Unified Communications as a Service Market By Component (Telephony, Unified Messaging, Conferencing, Collaborative Platform and Application), By Deployment Model (Managed Service, Hosted/Cloud Service), By Organization Size (Large Enterprises, Small and Medium Enterprises), By Industry Vertical (Media and Entertainment, BFSI, IT and Telecom, Healthcare, Automotive and Transportation, Others): Global Opportunity Analysis and Industry Forecast, 2021-2031
Unified communications as a service includes a number of elements, including hardware, software, and services, to improve business communication and broaden the range of communication devices. It also includes components that enable instant messaging (IM), internet protocol (IP) telephony, audio, and video convergence, unified messaging (integrated email, short message service (SMS), fax, and voice mail), location-independent collaboration, user mobility, call control, and information sharing. Furthermore, it focuses on enhancing users’ communication experience, improving collaboration, increase productivity, reducing communication-related costs like travel to meetings, reduce hardware costs, and support remote workers.
Increase in demand for a 5G high-speed network and surge in the trend of bring your own device (BYOD) and mobility are driving the growth of the market. In addition, the growth in migration from legacy systems to cloud-based communication services are fueling the growth of unified communication as a service market. However, security concerns and interoperability issues associated with the system and the high initial cost of unified communication as a service limit the growth of the market. Conversely, the rise in integration of advanced technologies in unified communication as a service is anticipated to provide numerous opportunities for the expansion of the market during the forecast period.
The global unified communications as a service market is segmented into component, delivery model, organization size, industry vertical, and region. By component, the market is divided into telephony, unified messaging conferencing, and collaboration platforms, & application. By delivery model, it is classified into managed services and cloud services. By organization size, it is categorized into large enterprises and small & medium-sized enterprises. By industry vertical, it is fragmented into media and entertainment, BFSI, IT and telecom, healthcare, automotive & transformation, and others. Region-wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The global unified communications as a service market are dominated by key players such as Avaya, Inc., BroadSoft, Inc, 8x8, Inc, Cisco Systems, Inc., Genesys, Microsoft Corporation, Mitel Networks Corp., NEC Corporation, RingCentral, Inc., and Zoom Video Communications, Inc. These market players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
KEY BENEFITS FOR STAKEHOLDERS
The study provides an in-depth analysis of the global unified communications as a service market forecast along with the current & future trends to explain the imminent investment pockets.
information about key drivers, restraints, & opportunities and their impact analysis on global unified communications as a service market trends is provided in the report.
Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
The quantitative analysis of the market from 2022 to 2031 is provided to determine the market potential.
Key Market Segments
By Component
Telephony
Unified Messaging
Conferencing
Collaborative Platform and Application
By Deployment Model
Managed Service
Hosted/Cloud Service
By Organization Size
Large Enterprises
Small and Medium Enterprises
By Industry Vertical
Media and Entertainment
BFSI
IT and Telecom
Healthcare
Automotive and Transportation
Others
By Region
North America
U.S.
Canada
Europe
UK
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific
China
India
Japan
Australia
South Korea
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa
Key Market Players
Zoom Video Communications, Inc.
Microsoft Corporation
Mitel Networks Corp.
Avaya Inc.
Genesys
8x8, Inc.
Google LLC (Alphabet)
Cisco Systems Inc.
NEC Corporation
RingCentral, Inc.
