Global Healthcare BPO Market by Size, by Type, by Application, by Region, History and Forecast 2020-2031

Summary

Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.

According to APO Research, The global Healthcare BPO market is projected to grow from US$ million in 2025 to US$ million by 2031, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

The US & Canada market for Healthcare BPO is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Healthcare BPO is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The China market for Healthcare BPO is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Europe market for Healthcare BPO is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Healthcare BPO include Quintiles, HCL, Cognizant, Covance, Accenture, Inventiv, Catalent, Parexel and Lonza, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Includes

This report presents an overview of global market for Healthcare BPO, market size. Analyses of the global market trends, with historic market revenue data for 2020 - 2024, estimates for 2025, and projections of CAGR through 2031.

This report researches the key producers of Healthcare BPO, also provides the revenue of main regions and countries. Of the upcoming market potential for Healthcare BPO, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Healthcare BPO revenue, market share and industry ranking of main manufacturers, data from 2020 to 2025. Identification of the major stakeholders in the global Healthcare BPO market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2020 to 2031. Evaluation and forecast the market size for Healthcare BPO revenue, projected growth trends, production technology, application and end-user industry.

Healthcare BPO Segment by Company

Quintiles
HCL
Cognizant
Covance
Accenture
Inventiv
Catalent
Parexel
Lonza
Boehringer Ingelheim
Charles Rivers
Genpact
Sutherland
PremierBPO
Firstsource
PPD
GeBBS Healthcare
Indian Healthcare BPO

