User Experience (UX) Industry Research Report 2024

User Experience (UX) Industry Research Report 2024


User Experience (UX) is the process of discovering the behaviors, motivations and needs of your customers through observation, task analysis, and other types of user feedback.

Highlights

The global User Experience (UX) market is projected to reach US$ million by 2030 from an estimated US$ million in 2024, at a CAGR of % during 2025 and 2030.
The major players in global User Experience (UX) market include Qualtrics, UserTesting, UserZoom, etc. The top 3 players occupy about 65% shares of the global market. North America and Europe are main markets, they occupy about 55% of the global market. Cloud Based is the main type, with a share about 90%. Large Enterprises is the main application, which holds a share about 60%.

Report Scope

This report aims to provide a comprehensive presentation of the global market for User Experience (UX), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding User Experience (UX).
The User Experience (UX) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global User Experience (UX) market comprehensively. Regional market sizes, concerning products by types, by application, and by players, are also provided. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the User Experience (UX) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue by companies for the period 2019-2024. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

UserTesting
Qualtrics
Hotjar
Lookback
UserZoom
Validately
Userlytics
UsabilityHub
TryMyUI
Woopra
Usabilla
TechSmith
20|20 Research
User Interviews

Product Type Insights

Global markets are presented by User Experience (UX) type, along with growth forecasts through 2030. Estimates on revenue are based on the price in the supply chain at which the User Experience (UX) are procured by the companies.
This report has studied every segment and provided the market size using historical data. They have also talked about the growth opportunities that the segment may pose in the future. This study bestows revenue data by type, and during the historical period (2019-2024) and forecast period (2025-2030).
User Experience (UX) segment by Type

Cloud Based
On-Premises

Application Insights

This report has provided the market size (revenue data) by application, during the historical period (2019-2024) and forecast period (2025-2030).
This report also outlines the market trends of each segment and consumer behaviors impacting the User Experience (UX) market and what implications these may have on the industry's future. This report can help to understand the relevant market and consumer trends that are driving the User Experience (UX) market.
User Experience (UX) Segment by Application

Large Enterprises
SMEs

Regional Outlook

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the revenue data of each region and country for the period 2019-2030.
The market has been segmented into various major geographies, including North America, Europe, Asia-Pacific, South America, Middle East & Africa. Detailed analysis of major countries such as the USA, Germany, the U.K., Italy, France, China, Japan, South Korea, Southeast Asia, and India will be covered within the regional segment. For market estimates, data are going to be provided for 2023 because of the base year, with estimates for 2024 and forecast revenue for 2030.

North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

COVID-19 and Russia-Ukraine War Influence Analysis

The readers in the section will understand how the User Experience (UX) market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Reasons to Buy This Report

This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global User Experience (UX) market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
This report will help stakeholders to understand the global industry status and trends of User Experience (UX) and provides them with information on key market drivers, restraints, challenges, and opportunities.
This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
This report stays updated with novel technology integration, features, and the latest developments in the market
This report helps stakeholders to understand the COVID-19 and Russia-Ukraine War Influence on the User Experience (UX) industry.
This report helps stakeholders to gain insights into which regions to target globally
This report helps stakeholders to gain insights into the end-user perception concerning the adoption of User Experience (UX).
This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Core Chapters

Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of User Experience (UX) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.