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- CHAPTER 1: INTRODUCTION
- 1.1. Report description
- 1.2. Key market segments
- 1.3. Key benefits to the stakeholders
- 1.4. Research Methodology
- 1.4.1. Primary research
- 1.4.2. Secondary research
- 1.4.3. Analyst tools and models
- CHAPTER 2: EXECUTIVE SUMMARY
- 2.1. CXO Perspective
- CHAPTER 3: MARKET OVERVIEW
- 3.1. Market definition and scope
- 3.2. Key findings
- 3.2.1. Top impacting factors
- 3.2.2. Top investment pockets
- 3.3. Porter’s five forces analysis
- 3.3.1. Bargaining power of suppliers
- 3.3.2. Bargaining power of buyers
- 3.3.3. Threat of substitutes
- 3.3.4. Threat of new entrants
- 3.3.5. Intensity of rivalry
- 3.4. Market dynamics
- 3.4.1. Drivers
- 3.4.1.1. Increase in demand for 5G high speed network
- 3.4.1.2. Surge in trend of bring your own device (BYOD) and mobility
- 3.4.1.3. Growth in migration from legacy systems to cloud-based communication services
- 3.4.2. Restraints
- 3.4.2.1. Security concerns and interoperability issues associated with the system
- 3.4.2.2. High initial cost of unified communication as a service
- 3.4.3. Opportunities
- 3.4.3.1. Rise in integration of advanced technologies in unified communication as a service
- 3.5. COVID-19 Impact Analysis on the market
- CHAPTER 4: UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT
- 4.1. Overview
- 4.1.1. Market size and forecast
- 4.2. Telephony
- 4.2.1. Key market trends, growth factors and opportunities
- 4.2.2. Market size and forecast, by region
- 4.2.3. Market share analysis by country
- 4.3. Unified Messaging
- 4.3.1. Key market trends, growth factors and opportunities
- 4.3.2. Market size and forecast, by region
- 4.3.3. Market share analysis by country
- 4.4. Conferencing
- 4.4.1. Key market trends, growth factors and opportunities
- 4.4.2. Market size and forecast, by region
- 4.4.3. Market share analysis by country
- 4.5. Collaborative Platform and Application
- 4.5.1. Key market trends, growth factors and opportunities
- 4.5.2. Market size and forecast, by region
- 4.5.3. Market share analysis by country
- CHAPTER 5: UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL
- 5.1. Overview
- 5.1.1. Market size and forecast
- 5.2. Managed Service
- 5.2.1. Key market trends, growth factors and opportunities
- 5.2.2. Market size and forecast, by region
- 5.2.3. Market share analysis by country
- 5.3. Hosted/Cloud Service
- 5.3.1. Key market trends, growth factors and opportunities
- 5.3.2. Market size and forecast, by region
- 5.3.3. Market share analysis by country
- CHAPTER 6: UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE
- 6.1. Overview
- 6.1.1. Market size and forecast
- 6.2. Large Enterprises
- 6.2.1. Key market trends, growth factors and opportunities
- 6.2.2. Market size and forecast, by region
- 6.2.3. Market share analysis by country
- 6.3. Small and Medium Enterprises
- 6.3.1. Key market trends, growth factors and opportunities
- 6.3.2. Market size and forecast, by region
- 6.3.3. Market share analysis by country
- CHAPTER 7: UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL
- 7.1. Overview
- 7.1.1. Market size and forecast
- 7.2. Media and Entertainment
- 7.2.1. Key market trends, growth factors and opportunities
- 7.2.2. Market size and forecast, by region
- 7.2.3. Market share analysis by country
- 7.3. BFSI
- 7.3.1. Key market trends, growth factors and opportunities
- 7.3.2. Market size and forecast, by region
- 7.3.3. Market share analysis by country
- 7.4. IT and Telecom
- 7.4.1. Key market trends, growth factors and opportunities
- 7.4.2. Market size and forecast, by region
- 7.4.3. Market share analysis by country
- 7.5. Healthcare
- 7.5.1. Key market trends, growth factors and opportunities
- 7.5.2. Market size and forecast, by region
- 7.5.3. Market share analysis by country
- 7.6. Automotive and Transportation
- 7.6.1. Key market trends, growth factors and opportunities
- 7.6.2. Market size and forecast, by region
- 7.6.3. Market share analysis by country
- 7.7. Others
- 7.7.1. Key market trends, growth factors and opportunities
- 7.7.2. Market size and forecast, by region
- 7.7.3. Market share analysis by country
- CHAPTER 8: UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY REGION
- 8.1. Overview
- 8.1.1. Market size and forecast By Region
- 8.2. North America
- 8.2.1. Key trends and opportunities
- 8.2.2. Market size and forecast, by Component
- 8.2.3. Market size and forecast, by Deployment Model
- 8.2.4. Market size and forecast, by Organization Size
- 8.2.5. Market size and forecast, by Industry Vertical
- 8.2.6. Market size and forecast, by country
- 8.2.6.1. U.S.
