Global Field Service Management (FSM) Solution Industry Growth and Trends Forecast to 2031

Summary

Field Service Management Solution, sometimes called field service staff management, is a type of software or solution that used to staff, schedule and manage field force. It can help companies manage and optimize the business activities performed by field-based workers.

According to APO Research, The global Field Service Management (FSM) Solution market was estimated at US$ million in 2025 and is projected to reach a revised size of US$ million by 2031, witnessing a CAGR of xx% during the forecast period 2026-2031.

North American market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Asia-Pacific market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Europe market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

The major global companies of Field Service Management (FSM) Solution include Comarch, SAP, IFS, Salesforce.com, ServiceMax, Housecall Pro, Skedulo, FieldEdge and Trimble, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Field Service Management (FSM) Solution, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Management (FSM) Solution.

The Field Service Management (FSM) Solution market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Field Service Management (FSM) Solution market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, gross margin by manufacturers for the period 2020-2025. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses.

Field Service Management (FSM) Solution Segment by Company

Comarch
SAP
IFS
Salesforce.com
ServiceMax
Housecall Pro
Skedulo
FieldEdge
Trimble
Microsoft
ServiceTitan
FieldEZ Technologies
Synchroteam
MHelpDesk
Accruent
ServicePower
Oracle
Verizon Connect
Jobber
SimPRO

Field Service Management (FSM) Solution Segment by Type

Cloud Based
Web Based

Field Service Management (FSM) Solution Segment by Application

SMEs
Large Enterprises

Field Service Management (FSM) Solution Segment by Region

North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Field Service Management (FSM) Solution market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Field Service Management (FSM) Solution and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Field Service Management (FSM) Solution.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2020-2025, 2026-2031). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 5: Detailed analysis of Field Service Management (FSM) Solution companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, South America, Middle East & Africa, revenue by country.
Chapter 12: Concluding Insights of the report

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Market Overview

1.1 Product Definition
1.2 Global Market Growth Prospects
1.3 Global Field Service Management (FSM) Solution Market Size Overview by Region 2020 VS 2024 VS 2031
1.4 Global Field Service Management (FSM) Solution Market Size by Region (2020-2031)
1.4.1 Global Field Service Management (FSM) Solution Market Size by Region (2020-2025)
1.4.2 Global Field Service Management (FSM) Solution Market Size by Region (2026-2031)
1.5 Key Regions Field Service Management (FSM) Solution Market Size (2020-2031)
1.5.1 North America Field Service Management (FSM) Solution Market Size Growth Rate (2020-2031)
1.5.2 Europe Field Service Management (FSM) Solution Market Size Growth Rate (2020-2031)
1.5.3 Asia-Pacific Field Service Management (FSM) Solution Market Size Growth Rate (2020-2031)
1.5.4 South America Field Service Management (FSM) Solution Market Size Growth Rate (2020-2031)
1.5.5 Middle East & Africa Field Service Management (FSM) Solution Market Size Growth Rate (2020-2031)
2 Field Service Management (FSM) Solution Market by Type

2.1 Type Introduction
2.1.1 Cloud Based
2.1.2 Web Based
2.2 Global Field Service Management (FSM) Solution Market Size by Type
2.2.1 Global Field Service Management (FSM) Solution Market Size Overview by Type (2020-2031)
2.2.2 Global Field Service Management (FSM) Solution Historic Market Size Review by Type (2020-2025)
2.2.3 Global Field Service Management (FSM) Solution Market Size Forecasted by Type (2026-2031)
2.3 Global Field Service Management (FSM) Solution Market Size by Regions
2.3.1 North America Field Service Management (FSM) Solution Market Size Breakdown by Type (2020-2025)
2.3.2 Europe Field Service Management (FSM) Solution Market Size Breakdown by Type (2020-2025)
2.3.3 Asia-Pacific Field Service Management (FSM) Solution Market Size Breakdown by Type (2020-2025)
2.3.4 South America Field Service Management (FSM) Solution Market Size Breakdown by Type (2020-2025)
2.3.5 Middle East and Africa Field Service Management (FSM) Solution Market Size Breakdown by Type (2020-2025)
3 Field Service Management (FSM) Solution Market by Application