1 Preface
1.1 Scope of Report
1.2 Reasons for Doing This Study
1.3 Research Methodology
1.4 Research Process
1.5 Data Source
1.5.1 Secondary Sources
1.5.2 Primary Sources
2 Market Overview
2.1 Product Definition
2.2 User Experience (UX) by Type
2.2.1 Market Value Comparison by Type (2019 VS 2023 VS 2030)
1.2.2 Cloud Based
1.2.3 On-Premises
2.3 User Experience (UX) by Application
2.3.1 Market Value Comparison by Application (2019 VS 2023 VS 2030)
2.3.2 Large Enterprises
2.3.3 SMEs
2.4 Assumptions and Limitations
3 User Experience (UX) Breakdown Data by Type
3.1 Global User Experience (UX) Historic Market Size by Type (2019-2024)
3.2 Global User Experience (UX) Forecasted Market Size by Type (2025-2030)
4 User Experience (UX) Breakdown Data by Application
4.1 Global User Experience (UX) Historic Market Size by Application (2019-2024)
4.2 Global User Experience (UX) Forecasted Market Size by Application (2019-2024)
5 Global Growth Trends
5.1 Global User Experience (UX) Market Perspective (2019-2030)
5.2 Global User Experience (UX) Growth Trends by Region
5.2.1 Global User Experience (UX) Market Size by Region: 2019 VS 2023 VS 2030
5.2.2 User Experience (UX) Historic Market Size by Region (2019-2024)
5.2.3 User Experience (UX) Forecasted Market Size by Region (2025-2030)
5.3 User Experience (UX) Market Dynamics
5.3.1 User Experience (UX) Industry Trends
5.3.2 User Experience (UX) Market Drivers
5.3.3 User Experience (UX) Market Challenges
5.3.4 User Experience (UX) Market Restraints
6 Market Competitive Landscape by Players
6.1 Global Top User Experience (UX) Players by Revenue
6.1.1 Global Top User Experience (UX) Players by Revenue (2019-2024)
6.1.2 Global User Experience (UX) Revenue Market Share by Players (2019-2024)
6.2 Global User Experience (UX) Industry Players Ranking, 2022 VS 2023 VS 2024
6.3 Global Key Players of User Experience (UX) Head office and Area Served
6.4 Global User Experience (UX) Players, Product Type & Application
6.5 Global User Experience (UX) Players, Date of Enter into This Industry
6.6 Global User Experience (UX) Market CR5 and HHI
6.7 Global Players Mergers & Acquisition
7 North America
7.1 North America User Experience (UX) Market Size (2019-2030)
7.2 North America User Experience (UX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 North America User Experience (UX) Market Size by Country (2019-2024)
7.4 North America User Experience (UX) Market Size by Country (2025-2030)
7.5 United States
7.6 Canada
8 Europe
8.1 Europe User Experience (UX) Market Size (2019-2030)
8.2 Europe User Experience (UX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Europe User Experience (UX) Market Size by Country (2019-2024)
8.4 Europe User Experience (UX) Market Size by Country (2025-2030)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
9 Asia-Pacific
9.1 Asia-Pacific User Experience (UX) Market Size (2019-2030)
9.2 Asia-Pacific User Experience (UX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Asia-Pacific User Experience (UX) Market Size by Country (2019-2024)
9.4 Asia-Pacific User Experience (UX) Market Size by Country (2025-2030)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
10 Latin America
10.1 Latin America User Experience (UX) Market Size (2019-2030)
10.2 Latin America User Experience (UX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Latin America User Experience (UX) Market Size by Country (2019-2024)
10.4 Latin America User Experience (UX) Market Size by Country (2025-2030)
9.4 Mexico
9.5 Brazil
11 Middle East & Africa
11.1 Middle East & Africa User Experience (UX) Market Size (2019-2030)
11.2 Middle East & Africa User Experience (UX) Market Growth Rate by Country: 2019 VS 2023 VS 2030