- 8.2.6.1.1. Key market trends, growth factors and opportunities
- 8.2.6.1.2. Market size and forecast, by Component
- 8.2.6.1.3. Market size and forecast, by Deployment Model
- 8.2.6.1.4. Market size and forecast, by Organization Size
- 8.2.6.1.5. Market size and forecast, by Industry Vertical
- 8.2.6.2. Canada
- 8.2.6.2.1. Key market trends, growth factors and opportunities
- 8.2.6.2.2. Market size and forecast, by Component
- 8.2.6.2.3. Market size and forecast, by Deployment Model
- 8.2.6.2.4. Market size and forecast, by Organization Size
- 8.2.6.2.5. Market size and forecast, by Industry Vertical
- 8.3. Europe
- 8.3.1. Key trends and opportunities
- 8.3.2. Market size and forecast, by Component
- 8.3.3. Market size and forecast, by Deployment Model
- 8.3.4. Market size and forecast, by Organization Size
- 8.3.5. Market size and forecast, by Industry Vertical
- 8.3.6. Market size and forecast, by country
- 8.3.6.1. UK
- 8.3.6.1.1. Key market trends, growth factors and opportunities
- 8.3.6.1.2. Market size and forecast, by Component
- 8.3.6.1.3. Market size and forecast, by Deployment Model
- 8.3.6.1.4. Market size and forecast, by Organization Size
- 8.3.6.1.5. Market size and forecast, by Industry Vertical
- 8.3.6.2. Germany
- 8.3.6.2.1. Key market trends, growth factors and opportunities
- 8.3.6.2.2. Market size and forecast, by Component
- 8.3.6.2.3. Market size and forecast, by Deployment Model
- 8.3.6.2.4. Market size and forecast, by Organization Size
- 8.3.6.2.5. Market size and forecast, by Industry Vertical
- 8.3.6.3. France
- 8.3.6.3.1. Key market trends, growth factors and opportunities
- 8.3.6.3.2. Market size and forecast, by Component
- 8.3.6.3.3. Market size and forecast, by Deployment Model
- 8.3.6.3.4. Market size and forecast, by Organization Size
- 8.3.6.3.5. Market size and forecast, by Industry Vertical
- 8.3.6.4. Italy
- 8.3.6.4.1. Key market trends, growth factors and opportunities
- 8.3.6.4.2. Market size and forecast, by Component
- 8.3.6.4.3. Market size and forecast, by Deployment Model
- 8.3.6.4.4. Market size and forecast, by Organization Size
- 8.3.6.4.5. Market size and forecast, by Industry Vertical
- 8.3.6.5. Spain
- 8.3.6.5.1. Key market trends, growth factors and opportunities
- 8.3.6.5.2. Market size and forecast, by Component
- 8.3.6.5.3. Market size and forecast, by Deployment Model
- 8.3.6.5.4. Market size and forecast, by Organization Size
- 8.3.6.5.5. Market size and forecast, by Industry Vertical
- 8.3.6.6. Rest of Europe
- 8.3.6.6.1. Key market trends, growth factors and opportunities
- 8.3.6.6.2. Market size and forecast, by Component
- 8.3.6.6.3. Market size and forecast, by Deployment Model
- 8.3.6.6.4. Market size and forecast, by Organization Size
- 8.3.6.6.5. Market size and forecast, by Industry Vertical
- 8.4. Asia-Pacific
- 8.4.1. Key trends and opportunities
- 8.4.2. Market size and forecast, by Component
- 8.4.3. Market size and forecast, by Deployment Model
- 8.4.4. Market size and forecast, by Organization Size
- 8.4.5. Market size and forecast, by Industry Vertical
- 8.4.6. Market size and forecast, by country
- 8.4.6.1. China
- 8.4.6.1.1. Key market trends, growth factors and opportunities
- 8.4.6.1.2. Market size and forecast, by Component
- 8.4.6.1.3. Market size and forecast, by Deployment Model
- 8.4.6.1.4. Market size and forecast, by Organization Size
- 8.4.6.1.5. Market size and forecast, by Industry Vertical
- 8.4.6.2. India
- 8.4.6.2.1. Key market trends, growth factors and opportunities
