Airport Kiosk Market By Component (Hardware, Software, Services), By Application (Automated Passport Control, Common-use Self Service (CUSS) Kiosk, Information Kiosk, Baggage Check-In Kiosk, Ticketing Kiosk, Others), By Airport Size (Small, Medium, Large): Global Opportunity Analysis and Industry Forecast, 2023-2032
Governments and aviation authorities in the Middle East, particularly in countries like the UAE and Qatar, are investing heavily in modernizing their airports. This includes the deployment of unique airport kiosks to align with global standards and enhance the overall passenger experience.
Latin America is witnessing a steady increase in air travel, driven by economic growth and improved connectivity. This surge in passenger traffic creates a demand for efficient and user-friendly services, positioning airport kiosks as essential components in streamlining check-in, baggage handling, and other processes. Africa is growing in importance as a travel destination for tourists globally owing to its abundance of natural and cultural attractions. Airports in the area are focusing on implementing technologies like airport kiosks to meet the demands of both domestic and foreign travelers and ensure a smoother travel experience as the tourism sector expands.
The Middle East's strategic position at the crossroads of Asia-Pacific, Africa, and Europe has transformed it into a major international hub. Therefore, it attracts major international passengers, which further necessitates the expansion of the airports and their handling capacity. For instance, in October 2023, Sharjah International Airport implemented a range of automated processes to enhance the travel experience for passengers. From check-in to baggage drop, passport control, and boarding, passengers can independently manage these tasks with the self-service options at the airport. Self-check-in kiosks are accessible at the airport, which allow passengers to scan their passports or enter their passenger name record (PNR). In addition, passengers can print their bag tags using the self-check-in kiosks, streamlining the process, and offering greater convenience. Moreover, airports in countries like Brazil and Colombia are increasingly implementing innovative kiosks to improve operational efficiency and enhance passenger services. Therefore, major investments in greenfield and brownfield airports with a focus on enabling next-generation airport kiosks present a great opportunity for LAMEA.
In addition, the growth of the software segment is driven by increasing integration of kiosk management software, device monitoring tools, and analytics dashboards to maintain systems availability and coordinate central management of units dispersed airport wide.
Moreover, India is a rapidly growing market with airports like Indira Gandhi International Airport and Chhatrapati Shivaji International Airport leading in advanced technology adoption. Biometrics, self-check-in kiosks, and automation are being utilized to accommodate increasing passenger numbers. For instance, in September 2020, Mumbai based Chhatrapati Shivaji Maharaj International Airport implemented approximately 50 mobile-enabled kiosks from SITA, which offer fully contactless check-in options for passengers in India. In Terminal 2, travelers may utilize their mobile phones or tablets to scan a QR code, enabling them to operate the kiosks. Following the QR code scan, passengers may use their mobile devices as trackpads to control check-in and self-bag drop kiosks, facilitating the printing of boarding passes and bag tags in a contactless manner. Such developments across the Asia-Pacific region are anticipated to support the growth of the market.
The airport kiosk market has been segmented on the basis of component, airport size, application, and region. By component, the market is segmented into hardware, software, and services. As per airport size, the market is divided into small, medium, and large. According to application, the market is segmented into check-in kiosk, automated passport control, common-use self-service (CUSS) kiosks, information, baggage check, ticketing kiosk, and others. Region-wise, the market is studied across North America, Europe, Asia-Pacific, and LAMEA.
Some major companies operating in the market include Amadeus IT Group SA, Collins Aerospace, Embross, Thales Group, IER, Kiosk Information Systems Inc., Materna IPS GmbH, NCR Corporation, Olea Kiosks Inc., and SITA.
Key Benefits For StakeholdersThis report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the airport kiosk market analysis from 2022 to 2032 to identify the prevailing airport kiosk market opportunities.
The market research is offered along with information related to key drivers, restraints, and opportunities.
Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
In-depth analysis of the airport kiosk market segmentation assists to determine the prevailing market opportunities.
Major countries in each region are mapped according to their revenue contribution to the global market.
Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
The report includes the analysis of the regional as well as global airport kiosk market trends, key players, market segments, application areas, and market growth strategies.
Key Market SegmentsBy ComponentServices
Hardware
Software
By ApplicationAutomated Passport Control
Common-use Self Service (CUSS) Kiosk
Information Kiosk
Baggage Check-In Kiosk
Ticketing Kiosk
Others
By Airport SizeSmall
Medium
Large
By RegionNorth America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Italy
Russia
Rest of Europe
Asia-Pacific
China
Japan
India
South Korea
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa
Key Market PlayersAmadeus IT Group SA
Collins Aerospace
Embross
IER
Materna IPS GmbH
SITA
Thales Group
NCR VOYIX Corporation
KIOSK Information Systems, Inc
Olea Kiosks Inc.
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