Healthcare BPO Segment by Type

Healthcare Payer BPO
Healthcare Provider BPO
Healthcare Pharmaceutical BPO

Healthcare BPO Segment by Application

Research and Development
Manufacturing
Non-Clinical Services

Healthcare BPO Segment by Region

North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries

Study Objectives

1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Healthcare BPO market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Healthcare BPO and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Healthcare BPO.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of Healthcare BPO in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global Healthcare BPO industry.
Chapter 3: Detailed analysis of Healthcare BPO companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Healthcare BPOrevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Market Overview
1.1 Product Definition
1.2 Market Analysis by Type
1.2.1 Global Healthcare BPO Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Healthcare Payer BPO
1.2.3 Healthcare Provider BPO
1.2.4 Healthcare Pharmaceutical BPO
1.3 Market Analysis by Application
1.3.1 Global Healthcare BPO Market Size Growth Rate by Application: 2020 VS 2024 VS 2031
1.3.2 Research and Development
1.3.3 Manufacturing
1.3.4 Non-Clinical Services
1.4 Global Market Growth Prospects
1.5 Global Healthcare BPO Growth Trends by Region
1.5.1 Global Healthcare BPO Market Size by Region: 2020 VS 2024 VS 2031
1.5.2 Healthcare BPO Market Size by Region (2020-2025)
1.5.3 Healthcare BPO Market Size by Region (2026-2031)
1.6 Assumptions and Limitations
1.7 Study Goals and Objectives
1.8 Years Considered
2 Global Healthcare BPO Market Dynamics
2.1 Healthcare BPO Industry Trends
2.2 Healthcare BPO Industry Drivers
2.3 Healthcare BPO Industry Opportunities and Challenges
2.4 Healthcare BPO Industry Restraints
3 Competitive Landscape by Company
3.1 Global Healthcare BPO Revenue by Company (2020-2025)
3.2 Global Healthcare BPO Players Revenue Ranking, 2023 VS 2024 VS 2025
3.3 Global Healthcare BPO Key Company Head office and Area Served
3.4 Global Healthcare BPO Company, Product Type & Application
3.5 Global Healthcare BPO Company Establishment Date
3.6 Market Competitive Analysis
3.6.1 Global Healthcare BPO Market CR5 and HHI
3.6.2 Global Top 5 and 10 Healthcare BPO Players Market Share by Revenue in 2024
3.6.3 2024 Healthcare BPO Tier 1, Tier 2, and Tier 3
4 Healthcare BPO Market by Type
4.1 Global Healthcare BPO Market Size by Type (2020 VS 2024 VS 2031)
4.2 Global Healthcare BPO Market Size by Type (2020-2031)
4.3 Global Healthcare BPO Market Size Share by Type (2020-2031)
5 Healthcare BPO Market by Application
5.1 Global Healthcare BPO Market Size by Application (2020 VS 2024 VS 2031)
5.2 Global Healthcare BPO Market Size by Application (2020-2031)
5.3 Global Healthcare BPO Market Size Share by Application (2020-2031)
6 Company Profiles
6.1 Quintiles
6.1.1 Quintiles Comapny Information
6.1.2 Quintiles Business Overview
6.1.3 Quintiles Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.1.4 Quintiles Healthcare BPO Product Portfolio
6.1.5 Quintiles Recent Developments
6.2 HCL
6.2.1 HCL Comapny Information
6.2.2 HCL Business Overview
6.2.3 HCL Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.2.4 HCL Healthcare BPO Product Portfolio
6.2.5 HCL Recent Developments
6.3 Cognizant
6.3.1 Cognizant Comapny Information
6.3.2 Cognizant Business Overview
6.3.3 Cognizant Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.3.4 Cognizant Healthcare BPO Product Portfolio
6.3.5 Cognizant Recent Developments
6.4 Covance
6.4.1 Covance Comapny Information
6.4.2 Covance Business Overview
6.4.3 Covance Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.4.4 Covance Healthcare BPO Product Portfolio
6.4.5 Covance Recent Developments
6.5 Accenture
6.5.1 Accenture Comapny Information
6.5.2 Accenture Business Overview
6.5.3 Accenture Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.5.4 Accenture Healthcare BPO Product Portfolio
6.5.5 Accenture Recent Developments
6.6 Inventiv
6.6.1 Inventiv Comapny Information
6.6.2 Inventiv Business Overview
6.6.3 Inventiv Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.6.4 Inventiv Healthcare BPO Product Portfolio
6.6.5 Inventiv Recent Developments
6.7 Catalent
6.7.1 Catalent Comapny Information
6.7.2 Catalent Business Overview
6.7.3 Catalent Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.7.4 Catalent Healthcare BPO Product Portfolio
6.7.5 Catalent Recent Developments
6.8 Parexel
6.8.1 Parexel Comapny Information
6.8.2 Parexel Business Overview
6.8.3 Parexel Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.8.4 Parexel Healthcare BPO Product Portfolio
6.8.5 Parexel Recent Developments
6.9 Lonza
6.9.1 Lonza Comapny Information
6.9.2 Lonza Business Overview
6.9.3 Lonza Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.9.4 Lonza Healthcare BPO Product Portfolio
6.9.5 Lonza Recent Developments
6.10 Boehringer Ingelheim
6.10.1 Boehringer Ingelheim Comapny Information
6.10.2 Boehringer Ingelheim Business Overview
6.10.3 Boehringer Ingelheim Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.10.4 Boehringer Ingelheim Healthcare BPO Product Portfolio
6.10.5 Boehringer Ingelheim Recent Developments
6.11 Charles Rivers
6.11.1 Charles Rivers Comapny Information
6.11.2 Charles Rivers Business Overview
6.11.3 Charles Rivers Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.11.4 Charles Rivers Healthcare BPO Product Portfolio
6.11.5 Charles Rivers Recent Developments
6.12 Genpact
6.12.1 Genpact Comapny Information
6.12.2 Genpact Business Overview
6.12.3 Genpact Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.12.4 Genpact Healthcare BPO Product Portfolio
6.12.5 Genpact Recent Developments
6.13 Sutherland
6.13.1 Sutherland Comapny Information
6.13.2 Sutherland Business Overview
6.13.3 Sutherland Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.13.4 Sutherland Healthcare BPO Product Portfolio
6.13.5 Sutherland Recent Developments
6.14 PremierBPO
6.14.1 PremierBPO Comapny Information
6.14.2 PremierBPO Business Overview
6.14.3 PremierBPO Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.14.4 PremierBPO Healthcare BPO Product Portfolio