- 8.4.6.2.2. Market size and forecast, by Component
- 8.4.6.2.3. Market size and forecast, by Deployment Model
- 8.4.6.2.4. Market size and forecast, by Organization Size
- 8.4.6.2.5. Market size and forecast, by Industry Vertical
- 8.4.6.3. Japan
- 8.4.6.3.1. Key market trends, growth factors and opportunities
- 8.4.6.3.2. Market size and forecast, by Component
- 8.4.6.3.3. Market size and forecast, by Deployment Model
- 8.4.6.3.4. Market size and forecast, by Organization Size
- 8.4.6.3.5. Market size and forecast, by Industry Vertical
- 8.4.6.4. Australia
- 8.4.6.4.1. Key market trends, growth factors and opportunities
- 8.4.6.4.2. Market size and forecast, by Component
- 8.4.6.4.3. Market size and forecast, by Deployment Model
- 8.4.6.4.4. Market size and forecast, by Organization Size
- 8.4.6.4.5. Market size and forecast, by Industry Vertical
- 8.4.6.5. South Korea
- 8.4.6.5.1. Key market trends, growth factors and opportunities
- 8.4.6.5.2. Market size and forecast, by Component
- 8.4.6.5.3. Market size and forecast, by Deployment Model
- 8.4.6.5.4. Market size and forecast, by Organization Size
- 8.4.6.5.5. Market size and forecast, by Industry Vertical
- 8.4.6.6. Rest of Asia-Pacific
- 8.4.6.6.1. Key market trends, growth factors and opportunities
- 8.4.6.6.2. Market size and forecast, by Component
- 8.4.6.6.3. Market size and forecast, by Deployment Model
- 8.4.6.6.4. Market size and forecast, by Organization Size
- 8.4.6.6.5. Market size and forecast, by Industry Vertical
- 8.5. LAMEA
- 8.5.1. Key trends and opportunities
- 8.5.2. Market size and forecast, by Component
- 8.5.3. Market size and forecast, by Deployment Model
- 8.5.4. Market size and forecast, by Organization Size
- 8.5.5. Market size and forecast, by Industry Vertical
- 8.5.6. Market size and forecast, by country
- 8.5.6.1. Latin America
- 8.5.6.1.1. Key market trends, growth factors and opportunities
- 8.5.6.1.2. Market size and forecast, by Component
- 8.5.6.1.3. Market size and forecast, by Deployment Model
- 8.5.6.1.4. Market size and forecast, by Organization Size
- 8.5.6.1.5. Market size and forecast, by Industry Vertical
- 8.5.6.2. Middle East
- 8.5.6.2.1. Key market trends, growth factors and opportunities
- 8.5.6.2.2. Market size and forecast, by Component
- 8.5.6.2.3. Market size and forecast, by Deployment Model
- 8.5.6.2.4. Market size and forecast, by Organization Size
- 8.5.6.2.5. Market size and forecast, by Industry Vertical
- 8.5.6.3. Africa
- 8.5.6.3.1. Key market trends, growth factors and opportunities
- 8.5.6.3.2. Market size and forecast, by Component
- 8.5.6.3.3. Market size and forecast, by Deployment Model
- 8.5.6.3.4. Market size and forecast, by Organization Size
- 8.5.6.3.5. Market size and forecast, by Industry Vertical
- CHAPTER 9: COMPETITIVE LANDSCAPE
- 9.1. Introduction
- 9.2. Top winning strategies
- 9.3. Product Mapping of Top 10 Player
- 9.4. Competitive Dashboard
- 9.5. Competitive Heatmap
- 9.6. Top player positioning, 2021
- CHAPTER 10: COMPANY PROFILES
- 10.1. 8x8, Inc.
- 10.1.1. Company overview
- 10.1.2. Key Executives
- 10.1.3. Company snapshot
- 10.1.4. Operating business segments
- 10.1.5. Product portfolio
- 10.1.6. Business performance
- 10.1.7. Key strategic moves and developments
- 10.2. Avaya Inc.
- 10.2.1. Company overview
- 10.2.2. Key Executives
- 10.2.3. Company snapshot
- 10.2.4. Operating business segments
- 10.2.5. Product portfolio
- 10.2.6. Business performance
- 10.2.7. Key strategic moves and developments
- 10.3. Cisco Systems Inc.
