Global Social Media Analytics Market by Size, by Type, by Application, by Region, History and Forecast 2019-2030

Global Social Media Analytics Market by Size, by Type, by Application, by Region, History and Forecast 2019-2030


The goal of any business analytic tool is to analyze data and extract actionable and commercially relevant information that you can use to increase results or performance. Social media analytics is the process of gathering data from social media sites, blogs and other stakeholder conversations on digital media and processing into structured insights leading to more information-driven business decisions and increased customer centrality for brands and businesses. This process goes beyond the usual monitoring or a basic analysis of retweets or likes to develop an in-depth idea of the social consumer.

Depending on the business objectives, social media analytics can take four different forms, namely, descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics.

Social media analytics is considered the basic foundation for enabling an enterprises to:

Execute focused engagements like one-to-one and one-to-many
Enhance social collaboration over a variety of business functions, such as customer service, marketing, support, etc.
Maximize the customer experience

Social media is a good medium to understand real-time consumer choices, intentions and sentiments. The most prevalent application of social media analytics is to get to know the customer base on a more emotional level to help better target customer service and marketing.

According to APO Research, The global Social Media Analytics market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

The largest application of North America Social Media Analytics market is Customer Behavioral Analysis, with a share more than 25%, followed by Customer Segmentation and Targeting and Competitor Benchmarking, both share are nearly 35%. Retail is the largest end user, with over than 40% market share.

Report Includes

This report presents an overview of global market for Social Media Analytics, market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.

This report researches the key producers of Social Media Analytics, also provides the revenue of main regions and countries. Of the upcoming market potential for Social Media Analytics, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Social Media Analytics revenue, market share and industry ranking of main manufacturers, data from 2019 to 2024. Identification of the major stakeholders in the global Social Media Analytics market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Social Media Analytics revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including IBM, Oracle, Salesforce, Adobe Systems, SAS Institute, Clarabridge, Netbase Solutions, Brandwatch and Talkwalker, etc.

Social Media Analytics segment by Company

IBM
Oracle
Salesforce
Adobe Systems
SAS Institute
Clarabridge
Netbase Solutions
Brandwatch
Talkwalker
GoodData
Crimson Hexagon
Simply Measured
Sysomos
Digimind
Unmetric
Cision US

Social Media Analytics segment by Type

Customer Segmentation and Targeting
Multichannel Campaign Management
Competitor Benchmarking
Customer Behavioral Analysis
Marketing Measurement

Social Media Analytics segment by Application

Banking, Financial Services and Insurance (BFSI)
Telecommunications and IT
Retail
Healthcare
Government
Media and Entertainment
Transportation and Logistics
Others

Social Media Analytics segment by Region

North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Colombia
Middle East & Africa
Turkey
Saudi Arabia
UAE

Study Objectives

1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Social Media Analytics market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Social Media Analytics and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Social Media Analytics.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of Social Media Analytics in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global Social Media Analytics industry.
Chapter 3: Detailed analysis of Social Media Analytics companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Social Media Analyticsrevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: MEALA by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.


