OSS And BSS Market By Component (Solution, Services), By Solution Type (Network Planning and Design, Service Delivery, Service Fulfillment, Service Assurance, Customer and Product Management, Billing and Revenue Management, Network Performance Management, Others), By Deployment Mode (On-premise, Cloud), By Organization Size (Small and Medium-sized Enterprises, Large Enterprises), By Industry Vertical (IT and Telecom, BFSI, Media and Entertainment, Retail and E-commerce, Others), By Type (OSS, BSS): Global Opportunity Analysis and Industry Forecast, 2024-2033
The global OSS & BSS Market was valued at $19.2 billion in 2023 and is estimated to reach $66.2 billion by 2033, exhibiting a CAGR of 13.5% from 2024 to 2033. OSS and BSS systems support back-office activities in telecom networks for maintaining seamless customer services. These systems are used by operators to manage and optimize their communication networks efficiently. They enable organizations to coordinate customers, resources, services, processes, and activities, allowing operators to design, build, operate, and maintain their networks effectively. Modern OSS and BSS solutions offer significant advantages, such as leveraging big data for operational and market insights, enhancing customer experience, improving operational efficiency, and predicting market trends. These systems are essential for telecom operators to streamline processes, deliver superior service quality, and stay competitive in a dynamic market environment.
The demand for cloud-based OSS/BSS is growing due to its flexibility, cost-effectiveness, and ability to support business optimization. The communication service providers (CSPs) are prioritizing network upgrades over OSS/BSS transformations, which is driving the growth of the global OSS/BSS market. In addition, the need to lower operational expenses, improve customer experiences, and the launch of innovative solutions by key players to gain a competitive edge are further fueling market expansion. However, challenges in integrating future OSS/BSS systems with existing infrastructure may limit growth to some extent. On the other hand, the increasing complexity of communication networks due to 5G and Internet of Things (IoT) technologies offer lucrative opportunities for the market. Moreover, the rise in adoption of next-generation OSS/BSS (NGOSS) to enhance traditional systems is anticipated to drive significant growth during the forecast period.
The OSS & BSS market is segmented on the basis of component, solution type, deployment mode, organization size, industry vertical, and type. By component, the market is bifurcated into solution and service. By solution type, the market is classified into network planning & design, service delivery, service fulfilment, service assurance, customer & product management, billing & revenue management, network performance management and others. By deployment mode, the market is categorized into on-premise and cloud. By organization size, the market is bifurcated into small & medium-sized-enterprises and large enterprises. By industry vertical, the market is divided into IT & telecom, BFSI, media & entertainment, retail & e-commerce, and others. By type, the market is classified into OSS and BSS. Region-wise, the market is analyzed across North America (U.S. and Canada), Europe (UK, Germany, France, Italy, Spain, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, and Rest of Asia-Pacific), and LAMEA (Latin America, Middle East, and Africa).
The company profiles of OSS & BSS market players included in this report are Accenture Inc., Amdocs Group, Capgemini SA, Cisco Systems, Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co., Ltd., Infovista SAS, Nokia Corporation and Telefonaktiebolaget LM Ericsson.
Key Benefits For StakeholdersThis report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the OSS and BSS market analysis from 2023 to 2033 to identify the prevailing OSS and BSS market opportunities.
The market research is offered along with information related to key drivers, restraints, and opportunities.
Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
In-depth analysis of the oss and bss market segmentation assists to determine the prevailing market opportunities.
Major countries in each region are mapped according to their revenue contribution to the global market.
Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
The report includes the analysis of the regional as well as global oss and bss market trends, key players, market segments, application areas, and market growth strategies.
Key Market SegmentsBy ComponentSolution
Services
By Solution TypeNetwork Planning and Design
Service Delivery
Service Fulfillment
Service Assurance
Customer and Product Management
Billing and Revenue Management
Network Performance Management
Others
By Deployment ModeOn-premise
Cloud
By Organization SizeSmall and Medium-sized Enterprises
Large Enterprises
By Industry VerticalIT and Telecom
BFSI
Media and Entertainment
Retail and E-commerce
Others
By TypeOSS
BSS
By RegionAsia-Pacific
China
India
Japan
South Korea
Philippines
Singapore
Malaysia
Indonesia
Thailand
Vietnam
Pakistan
Bangladesh
Taiwan
Australia
New Zealand
Fiji
Papua New Guinea
Solomon Islands
Samoa
Rest of Asia-Pacific
Africa
Egypt
Nigeria
South Africa
Kenya
Morocco
Tunisia
Rwanda
Zimbabwe
Namibia
Algeria
Ghana
Rest Of Africa
Middle East
Saudi Arabia
UAE
Turkey
Rest Of Middle East
Key Market PlayersAmdocs Limited
AsiaInfo Technologies Limited
Huawei Technologies Co., Ltd.
NEC Corporation (Netcracker)
NMSWorks Software (P) Ltd
Nokia Corporation
TelcoDR Inc.
Telefonaktiebolaget LM Ericsson
Tridens D.o.o.
Whale Cloud Technology Co., Ltd.