11.1.5. Product Portfolio
- 11.1.6. Business Performance
- 11.1.7. Key Strategic Moves and Developments
- 11.2. Google LLC
- 11.2.1. Company Overview
- 11.2.2. Key Executives
- 11.2.3. Company Snapshot
- 11.2.4. Operating Business Segments
- 11.2.5. Product Portfolio
- 11.2.6. Business Performance
- 11.2.7. Key Strategic Moves and Developments
- 11.3. Amazon Web Services (AWS)
- 11.3.1. Company Overview
- 11.3.2. Key Executives
- 11.3.3. Company Snapshot
- 11.3.4. Operating Business Segments
- 11.3.5. Product Portfolio
- 11.3.6. Business Performance
- 11.3.7. Key Strategic Moves and Developments
- 11.4. Genesys Telecommunications
- 11.4.1. Company Overview
- 11.4.2. Key Executives
- 11.4.3. Company Snapshot
- 11.4.4. Operating Business Segments
- 11.4.5. Product Portfolio
- 11.4.6. Business Performance
- 11.4.7. Key Strategic Moves and Developments
- 11.5. Avaya Inc.
- 11.5.1. Company Overview
- 11.5.2. Key Executives
- 11.5.3. Company Snapshot
- 11.5.4. Operating Business Segments
- 11.5.5. Product Portfolio
- 11.5.6. Business Performance
- 11.5.7. Key Strategic Moves and Developments
- 11.6. Verint System Inc.
- 11.6.1. Company Overview
- 11.6.2. Key Executives
- 11.6.3. Company Snapshot
- 11.6.4. Operating Business Segments
- 11.6.5. Product Portfolio
- 11.6.6. Business Performance
- 11.6.7. Key Strategic Moves and Developments
- 11.7. CallMiner
- 11.7.1. Company Overview
- 11.7.2. Key Executives
- 11.7.3. Company Snapshot
- 11.7.4. Operating Business Segments
- 11.7.5. Product Portfolio
- 11.7.6. Business Performance
- 11.7.7. Key Strategic Moves and Developments
- 11.8. Nexidia
- 11.8.1. Company Overview
- 11.8.2. Key Executives
- 11.8.3. Company Snapshot
- 11.8.4. Operating Business Segments
- 11.8.5. Product Portfolio
- 11.8.6. Business Performance
- 11.8.7. Key Strategic Moves and Developments
- 11.9. Nice Systems
- 11.9.1. Company Overview
- 11.9.2. Key Executives
- 11.9.3. Company Snapshot
- 11.9.4. Operating Business Segments
- 11.9.5. Product Portfolio
- 11.9.6. Business Performance
- 11.9.7. Key Strategic Moves and Developments
- 11.10. Calabrio
- 11.10.1. Company Overview
- 11.10.2. Key Executives
- 11.10.3. Company Snapshot
- 11.10.4. Operating Business Segments
- 11.10.5. Product Portfolio
- 11.10.6. Business Performance
- 11.10.7. Key Strategic Moves and Developments
- LIST OF TABLES
- TABLE 1. GLOBAL VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 2. VOICE ANALYTICS MARKET FOR SOLUTION, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 3. VOICE ANALYTICS MARKET FOR SERVICES, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 4. GLOBAL VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 5. VOICE ANALYTICS MARKET FOR LARGE ENTERPRISES, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 6. VOICE ANALYTICS MARKET FOR SMALL AND MEDIUM-SIZED ENTERPRISES, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 7. GLOBAL VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 8. VOICE ANALYTICS MARKET FOR ON-PREMISE, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 9. VOICE ANALYTICS MARKET FOR CLOUD, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 10. GLOBAL VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 11. VOICE ANALYTICS MARKET FOR CUSTOMER EXPERIENCE MANAGEMENT, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 12. VOICE ANALYTICS MARKET FOR CALL MONITORING AND SUMMARIZATION, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 13. VOICE ANALYTICS MARKET FOR AGENT PERFORMANCE MONITORING, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 14. VOICE ANALYTICS MARKET FOR SALES AND MARKETING MANAGEMENT, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 15. VOICE ANALYTICS MARKET FOR RISK AND COMPLIANCE MANAGEMENT, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 16. VOICE ANALYTICS MARKET FOR SENTIMENT ANALYSIS, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 17. VOICE ANALYTICS MARKET FOR OTHERS, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 18. GLOBAL VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 19. VOICE ANALYTICS MARKET FOR BFSI, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 20. VOICE ANALYTICS MARKET FOR RETAIL, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 21. VOICE ANALYTICS MARKET FOR IT AND TELECOM, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 22. VOICE ANALYTICS MARKET FOR HEALTHCARE, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 23. VOICE ANALYTICS MARKET FOR GOVERNMENT, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 24. VOICE ANALYTICS MARKET FOR MANUFACTURING, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 25. VOICE ANALYTICS MARKET FOR OTHERS, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 26. VOICE ANALYTICS MARKET, BY REGION, 2024 - 2032 ($BILLION)
- TABLE 27. NORTH AMERICA VOICE ANALYTICS MARKET, BY COUNTRY, 2024 - 2032 ($BILLION)
- TABLE 28. NORTH AMERICA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 29. NORTH AMERICA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 30. NORTH AMERICA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 31. NORTH AMERICA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 32. NORTH AMERICA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 33. U.S. VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 34. U.S. VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 35. U.S. VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 36. U.S. VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 37. U.S. VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 38. CANADA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 39. CANADA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 40. CANADA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 41. CANADA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 42. CANADA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 43. EUROPE VOICE ANALYTICS MARKET, BY COUNTRY, 2024 - 2032 ($BILLION)