3.1 Type Introduction
3.1.1 SMEs
3.1.2 Large Enterprises
3.2 Global Field Service Management (FSM) Solution Market Size by Application
3.2.1 Global Field Service Management (FSM) Solution Market Size Overview by Application (2020-2031)
3.2.2 Global Field Service Management (FSM) Solution Historic Market Size Review by Application (2020-2025)
3.2.3 Global Field Service Management (FSM) Solution Market Size Forecasted by Application (2026-2031)
3.3 Global Field Service Management (FSM) Solution Market Size by Regions
3.3.1 North America Field Service Management (FSM) Solution Market Size Breakdown by Application (2020-2025)
3.3.2 Europe Field Service Management (FSM) Solution Market Size Breakdown by Application (2020-2025)
3.3.3 Asia-Pacific Field Service Management (FSM) Solution Market Size Breakdown by Application (2020-2025)
3.3.4 South America Field Service Management (FSM) Solution Market Size Breakdown by Application (2020-2025)
3.3.5 Middle East and Africa Field Service Management (FSM) Solution Market Size Breakdown by Application (2020-2025)
4 Global Market Dynamics

4.1 Field Service Management (FSM) Solution Industry Trends
4.2 Field Service Management (FSM) Solution Industry Drivers
4.3 Field Service Management (FSM) Solution Industry Opportunities and Challenges
4.4 Field Service Management (FSM) Solution Industry Restraints
5 Competitive Insights by Company

5.1 Global Top Players by Field Service Management (FSM) Solution Revenue (2020-2025)
5.2 Global Field Service Management (FSM) Solution Industry Company Ranking, 2023 VS 2024 VS 2025
5.3 Global Field Service Management (FSM) Solution Key Company Headquarters & Area Served
5.4 Global Field Service Management (FSM) Solution Company, Product Type & Application
5.5 Global Field Service Management (FSM) Solution Company Commercialization Time
5.6 Market Competitive Analysis
5.6.1 Global Field Service Management (FSM) Solution Market CR5 and HHI
5.6.2 Global Top 5 and 10 Field Service Management (FSM) Solution Players Market Share by Revenue in 2024
5.6.3 2024 Field Service Management (FSM) Solution Tier 1, Tier 2, and Tier 3
6 Company Profiles