1 Market Overview
1.1 Product Definition
1.2 Market Analysis by Type
1.2.1 Global Social Media Analytics Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Customer Segmentation and Targeting
1.2.3 Multichannel Campaign Management
1.2.4 Competitor Benchmarking
1.2.5 Customer Behavioral Analysis
1.2.6 Marketing Measurement
1.3 Market Analysis by Application
1.3.1 Global Social Media Analytics Market Size Growth Rate by Application: 2019 VS 2023 VS 2030
1.3.2 Banking, Financial Services and Insurance (BFSI)
1.3.3 Telecommunications and IT
1.3.4 Retail
1.3.5 Healthcare
1.3.6 Government
1.3.7 Media and Entertainment
1.3.8 Transportation and Logistics
1.3.9 Others
1.4 Global Market Growth Prospects
1.5 Global Social Media Analytics Growth Trends by Region
1.5.1 Global Social Media Analytics Market Size by Region: 2019 VS 2023 VS 2030
1.5.2 Social Media Analytics Market Size by Region (2019-2024)
1.5.3 Social Media Analytics Market Size by Region (2025-2030)
1.6 Assumptions and Limitations
1.7 Study Goals and Objectives
1.8 Years Considered
2 Global Social Media Analytics Market Dynamics
2.1 Social Media Analytics Industry Trends
2.2 Social Media Analytics Industry Drivers
2.3 Social Media Analytics Industry Opportunities and Challenges
2.4 Social Media Analytics Industry Restraints
3 Competitive Landscape by Company
3.1 Global Social Media Analytics Revenue by Company (2019-2024)
3.2 Global Social Media Analytics Players Revenue Ranking, 2022 VS 2023 VS 2024
3.3 Global Social Media Analytics Key Company Head office and Area Served
3.4 Global Social Media Analytics Company, Product Type & Application
3.5 Global Social Media Analytics Company Commercialization Time
3.6 Market Competitive Analysis
3.6.1 Global Social Media Analytics Market CR5 and HHI
3.6.2 Global Top 5 and 10 Social Media Analytics Players Market Share by Revenue in 2023
3.6.3 2023 Social Media Analytics Tier 1, Tier 2, and Tier 3
4 Social Media Analytics Market by Type
4.1 Global Social Media Analytics Market Size by Type (2019 VS 2023 VS 2030)
4.2 Global Social Media Analytics Market Size by Type (2019-2030)
4.3 Global Social Media Analytics Market Size Share by Type (2019-2030)
5 Social Media Analytics Market by Application
5.1 Global Social Media Analytics Market Size by Application (2019 VS 2023 VS 2030)
5.2 Global Social Media Analytics Market Size by Application (2019-2030)
5.3 Global Social Media Analytics Market Size Share by Application (2019-2030)
6 Company Profiles
6.1 IBM
6.1.1 IBM Comapny Information
6.1.2 IBM Business Overview
6.1.3 IBM Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.1.4 IBM Social Media Analytics Product Portfolio
6.1.5 IBM Recent Developments
6.2 Oracle
6.2.1 Oracle Comapny Information
6.2.2 Oracle Business Overview
6.2.3 Oracle Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.2.4 Oracle Social Media Analytics Product Portfolio
6.2.5 Oracle Recent Developments
6.3 Salesforce
6.3.1 Salesforce Comapny Information
6.3.2 Salesforce Business Overview
6.3.3 Salesforce Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.3.4 Salesforce Social Media Analytics Product Portfolio
6.3.5 Salesforce Recent Developments
6.4 Adobe Systems
6.4.1 Adobe Systems Comapny Information
6.4.2 Adobe Systems Business Overview
6.4.3 Adobe Systems Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.4.4 Adobe Systems Social Media Analytics Product Portfolio
6.4.5 Adobe Systems Recent Developments
6.5 SAS Institute
6.5.1 SAS Institute Comapny Information
6.5.2 SAS Institute Business Overview
6.5.3 SAS Institute Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.5.4 SAS Institute Social Media Analytics Product Portfolio
6.5.5 SAS Institute Recent Developments
6.6 Clarabridge
6.6.1 Clarabridge Comapny Information
6.6.2 Clarabridge Business Overview
6.6.3 Clarabridge Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.6.4 Clarabridge Social Media Analytics Product Portfolio
