Global IT Service Management (ITSM) Software Market Size, Manufacturers, Growth Analysis Industry Forecast to 2030

Global IT Service Management (ITSM) Software Market Size, Manufacturers, Growth Analysis Industry Forecast to 2030

Summary

IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.

According to APO Research, The global IT Service Management (ITSM) Software market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

North American market for IT Service Management (ITSM) Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

Asia-Pacific market for IT Service Management (ITSM) Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The China market for IT Service Management (ITSM) Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

Europe market for IT Service Management (ITSM) Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The major global companies of IT Service Management (ITSM) Software include ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software, ASG Software, Axios Systems and SAP, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report presents an overview of global market for IT Service Management (ITSM) Software, revenue and gross margin. Analyses of the global market trends, with historic market revenue for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.

This report researches the key producers of IT Service Management (ITSM) Software, also provides the value of main regions and countries. Of the upcoming market potential for IT Service Management (ITSM) Software, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the IT Service Management (ITSM) Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global IT Service Management (ITSM) Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
All companies have demonstrated varying levels of sales growth and profitability over the past six years, while some companies have experienced consistent growth, others have shown fluctuations in performance. The overall trend suggests a positive outlook for the global IT Service Management (ITSM) Software company landscape, with companies adapting to market dynamics and maintaining profitability amidst changing conditions.
IT Service Management (ITSM) Software segment by Company

ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
IT Service Management (ITSM) Software segment by Type

Cloud-Based
On-Premises
IT Service Management (ITSM) Software segment by Application

SMEs
Large Enterprises
IT Service Management (ITSM) Software segment by Region

North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE

Study Objectives

1. To analyze and research the global IT Service Management (ITSM) Software status and future forecast, involving, revenue, growth rate (CAGR), market share, historical and forecast.
2. To present the IT Service Management (ITSM) Software key companies, revenue, market share, and recent developments.
3. To split the IT Service Management (ITSM) Software breakdown data by regions, type, companies, and application.
4. To analyze the global and key regions IT Service Management (ITSM) Software market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify IT Service Management (ITSM) Software significant trends, drivers, influence factors in global and regions.
6. To analyze IT Service Management (ITSM) Software competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global IT Service Management (ITSM) Software market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of IT Service Management (ITSM) Software and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in sales and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of IT Service Management (ITSM) Software.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, global total market size.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global IT Service Management (ITSM) Software industry.
Chapter 3: Detailed analysis of IT Service Management (ITSM) Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales value of IT Service Management (ITSM) Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of key country in the world.
Chapter 7: Sales value of IT Service Management (ITSM) Software in country level. It provides sigmate data by type, and by application for each country/region.
Chapter 8: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.
Chapter 9: Concluding Insights.