Business Process-as-a-Service (BPaaS) Market By Application (Finance and Accounting Service, HR Services, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Others), By Deployment Mode (Public Cloud, Private Cloud, Hybrid), By Enterprise Size (Large Enterprises, SMEs), By Industry Vertical (BFSI, IT and Telecom, Manufacturing, Retail and E Commerce, Healthcare, Government, Others): Global Opportunity Analysis and Industry Forecast, 2020-2030
Business process as a service, or BPaaS, is a type of business process outsourcing (BPO) delivered based on a cloud services model. BPaaS is connected to other services, including SaaS, PaaS and IaaS, and is fully configurable. In addition, BPaaS provides companies with the people, processes, and technology they need to operate as a pay-per-use service by making use of the availability and efficiency of a cloud-based system. Moreover, this approach to operations greatly reduces total cost of ownership by providing an on-demand solution based on services needed as opposed to purchasing a package deal tied into a single application.
Need for low-cost IT infrastructure, data accessibility, and increase in business process analytics among BFSI sector drive the global business process as a service (BPaaS) market. Moreover, increase in cloud adoption across several industry verticals is boosting the market size. However, lack of IT skills and knowledge in underdeveloped nations restrict the growth of the market. On the contrary, rise in inclination toward cloud technology is expected to offer remunerative opportunities for expansion of the market during the forecast period.
The business process as a service market is segmented on the basis of deployment mode, enterprise size, application, industry vertical, and region. On the basis of deployment mode, the market is categorized into private, public, and hybrid. On the basis of enterprise size, the market is bifurcated into large enterprise and SMEs. The applications areas covered in the study include finance and accounting service, HR services, sales and marketing, customer service and support, procurement and supply chain, operations, and others. By industry vertical, it is classified into BFSI, IT and telecom, manufacturing, retail and ecommerce, healthcare, government, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The key players that operate in the business process as a service (BPaaS) market are Accenture, Capgemini, Cognizant, FUJITSU, Genpact, IBM Corporation, Oracle Corporation, Tech Mahindra Limited, SAP SE, and Wipro Limited. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
KEY BENEFITS FOR STAKEHOLDERS
The study provides an in-depth analysis of the global business process as a service market forecast along with current & future trends to explain the imminent investment pockets.
Information about key drivers, restraints, & opportunities and their impact analysis on global business process as a service market trends is provided in the report.
The Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
The business process as a service market analysis from 2021 to 2030 is provided to determine the market potential.
Key Market Segments
By Deployment Mode
Public Cloud
Private Cloud
Hybrid
By Enterprise Size
Large Enterprises
SMEs
By Application
Finance and Accounting Service
HR Services
Sales and Marketing
Customer Service and Support
Procurement and Supply Chain
Operations
Others
By Industry Vertical
BFSI
IT and Telecom
Manufacturing
Retail and E Commerce
Healthcare
Government
Others
By Region
North America
U.S.
Canada
Europe
U.K.
Germany
France
Netherlands
Italy
Spain
Rest of Europe
Asia-Pacific
China
India
Japan
Australia
South Korea
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa
Key Market Players
ACCENTURE, INC.
Capgemini
Cognizant
FUJITSU
Genpact
IBM Corporation
Oracle Corporation
SAP SE
Tech Mahindra Limited
Wipro Limited
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