- 10.3.1. Company overview
- 10.3.2. Key Executives
- 10.3.3. Company snapshot
- 10.3.4. Operating business segments
- 10.3.5. Product portfolio
- 10.3.6. Business performance
- 10.3.7. Key strategic moves and developments
- 10.4. Genesys
- 10.4.1. Company overview
- 10.4.2. Key Executives
- 10.4.3. Company snapshot
- 10.4.4. Operating business segments
- 10.4.5. Product portfolio
- 10.4.6. Key strategic moves and developments
- 10.5. Microsoft Corporation
- 10.5.1. Company overview
- 10.5.2. Key Executives
- 10.5.3. Company snapshot
- 10.5.4. Operating business segments
- 10.5.5. Product portfolio
- 10.5.6. Business performance
- 10.5.7. Key strategic moves and developments
- 10.6. Mitel Networks Corp.
- 10.6.1. Company overview
- 10.6.2. Key Executives
- 10.6.3. Company snapshot
- 10.6.4. Operating business segments
- 10.6.5. Product portfolio
- 10.6.6. Key strategic moves and developments
- 10.7. NEC Corporation
- 10.7.1. Company overview
- 10.7.2. Key Executives
- 10.7.3. Company snapshot
- 10.7.4. Operating business segments
- 10.7.5. Product portfolio
- 10.7.6. Business performance
- 10.7.7. Key strategic moves and developments
- 10.8. RingCentral, Inc.
- 10.8.1. Company overview
- 10.8.2. Key Executives
- 10.8.3. Company snapshot
- 10.8.4. Operating business segments
- 10.8.5. Product portfolio
- 10.8.6. Business performance
- 10.8.7. Key strategic moves and developments
- 10.9. Zoom Video Communications, Inc.
- 10.9.1. Company overview
- 10.9.2. Key Executives
- 10.9.3. Company snapshot
- 10.9.4. Operating business segments
- 10.9.5. Product portfolio
- 10.9.6. Business performance
- 10.9.7. Key strategic moves and developments
- 10.10. Google LLC (Alphabet)
- 10.10.1. Company overview
- 10.10.2. Key Executives
- 10.10.3. Company snapshot
- 10.10.4. Operating business segments
- 10.10.5. Product portfolio
- 10.10.6. Business performance
- 10.10.7. Key strategic moves and developments
- LIST OF TABLES
- TABLE 01. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 02. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR TELEPHONY, BY REGION, 2021-2031 ($BILLION)
- TABLE 03. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR UNIFIED MESSAGING, BY REGION, 2021-2031 ($BILLION)
- TABLE 04. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR CONFERENCING, BY REGION, 2021-2031 ($BILLION)
- TABLE 05. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR COLLABORATIVE PLATFORM AND APPLICATION, BY REGION, 2021-2031 ($BILLION)
- TABLE 06. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 07. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR MANAGED SERVICE, BY REGION, 2021-2031 ($BILLION)
- TABLE 08. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR HOSTED/CLOUD SERVICE, BY REGION, 2021-2031 ($BILLION)
- TABLE 09. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 10. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR LARGE ENTERPRISES, BY REGION, 2021-2031 ($BILLION)
- TABLE 11. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR SMALL AND MEDIUM ENTERPRISES, BY REGION, 2021-2031 ($BILLION)
- TABLE 12. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 13. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR MEDIA AND ENTERTAINMENT, BY REGION, 2021-2031 ($BILLION)
- TABLE 14. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR BFSI, BY REGION, 2021-2031 ($BILLION)
- TABLE 15. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR IT AND TELECOM, BY REGION, 2021-2031 ($BILLION)
- TABLE 16. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR HEALTHCARE, BY REGION, 2021-2031 ($BILLION)
- TABLE 17. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR AUTOMOTIVE AND TRANSPORTATION, BY REGION, 2021-2031 ($BILLION)
- TABLE 18. UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR OTHERS, BY REGION, 2021-2031 ($BILLION)
- TABLE 19. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY REGION, 2021-2031 ($BILLION)
- TABLE 20. NORTH AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 21. NORTH AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 22. NORTH AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 23. NORTH AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 24. NORTH AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COUNTRY, 2021-2031 ($BILLION)
- TABLE 25. U.S. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 26. U.S. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 27. U.S. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 28. U.S. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 29. CANADA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 30. CANADA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 31. CANADA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 32. CANADA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 33. EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 34. EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 35. EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 36. EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 37. EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COUNTRY, 2021-2031 ($BILLION)