6.1 Comarch
6.1.1 Comarch Comapny Information
6.1.2 Comarch Business Overview
6.1.3 Comarch Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.1.4 Comarch Field Service Management (FSM) Solution Product Portfolio
6.1.5 Comarch Recent Developments
6.2 SAP
6.2.1 SAP Comapny Information
6.2.2 SAP Business Overview
6.2.3 SAP Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.2.4 SAP Field Service Management (FSM) Solution Product Portfolio
6.2.5 SAP Recent Developments
6.3 IFS
6.3.1 IFS Comapny Information
6.3.2 IFS Business Overview
6.3.3 IFS Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.3.4 IFS Field Service Management (FSM) Solution Product Portfolio
6.3.5 IFS Recent Developments
6.4 Salesforce.com
6.4.1 Salesforce.com Comapny Information
6.4.2 Salesforce.com Business Overview
6.4.3 Salesforce.com Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.4.4 Salesforce.com Field Service Management (FSM) Solution Product Portfolio
6.4.5 Salesforce.com Recent Developments
6.5 ServiceMax
6.5.1 ServiceMax Comapny Information
6.5.2 ServiceMax Business Overview
6.5.3 ServiceMax Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.5.4 ServiceMax Field Service Management (FSM) Solution Product Portfolio
6.5.5 ServiceMax Recent Developments
6.6 Housecall Pro
6.6.1 Housecall Pro Comapny Information
6.6.2 Housecall Pro Business Overview
6.6.3 Housecall Pro Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.6.4 Housecall Pro Field Service Management (FSM) Solution Product Portfolio
6.6.5 Housecall Pro Recent Developments
6.7 Skedulo
6.7.1 Skedulo Comapny Information
6.7.2 Skedulo Business Overview
6.7.3 Skedulo Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.7.4 Skedulo Field Service Management (FSM) Solution Product Portfolio
6.7.5 Skedulo Recent Developments
6.8 FieldEdge
6.8.1 FieldEdge Comapny Information
6.8.2 FieldEdge Business Overview
6.8.3 FieldEdge Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.8.4 FieldEdge Field Service Management (FSM) Solution Product Portfolio
6.8.5 FieldEdge Recent Developments
6.9 Trimble
6.9.1 Trimble Comapny Information
6.9.2 Trimble Business Overview
6.9.3 Trimble Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.9.4 Trimble Field Service Management (FSM) Solution Product Portfolio
6.9.5 Trimble Recent Developments
6.10 Microsoft
6.10.1 Microsoft Comapny Information
6.10.2 Microsoft Business Overview
6.10.3 Microsoft Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.10.4 Microsoft Field Service Management (FSM) Solution Product Portfolio
6.10.5 Microsoft Recent Developments
6.11 ServiceTitan
6.11.1 ServiceTitan Comapny Information
6.11.2 ServiceTitan Business Overview
6.11.3 ServiceTitan Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.11.4 ServiceTitan Field Service Management (FSM) Solution Product Portfolio
6.11.5 ServiceTitan Recent Developments
6.12 FieldEZ Technologies
6.12.1 FieldEZ Technologies Comapny Information
6.12.2 FieldEZ Technologies Business Overview
6.12.3 FieldEZ Technologies Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.12.4 FieldEZ Technologies Field Service Management (FSM) Solution Product Portfolio
6.12.5 FieldEZ Technologies Recent Developments
6.13 Synchroteam
6.13.1 Synchroteam Comapny Information
6.13.2 Synchroteam Business Overview
6.13.3 Synchroteam Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.13.4 Synchroteam Field Service Management (FSM) Solution Product Portfolio
6.13.5 Synchroteam Recent Developments
6.14 MHelpDesk
6.14.1 MHelpDesk Comapny Information
6.14.2 MHelpDesk Business Overview
6.14.3 MHelpDesk Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.14.4 MHelpDesk Field Service Management (FSM) Solution Product Portfolio
6.14.5 MHelpDesk Recent Developments
6.15 Accruent
6.15.1 Accruent Comapny Information
6.15.2 Accruent Business Overview
6.15.3 Accruent Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.15.4 Accruent Field Service Management (FSM) Solution Product Portfolio
6.15.5 Accruent Recent Developments
6.16 ServicePower
6.16.1 ServicePower Comapny Information
6.16.2 ServicePower Business Overview
6.16.3 ServicePower Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.16.4 ServicePower Field Service Management (FSM) Solution Product Portfolio
6.16.5 ServicePower Recent Developments
6.17 Oracle
6.17.1 Oracle Comapny Information
6.17.2 Oracle Business Overview
6.17.3 Oracle Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.17.4 Oracle Field Service Management (FSM) Solution Product Portfolio
6.17.5 Oracle Recent Developments
6.18 Verizon Connect
6.18.1 Verizon Connect Comapny Information
6.18.2 Verizon Connect Business Overview
6.18.3 Verizon Connect Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.18.4 Verizon Connect Field Service Management (FSM) Solution Product Portfolio
6.18.5 Verizon Connect Recent Developments
6.19 Jobber
6.19.1 Jobber Comapny Information
6.19.2 Jobber Business Overview
6.19.3 Jobber Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.19.4 Jobber Field Service Management (FSM) Solution Product Portfolio
6.19.5 Jobber Recent Developments
6.20 SimPRO
6.20.1 SimPRO Comapny Information
6.20.2 SimPRO Business Overview
6.20.3 SimPRO Field Service Management (FSM) Solution Revenue, Global Share and Gross Margin (2020-2025)
6.20.4 SimPRO Field Service Management (FSM) Solution Product Portfolio
6.20.5 SimPRO Recent Developments
7 North America

7.1 North America Field Service Management (FSM) Solution Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
7.2 North America Field Service Management (FSM) Solution Market Size by Country (2020-2025)
7.3 North America Field Service Management (FSM) Solution Market Size Forecast by Country (2026-2031)
8 Europe

8.1 Europe Field Service Management (FSM) Solution Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
8.2 Europe Field Service Management (FSM) Solution Market Size by Country (2020-2025)
8.3 Europe Field Service Management (FSM) Solution Market Size Forecast by Country (2026-2031)
9 Asia-Pacific

9.1 Asia-Pacific Field Service Management (FSM) Solution Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
9.2 Asia-Pacific Field Service Management (FSM) Solution Market Size by Country (2020-2025)
9.3 Asia-Pacific Field Service Management (FSM) Solution Market Size Forecast by Country (2026-2031)
10 South America

10.1 South America Field Service Management (FSM) Solution Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
10.2 South America Field Service Management (FSM) Solution Market Size by Country (2020-2025)
10.3 South America Field Service Management (FSM) Solution Market Size Forecast by Country (2026-2031)
11 Middle East & Africa

11.1 Middle East & Africa Field Service Management (FSM) Solution Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
11.2 Middle East & Africa Field Service Management (FSM) Solution Market Size by Country (2020-2025)
11.3 Middle East & Africa Field Service Management (FSM) Solution Market Size Forecast by Country (2026-2031)
12 Concluding Insights
13 Appendix

13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources

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