- TABLE 44. EUROPE VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 45. EUROPE VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 46. EUROPE VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 47. EUROPE VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 48. EUROPE VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 49. FRANCE VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 50. FRANCE VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 51. FRANCE VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 52. FRANCE VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 53. FRANCE VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 54. GERMANY VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 55. GERMANY VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 56. GERMANY VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 57. GERMANY VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 58. GERMANY VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 59. ITALY VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 60. ITALY VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 61. ITALY VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 62. ITALY VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 63. ITALY VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 64. SPAIN VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 65. SPAIN VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 66. SPAIN VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 67. SPAIN VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 68. SPAIN VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 69. UK VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 70. UK VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 71. UK VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 72. UK VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 73. UK VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 74. REST OF EUROPE VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 75. REST OF EUROPE VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 76. REST OF EUROPE VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 77. REST OF EUROPE VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 78. REST OF EUROPE VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 79. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY COUNTRY, 2024 - 2032 ($BILLION)
- TABLE 80. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 81. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 82. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 83. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 84. ASIA-PACIFIC VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 85. CHINA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 86. CHINA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 87. CHINA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 88. CHINA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 89. CHINA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 90. JAPAN VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 91. JAPAN VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 92. JAPAN VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 93. JAPAN VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 94. JAPAN VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 95. INDIA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 96. INDIA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 97. INDIA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 98. INDIA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 99. INDIA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 100. SOUTH KOREA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 101. SOUTH KOREA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 102. SOUTH KOREA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 103. SOUTH KOREA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 104. SOUTH KOREA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 105. AUSTRALIA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 106. AUSTRALIA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 107. AUSTRALIA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 108. AUSTRALIA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 109. AUSTRALIA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 110. REST OF ASIA-PACIFIC VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 111. REST OF ASIA-PACIFIC VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 112. REST OF ASIA-PACIFIC VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 113. REST OF ASIA-PACIFIC VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 114. REST OF ASIA-PACIFIC VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 115. LATIN AMERICA VOICE ANALYTICS MARKET, BY COUNTRY, 2024 - 2032 ($BILLION)
- TABLE 116. LATIN AMERICA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 117. LATIN AMERICA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 118. LATIN AMERICA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 119. LATIN AMERICA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 120. LATIN AMERICA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 121. BRAZIL VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 122. BRAZIL VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 123. BRAZIL VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 124. BRAZIL VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 125. BRAZIL VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 126. COLOMBIA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 127. COLOMBIA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 128. COLOMBIA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 129. COLOMBIA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 130. COLOMBIA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 131. ARGENTINA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 132. ARGENTINA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 133. ARGENTINA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 134. ARGENTINA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 135. ARGENTINA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 136. REST OF LATIN AMERICA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 137. REST OF LATIN AMERICA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 138. REST OF LATIN AMERICA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 139. REST OF LATIN AMERICA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 140. REST OF LATIN AMERICA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 141. MEA VOICE ANALYTICS MARKET, BY COUNTRY, 2024 - 2032 ($BILLION)
- TABLE 142. MEA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 143. MEA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
- TABLE 144. MEA VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2024 - 2032 ($BILLION)
- TABLE 145. MEA VOICE ANALYTICS MARKET, BY APPLICATION, 2024 - 2032 ($BILLION)
- TABLE 146. MEA VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2024 - 2032 ($BILLION)
- TABLE 147. SAUDI ARABIA VOICE ANALYTICS MARKET, BY COMPONENT, 2024 - 2032 ($BILLION)
- TABLE 148. SAUDI ARABIA VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2024 - 2032 ($BILLION)
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