- TABLE 38. UK UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 39. UK UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 40. UK UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 41. UK UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 42. GERMANY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 43. GERMANY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 44. GERMANY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 45. GERMANY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 46. FRANCE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 47. FRANCE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 48. FRANCE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 49. FRANCE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 50. ITALY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 51. ITALY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 52. ITALY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 53. ITALY UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 54. SPAIN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 55. SPAIN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 56. SPAIN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 57. SPAIN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 58. REST OF EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 59. REST OF EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 60. REST OF EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 61. REST OF EUROPE UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 62. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 63. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 64. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 65. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 66. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COUNTRY, 2021-2031 ($BILLION)
- TABLE 67. CHINA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 68. CHINA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 69. CHINA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 70. CHINA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 71. INDIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 72. INDIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 73. INDIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 74. INDIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 75. JAPAN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 76. JAPAN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 77. JAPAN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 78. JAPAN UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 79. AUSTRALIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 80. AUSTRALIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 81. AUSTRALIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 82. AUSTRALIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 83. SOUTH KOREA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 84. SOUTH KOREA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 85. SOUTH KOREA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 86. SOUTH KOREA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 87. REST OF ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 88. REST OF ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 89. REST OF ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 90. REST OF ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 91. LAMEA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 92. LAMEA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 93. LAMEA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 94. LAMEA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 95. LAMEA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COUNTRY, 2021-2031 ($BILLION)
- TABLE 96. LATIN AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 97. LATIN AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 98. LATIN AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 99. LATIN AMERICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 100. MIDDLE EAST UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 101. MIDDLE EAST UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 102. MIDDLE EAST UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 103. MIDDLE EAST UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 104. AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021-2031 ($BILLION)
- TABLE 105. AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021-2031 ($BILLION)