11.3 Middle East & Africa User Experience (UX) Market Size by Country (2019-2024)
11.4 Middle East & Africa User Experience (UX) Market Size by Country (2025-2030)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
12 Players Profiled
11.1 UserTesting
11.1.1 UserTesting Company Detail
11.1.2 UserTesting Business Overview
11.1.3 UserTesting User Experience (UX) Introduction
11.1.4 UserTesting Revenue in User Experience (UX) Business (2017-2022)
11.1.5 UserTesting Recent Development
11.2 Qualtrics
11.2.1 Qualtrics Company Detail
11.2.2 Qualtrics Business Overview
11.2.3 Qualtrics User Experience (UX) Introduction
11.2.4 Qualtrics Revenue in User Experience (UX) Business (2017-2022)
11.2.5 Qualtrics Recent Development
11.3 Hotjar
11.3.1 Hotjar Company Detail
11.3.2 Hotjar Business Overview
11.3.3 Hotjar User Experience (UX) Introduction
11.3.4 Hotjar Revenue in User Experience (UX) Business (2017-2022)
11.3.5 Hotjar Recent Development
11.4 Lookback
11.4.1 Lookback Company Detail
11.4.2 Lookback Business Overview
11.4.3 Lookback User Experience (UX) Introduction
11.4.4 Lookback Revenue in User Experience (UX) Business (2017-2022)
11.4.5 Lookback Recent Development
11.5 UserZoom
11.5.1 UserZoom Company Detail
11.5.2 UserZoom Business Overview
11.5.3 UserZoom User Experience (UX) Introduction
11.5.4 UserZoom Revenue in User Experience (UX) Business (2017-2022)
11.5.5 UserZoom Recent Development
11.6 Validately
11.6.1 Validately Company Detail
11.6.2 Validately Business Overview
11.6.3 Validately User Experience (UX) Introduction
11.6.4 Validately Revenue in User Experience (UX) Business (2017-2022)
11.6.5 Validately Recent Development
11.7 Userlytics
11.7.1 Userlytics Company Detail
11.7.2 Userlytics Business Overview
11.7.3 Userlytics User Experience (UX) Introduction
11.7.4 Userlytics Revenue in User Experience (UX) Business (2017-2022)
11.7.5 Userlytics Recent Development
11.8 UsabilityHub
11.8.1 UsabilityHub Company Detail
11.8.2 UsabilityHub Business Overview
11.8.3 UsabilityHub User Experience (UX) Introduction
11.8.4 UsabilityHub Revenue in User Experience (UX) Business (2017-2022)
11.8.5 UsabilityHub Recent Development
11.9 TryMyUI
11.9.1 TryMyUI Company Detail
11.9.2 TryMyUI Business Overview
11.9.3 TryMyUI User Experience (UX) Introduction
11.9.4 TryMyUI Revenue in User Experience (UX) Business (2017-2022)
11.9.5 TryMyUI Recent Development
11.10 Woopra
11.10.1 Woopra Company Detail
11.10.2 Woopra Business Overview
11.10.3 Woopra User Experience (UX) Introduction
11.10.4 Woopra Revenue in User Experience (UX) Business (2017-2022)
11.10.5 Woopra Recent Development
11.11 Usabilla
11.11.1 Usabilla Company Detail
11.11.2 Usabilla Business Overview
11.11.3 Usabilla User Experience (UX) Introduction
11.11.4 Usabilla Revenue in User Experience (UX) Business (2017-2022)
11.11.5 Usabilla Recent Development
11.12 TechSmith
11.12.1 TechSmith Company Detail
11.12.2 TechSmith Business Overview
11.12.3 TechSmith User Experience (UX) Introduction
11.12.4 TechSmith Revenue in User Experience (UX) Business (2017-2022)
11.12.5 TechSmith Recent Development
11.13 20|20 Research
11.13.1 20|20 Research Company Detail
11.13.2 20|20 Research Business Overview
11.13.3 20|20 Research User Experience (UX) Introduction
11.13.4 20|20 Research Revenue in User Experience (UX) Business (2017-2022)
11.13.5 20|20 Research Recent Development
11.14 User Interviews
11.14.1 User Interviews Company Detail
11.14.2 User Interviews Business Overview
11.14.3 User Interviews User Experience (UX) Introduction
11.14.4 User Interviews Revenue in User Experience (UX) Business (2017-2022)
11.14.5 User Interviews Recent Development
13 Report Conclusion
14 Disclaimer

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