Self Services Technologies Market by Component (Hardware, Software, and Services), Type (ATM, Kiosks, and Vending Machine), End User (BFSI, Manufacturing, Hospitality, Retail, Healthcare, Offices, Education, and Others), and Region: Global Opportunity Analysis and Industry Forecast, 2021–2030
Self-service technologies are gradually shifting their approach on customers’ interaction with firms to create service results. The global self-service technologies market is technology driven as it involves automated tailored machines (ATM), self-service vending machines, and interactive kiosks. Self-service technologies are technological interfaces that enable customers to produce a service independent of direct service employee involvement. The prominent factors in the self-service technologies market include, rise in demand for self-service machines and automated devices, wireless communication, technology advancements and remote management. Besides the above mentioned factors, increase in consumerism plays an important role to drive the growth of the self-service technologies market.
The self-service technologies market is segmented on the basis of component, type, and end user, and region. On the basis of component, the market is divided into hardware, software, and services. On the basis of type, the market is divided into ATMs, kiosks, and vending machines. According to the end user, the market is categorized into BFSI, manufacturing, hospitality, retail, healthcare, offices, education, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA. Regions such as North America, Europe, Japan, and China have already achieved saturation, limiting the market's expansion. In some areas, government laws for health and safety, as well as user tracking, hinder expansion. However, the retail industry's rise and growing economies such as India, provide significant potential for these areas to grow.
The market players operating in the global self-service technologies market include KIOSK Information System INC., NCR Corporation, HESS Cash Systems GmbH & Co., Fujitsu, Glory Ltd., Azkoyen Group, Crane Co., Maas International Europe B.V, IBM, and Vend-Rite. These major players have adopted various key development strategies such as business expansion, new product launches, and others, which help to drive the growth of the market.
KEY BENEFITS FOR STAKEHOLDERS
The study provides an in-depth analysis of the global self-service technologies market along with current trends and future estimations to elucidate imminent investment pockets.
Information about key drivers, restrains, and opportunities and their impact analysis on the market size is provided in the report.
Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
The quantitative analysis of global self-service technologies market for the period 2020–2030 is provided to determine the market potential.
KEY MARKET SEGMENTS
MARKET BY COMPONENT
Hardware
Software
Services
MARKET BY TYPE
Vending Machine
ATM
Kiosks
MARKET BY END USER
BFSI
Manufacturing
Hospitality
Retail
Healthcare
Offices
Education
Others
MARKET BY GEOGRAPHY
North America
Europe
APAC
LAMEA
Key Market Players
KIOSK Information System INC.
NCR Corporation
HESS Cash Systems GmbH & Co.
Fujitsu
Glory Ltd.
Azkoyen Group
Crane Co.
Maas International Europe B.V.
Vend-Rite
IBM Corporation
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