6.6.5 Clarabridge Recent Developments
6.7 Netbase Solutions
6.7.1 Netbase Solutions Comapny Information
6.7.2 Netbase Solutions Business Overview
6.7.3 Netbase Solutions Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.7.4 Netbase Solutions Social Media Analytics Product Portfolio
6.7.5 Netbase Solutions Recent Developments
6.8 Brandwatch
6.8.1 Brandwatch Comapny Information
6.8.2 Brandwatch Business Overview
6.8.3 Brandwatch Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.8.4 Brandwatch Social Media Analytics Product Portfolio
6.8.5 Brandwatch Recent Developments
6.9 Talkwalker
6.9.1 Talkwalker Comapny Information
6.9.2 Talkwalker Business Overview
6.9.3 Talkwalker Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.9.4 Talkwalker Social Media Analytics Product Portfolio
6.9.5 Talkwalker Recent Developments
6.10 GoodData
6.10.1 GoodData Comapny Information
6.10.2 GoodData Business Overview
6.10.3 GoodData Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.10.4 GoodData Social Media Analytics Product Portfolio
6.10.5 GoodData Recent Developments
6.11 Crimson Hexagon
6.11.1 Crimson Hexagon Comapny Information
6.11.2 Crimson Hexagon Business Overview
6.11.3 Crimson Hexagon Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.11.4 Crimson Hexagon Social Media Analytics Product Portfolio
6.11.5 Crimson Hexagon Recent Developments
6.12 Simply Measured
6.12.1 Simply Measured Comapny Information
6.12.2 Simply Measured Business Overview
6.12.3 Simply Measured Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.12.4 Simply Measured Social Media Analytics Product Portfolio
6.12.5 Simply Measured Recent Developments
6.13 Sysomos
6.13.1 Sysomos Comapny Information
6.13.2 Sysomos Business Overview
6.13.3 Sysomos Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.13.4 Sysomos Social Media Analytics Product Portfolio
6.13.5 Sysomos Recent Developments
6.14 Digimind
6.14.1 Digimind Comapny Information
6.14.2 Digimind Business Overview
6.14.3 Digimind Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.14.4 Digimind Social Media Analytics Product Portfolio
6.14.5 Digimind Recent Developments
6.15 Unmetric
6.15.1 Unmetric Comapny Information
6.15.2 Unmetric Business Overview
6.15.3 Unmetric Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.15.4 Unmetric Social Media Analytics Product Portfolio
6.15.5 Unmetric Recent Developments
6.16 Cision US
6.16.1 Cision US Comapny Information
6.16.2 Cision US Business Overview
6.16.3 Cision US Social Media Analytics Revenue and Gross Margin (US$ Million) & (2019-2024)
6.16.4 Cision US Social Media Analytics Product Portfolio
6.16.5 Cision US Recent Developments
7 North America
7.1 North America Social Media Analytics Market Size (2019-2030)
7.2 North America Social Media Analytics Market Size by Type
7.2.1 North America Social Media Analytics Market Size by Type (2019-2024)
7.2.2 North America Social Media Analytics Market Size by Type (2025-2030)
7.2.3 North America Social Media Analytics Market Share by Type (2019-2030)
7.3 North America Social Media Analytics Market Size by Application
7.3.1 North America Social Media Analytics Market Size by Application (2019-2024)
7.3.2 North America Social Media Analytics Market Size by Application (2025-2030)
7.3.3 North America Social Media Analytics Market Share by Application (2019-2030)
7.4 North America Social Media Analytics Market Size by Country
7.4.1 North America Social Media Analytics Market Size by Country (2019 VS 2023 VS 2030)
7.4.2 North America Social Media Analytics Market Size by Country (2019-2024)
7.4.3 North America Social Media Analytics Market Size by Country (2025-2030)
7.4.4 North America Social Media Analytics Market Share by Country (2019-2030)
7.4.5 United States
7.4.6 Canada
8 Europe
8.1 Europe Social Media Analytics Market Size (2019-2030)
