Global Cloud ITSM Market Analysis & Trends - Industry Forecast to 2030

Global Cloud ITSM Market Analysis & Trends - Industry Forecast to 2030

The Global Cloud ITSM Market is poised to grow at a CAGR of around 19.3% over the next decade to reach approximately $27.8 billion by 2030. Some of the prominent trends that the market is witnessing includeincreasing trends of integrating information technology service management (ITSM) solutions with AI platform, enhanced cloud infrastructure and IOT-enabled ecosystem and widespread adoption of bring your own device (BYOD) trend.

Based on component, the market is bifurcated into solutions and services. The solutions segment is further sub-segmented dashboard, reporting and analytics, operations and performance management, service desk software, configuration & change management, service portfolio management and service demand management.Operations and performance management segment is further categorized into workload automation, availability management and performance monitoring and IT operations management. Service desk software is further divided into access managementrequest fulfillment and self-service solutions, problem management and event and incident management. Configuration & change management is further divided into change and release management and configuration management. Service portfolio management is divided into IT asset management, financial management and service level management. Services segment is segregated into managed services, professional services and hosting service.

Based on application the market is classified into database management system and network management.

By organization size, the market is fragmented into small and medium-sized enterprises (SMEs) and large enterprises.

On the basis of end user, the market is classified into banking, financial services, and insurance (BFSI), healthcare and life sciences, retail & consumer goods, government and public sector, energy and utilities, manufacturing , telecommunications , media and entertainment, information technology (IT) & information technology enabled services (ITES), medical insurance and other end users. Other end users segment is further classified into education, travel and hospitality and transportation and logistics.

This industry report analyzes the market estimates and forecasts of all the given segments on global as well as regional levels presented in the research scope. The study provides historical market data for 2022, 2023 revenue estimations are presented for 2024 and forecasts from 2025 till 2030. The study focuses on market trends, leading players, supply chain trends, technological innovations, key developments, and future strategies. With comprehensive market assessment across the major geographies such as North America, Europe, Asia Pacific, Middle East, Latin America and Rest of the world the report is a valuable asset for the existing players, new entrants and the future investors.

The study presents detailed market analysis with inputs derived from industry professionals across the value chain. A special focus has been made on 23 countries such as U.S., Canada, Mexico, U.K., Germany, Spain, France, Italy, China, Brazil, Saudi Arabia, South Africa, etc. The market data is gathered from extensive primary interviews and secondary research. The market size is calculated based on the revenue generated through sales from all the given segments and sub segments in the research scope. The market sizing analysis includes both top-down and bottom-up approaches for data validation and accuracy measures.

This report provides data tables, includes charts and graphs for visual analysis.

Regional Analysis:
North America
- US
- Canada
- Mexico

Europe
- France
- Germany
- Italy
- Spain
- UK
- Rest of Europe


Asia Pacific
- China
- Japan
- India
- Australia
- New Zealand
- Rest of Asia Pacific

Middle East
- Saudi Arabia
- UAE
- Rest of Middle East

Latin America
- Argentina
- Brazil
- Rest of Latin America

Rest of the World
- South Africa
- Others

Report Highlights:
- The report provides a detailed analysis on current and future market trends to identify the investment opportunities
- Market forecasts till 2030, using estimated market values as the base numbers
- Key market trends across the business segments, Regions and Countries
- Key developments and strategies observed in the market
- Market Dynamics such as Drivers, Restraints, Opportunities and other trends
- In-depth company profiles of key players and upcoming prominent players
- Growth prospects among the emerging nations through 2030
- Market opportunities and recommendations for new investments