- TABLE 106. AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021-2031 ($BILLION)
- TABLE 107. AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021-2031 ($BILLION)
- TABLE 108. 8X8, INC.: KEY EXECUTIVES
- TABLE 109. 8X8, INC.: COMPANY SNAPSHOT
- TABLE 110. 8X8, INC.: PRODUCT SEGMENTS
- TABLE 111. 8X8, INC.: PRODUCT PORTFOLIO
- TABLE 112. 8X8, INC.: KEY STRATERGIES
- TABLE 113. AVAYA INC.: KEY EXECUTIVES
- TABLE 114. AVAYA INC.: COMPANY SNAPSHOT
- TABLE 115. AVAYA INC.: PRODUCT SEGMENTS
- TABLE 116. AVAYA INC.: SERVICE SEGMENTS
- TABLE 117. AVAYA INC.: PRODUCT PORTFOLIO
- TABLE 118. AVAYA INC.: KEY STRATERGIES
- TABLE 119. CISCO SYSTEMS INC.: KEY EXECUTIVES
- TABLE 120. CISCO SYSTEMS INC.: COMPANY SNAPSHOT
- TABLE 121. CISCO SYSTEMS INC.: SERVICE SEGMENTS
- TABLE 122. CISCO SYSTEMS INC.: PRODUCT PORTFOLIO
- TABLE 123. CISCO SYSTEMS INC.: KEY STRATERGIES
- TABLE 124. GENESYS: KEY EXECUTIVES
- TABLE 125. GENESYS: COMPANY SNAPSHOT
- TABLE 126. GENESYS: PRODUCT SEGMENTS
- TABLE 127. GENESYS: PRODUCT PORTFOLIO
- TABLE 128. GENESYS: KEY STRATERGIES
- TABLE 129. MICROSOFT CORPORATION: KEY EXECUTIVES
- TABLE 130. MICROSOFT CORPORATION: COMPANY SNAPSHOT
- TABLE 131. MICROSOFT CORPORATION: SERVICE SEGMENTS
- TABLE 132. MICROSOFT CORPORATION: PRODUCT PORTFOLIO
- TABLE 133. MICROSOFT CORPORATION: KEY STRATERGIES
- TABLE 134. MITEL NETWORKS CORP.: KEY EXECUTIVES
- TABLE 135. MITEL NETWORKS CORP.: COMPANY SNAPSHOT
- TABLE 136. MITEL NETWORKS CORP.: PRODUCT SEGMENTS
- TABLE 137. MITEL NETWORKS CORP.: PRODUCT PORTFOLIO
- TABLE 138. MITEL NETWORKS CORP.: KEY STRATERGIES
- TABLE 139. NEC CORPORATION: KEY EXECUTIVES
- TABLE 140. NEC CORPORATION: COMPANY SNAPSHOT
- TABLE 141. NEC CORPORATION: SERVICE SEGMENTS
- TABLE 142. NEC CORPORATION: PRODUCT PORTFOLIO
- TABLE 143. NEC CORPORATION: KEY STRATERGIES
- TABLE 144. RINGCENTRAL, INC.: KEY EXECUTIVES
- TABLE 145. RINGCENTRAL, INC.: COMPANY SNAPSHOT
- TABLE 146. RINGCENTRAL, INC.: PRODUCT SEGMENTS
- TABLE 147. RINGCENTRAL, INC.: PRODUCT PORTFOLIO
- TABLE 148. RINGCENTRAL, INC.: KEY STRATERGIES
- TABLE 149. ZOOM VIDEO COMMUNICATIONS, INC.: KEY EXECUTIVES
- TABLE 150. ZOOM VIDEO COMMUNICATIONS, INC.: COMPANY SNAPSHOT
- TABLE 151. ZOOM VIDEO COMMUNICATIONS, INC.: SERVICE SEGMENTS
- TABLE 152. ZOOM VIDEO COMMUNICATIONS, INC.: PRODUCT PORTFOLIO
- TABLE 153. ZOOM VIDEO COMMUNICATIONS, INC.: KEY STRATERGIES
- TABLE 154. GOOGLE LLC (ALPHABET): KEY EXECUTIVES
- TABLE 155. GOOGLE LLC (ALPHABET): COMPANY SNAPSHOT
- TABLE 156. GOOGLE LLC (ALPHABET): SERVICE SEGMENTS
- TABLE 157. GOOGLE LLC (ALPHABET): PRODUCT PORTFOLIO
- TABLE 158. GOOGLE LLC (ALPHABET): KEY STRATERGIES
- LIST OF FIGURES
- FIGURE 01. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, 2021-2031
- FIGURE 02. SEGMENTATION OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET, 2021-2031
- FIGURE 03. TOP INVESTMENT POCKETS IN UNIFIED COMMUNICATIONS AS A SERVICE MARKET (2022-2031)
- FIGURE 04. LOW BARGAINING POWER OF SUPPLIERS
- FIGURE 05. LOW BARGAINING POWER OF BUYERS
- FIGURE 06. LOW THREAT OF SUBSTITUTES
- FIGURE 07. LOW THREAT OF NEW ENTRANTS
- FIGURE 08. LOW INTENSITY OF RIVALRY
- FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: GLOBALUNIFIED COMMUNICATIONS AS A SERVICE MARKET
- FIGURE 10. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2021(%)
- FIGURE 11. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR TELEPHONY, BY COUNTRY 2021 AND 2031(%)
- FIGURE 12. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR UNIFIED MESSAGING, BY COUNTRY 2021 AND 2031(%)
- FIGURE 13. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR CONFERENCING, BY COUNTRY 2021 AND 2031(%)
- FIGURE 14. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR COLLABORATIVE PLATFORM AND APPLICATION, BY COUNTRY 2021 AND 2031(%)
- FIGURE 15. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY DEPLOYMENT MODEL, 2021(%)
- FIGURE 16. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR MANAGED SERVICE, BY COUNTRY 2021 AND 2031(%)
- FIGURE 17. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR HOSTED/CLOUD SERVICE, BY COUNTRY 2021 AND 2031(%)
- FIGURE 18. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE, 2021(%)
- FIGURE 19. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR LARGE ENTERPRISES, BY COUNTRY 2021 AND 2031(%)
- FIGURE 20. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR SMALL AND MEDIUM ENTERPRISES, BY COUNTRY 2021 AND 2031(%)
- FIGURE 21. UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY VERTICAL, 2021(%)
- FIGURE 22. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A SERVICE MARKET FOR MEDIA AND ENTERTAINMENT, BY COUNTRY 2021 AND 2031(%)
- FIGURE 23. COMPARATIVE SHARE ANALYSIS OF UNIFIED COMMUNICATIONS AS A S
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