6.14.5 PremierBPO Recent Developments
6.15 Firstsource
6.15.1 Firstsource Comapny Information
6.15.2 Firstsource Business Overview
6.15.3 Firstsource Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.15.4 Firstsource Healthcare BPO Product Portfolio
6.15.5 Firstsource Recent Developments
6.16 PPD
6.16.1 PPD Comapny Information
6.16.2 PPD Business Overview
6.16.3 PPD Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.16.4 PPD Healthcare BPO Product Portfolio
6.16.5 PPD Recent Developments
6.17 GeBBS Healthcare
6.17.1 GeBBS Healthcare Comapny Information
6.17.2 GeBBS Healthcare Business Overview
6.17.3 GeBBS Healthcare Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.17.4 GeBBS Healthcare Healthcare BPO Product Portfolio
6.17.5 GeBBS Healthcare Recent Developments
6.18 Indian Healthcare BPO
6.18.1 Indian Healthcare BPO Comapny Information
6.18.2 Indian Healthcare BPO Business Overview
6.18.3 Indian Healthcare BPO Healthcare BPO Revenue and Gross Margin (US$ Million) & (2020-2025)
6.18.4 Indian Healthcare BPO Healthcare BPO Product Portfolio
6.18.5 Indian Healthcare BPO Recent Developments
7 North America
7.1 North America Healthcare BPO Market Size (2020-2031)
7.2 North America Healthcare BPO Market Size by Type
7.2.1 North America Healthcare BPO Market Size by Type (2020-2025)
7.2.2 North America Healthcare BPO Market Size by Type (2026-2031)
7.2.3 North America Healthcare BPO Market Share by Type (2020-2031)
7.3 North America Healthcare BPO Market Size by Application
7.3.1 North America Healthcare BPO Market Size by Application (2020-2025)
7.3.2 North America Healthcare BPO Market Size by Application (2026-2031)
7.3.3 North America Healthcare BPO Market Share by Application (2020-2031)
7.4 North America Healthcare BPO Market Size by Country
7.4.1 North America Healthcare BPO Market Size by Country (2020 VS 2024 VS 2031)
7.4.2 North America Healthcare BPO Market Size by Country (2020-2025)
7.4.3 North America Healthcare BPO Market Size by Country (2026-2031)
7.4.4 North America Healthcare BPO Market Share by Country (2020-2031)
7.4.5 United States
7.4.6 Canada
7.4.7 Mexico
8 Europe
8.1 Europe Healthcare BPO Market Size (2020-2031)
8.2 Europe Healthcare BPO Market Size by Type
8.2.1 Europe Healthcare BPO Market Size by Type (2020-2025)
8.2.2 Europe Healthcare BPO Market Size by Type (2026-2031)
8.2.3 Europe Healthcare BPO Market Share by Type (2020-2031)
8.3 Europe Healthcare BPO Market Size by Application
8.3.1 Europe Healthcare BPO Market Size by Application (2020-2025)
8.3.2 Europe Healthcare BPO Market Size by Application (2026-2031)
8.3.3 Europe Healthcare BPO Market Share by Application (2020-2031)
8.4 Europe Healthcare BPO Market Size by Country
8.4.1 Europe Healthcare BPO Market Size by Country (2020 VS 2024 VS 2031)
8.4.2 Europe Healthcare BPO Market Size by Country (2020-2025)
8.4.3 Europe Healthcare BPO Market Size by Country (2026-2031)
8.4.4 Europe Healthcare BPO Market Share by Country (2020-2031)
8.4.5 Germany
8.4.6 France
8.4.7 U.K.
8.4.8 Italy
8.4.9 Russia
8.4.10 Nordic Countries
9 China
9.1 China Healthcare BPO Market Size (2020-2031)
9.2 China Healthcare BPO Market Size by Type
9.2.1 China Healthcare BPO Market Size by Type (2020-2025)
9.2.2 China Healthcare BPO Market Size by Type (2026-2031)
9.2.3 China Healthcare BPO Market Share by Type (2020-2031)
9.3 China Healthcare BPO Market Size by Application
9.3.1 China Healthcare BPO Market Size by Application (2020-2025)
9.3.2 China Healthcare BPO Market Size by Application (2026-2031)
9.3.3 China Healthcare BPO Market Share by Application (2020-2031)
10 Asia (Excluding China)
10.1 Asia Healthcare BPO Market Size (2020-2031)
10.2 Asia Healthcare BPO Market Size by Type
10.2.1 Asia Healthcare BPO Market Size by Type (2020-2025)
10.2.2 Asia Healthcare BPO Market Size by Type (2026-2031)
10.2.3 Asia Healthcare BPO Market Share by Type (2020-2031)
10.3 Asia Healthcare BPO Market Size by Application
10.3.1 Asia Healthcare BPO Market Size by Application (2020-2025)
10.3.2 Asia Healthcare BPO Market Size by Application (2026-2031)
10.3.3 Asia Healthcare BPO Market Share by Application (2020-2031)
10.4 Asia Healthcare BPO Market Size by Country
10.4.1 Asia Healthcare BPO Market Size by Country (2020 VS 2024 VS 2031)
10.4.2 Asia Healthcare BPO Market Size by Country (2020-2025)
10.4.3 Asia Healthcare BPO Market Size by Country (2026-2031)
10.4.4 Asia Healthcare BPO Market Share by Country (2020-2031)
10.4.5 Japan
10.4.6 South Korea
10.4.7 Taiwan
10.4.8 Southeast Asia
10.4.9 India
10.4.10 Australia
11 South America, Middle East & Africa
11.1 South America, Middle East & Africa Healthcare BPO Market Size (2020-2031)
11.2 South America, Middle East & Africa Healthcare BPO Market Size by Type
11.2.1 South America, Middle East & Africa Healthcare BPO Market Size by Type (2020-2025)
11.2.2 South America, Middle East & Africa Healthcare BPO Market Size by Type (2026-2031)
11.2.3 South America, Middle East & Africa Healthcare BPO Market Share by Type (2020-2031)
11.3 South America, Middle East & Africa Healthcare BPO Market Size by Application
11.3.1 South America, Middle East & Africa Healthcare BPO Market Size by Application (2020-2025)
11.3.2 South America, Middle East & Africa Healthcare BPO Market Size by Application (2026-2031)
11.3.3 South America, Middle East & Africa Healthcare BPO Market Share by Application (2020-2031)
11.4 South America, Middle East & Africa Healthcare BPO Market Size by Country
11.4.1 South America, Middle East & Africa Healthcare BPO Market Size by Country (2020 VS 2024 VS 2031)
11.4.2 South America, Middle East & Africa Healthcare BPO Market Size by Country (2020-2025)
11.4.3 South America, Middle East & Africa Healthcare BPO Market Size by Country (2026-2031)
11.4.4 South America, Middle East & Africa Healthcare BPO Market Share by Country (2020-2031)
11.4.5 Brazil
11.4.6 South Africa
11.4.7 Saudi Arabia
11.4.8 Turkey
11.4.9 Argentina
11.4.9 UAE
11.4.9 Egypt
11.4.9 Chile
12 Concluding Insights
13 Appendix
13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources
13.6 Disclaimer

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