8.2 Europe Social Media Analytics Market Size by Type
8.2.1 Europe Social Media Analytics Market Size by Type (2019-2024)
8.2.2 Europe Social Media Analytics Market Size by Type (2025-2030)
8.2.3 Europe Social Media Analytics Market Share by Type (2019-2030)
8.3 Europe Social Media Analytics Market Size by Application
8.3.1 Europe Social Media Analytics Market Size by Application (2019-2024)
8.3.2 Europe Social Media Analytics Market Size by Application (2025-2030)
8.3.3 Europe Social Media Analytics Market Share by Application (2019-2030)
8.4 Europe Social Media Analytics Market Size by Country
8.4.1 Europe Social Media Analytics Market Size by Country (2019 VS 2023 VS 2030)
8.4.2 Europe Social Media Analytics Market Size by Country (2019-2024)
8.4.3 Europe Social Media Analytics Market Size by Country (2025-2030)
8.4.4 Europe Social Media Analytics Market Share by Country (2019-2030)
8.4.5 Germany
8.4.6 France
8.4.7 U.K.
8.4.8 Italy
8.4.9 Russia
8.4.10 Nordic Countries
9 China
9.1 China Social Media Analytics Market Size (2019-2030)
9.2 China Social Media Analytics Market Size by Type
9.2.1 China Social Media Analytics Market Size by Type (2019-2024)
9.2.2 China Social Media Analytics Market Size by Type (2025-2030)
9.2.3 China Social Media Analytics Market Share by Type (2019-2030)
9.3 China Social Media Analytics Market Size by Application
9.3.1 China Social Media Analytics Market Size by Application (2019-2024)
9.3.2 China Social Media Analytics Market Size by Application (2025-2030)
9.3.3 China Social Media Analytics Market Share by Application (2019-2030)
10 Asia
10.1 Asia Social Media Analytics Market Size (2019-2030)
10.2 Asia Social Media Analytics Market Size by Type
10.2.1 Asia Social Media Analytics Market Size by Type (2019-2024)
10.2.2 Asia Social Media Analytics Market Size by Type (2025-2030)
10.2.3 Asia Social Media Analytics Market Share by Type (2019-2030)
10.3 Asia Social Media Analytics Market Size by Application
10.3.1 Asia Social Media Analytics Market Size by Application (2019-2024)
10.3.2 Asia Social Media Analytics Market Size by Application (2025-2030)
10.3.3 Asia Social Media Analytics Market Share by Application (2019-2030)
10.4 Asia Social Media Analytics Market Size by Country
10.4.1 Asia Social Media Analytics Market Size by Country (2019 VS 2023 VS 2030)
10.4.2 Asia Social Media Analytics Market Size by Country (2019-2024)
10.4.3 Asia Social Media Analytics Market Size by Country (2025-2030)
10.4.4 Asia Social Media Analytics Market Share by Country (2019-2030)
10.4.5 Japan
10.4.6 South Korea
10.4.7 China Taiwan
10.4.8 Southeast Asia
10.4.9 India
10.4.10 Australia
11 MEALA
11.1 MEALA Social Media Analytics Market Size (2019-2030)
11.2 MEALA Social Media Analytics Market Size by Type
11.2.1 MEALA Social Media Analytics Market Size by Type (2019-2024)
11.2.2 MEALA Social Media Analytics Market Size by Type (2025-2030)
11.2.3 MEALA Social Media Analytics Market Share by Type (2019-2030)
11.3 MEALA Social Media Analytics Market Size by Application
11.3.1 MEALA Social Media Analytics Market Size by Application (2019-2024)
11.3.2 MEALA Social Media Analytics Market Size by Application (2025-2030)
11.3.3 MEALA Social Media Analytics Market Share by Application (2019-2030)
11.4 MEALA Social Media Analytics Market Size by Country
11.4.1 MEALA Social Media Analytics Market Size by Country (2019 VS 2023 VS 2030)
11.4.2 MEALA Social Media Analytics Market Size by Country (2019-2024)
11.4.3 MEALA Social Media Analytics Market Size by Country (2025-2030)
11.4.4 MEALA Social Media Analytics Market Share by Country (2019-2030)
11.4.5 Brazil
11.4.6 Mexico
11.4.7 Turkey
11.4.8 Israel
11.4.9 GCC Countries
12 Concluding Insights
13 Appendix
13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources
13.6 Disclaimer

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