Global Call Center Headsets Industry Growth and Trends Forecast to 2031

Summary

According to APO Research, The global Call Center Headsets market was estimated at US$ million in 2025 and is projected to reach a revised size of US$ million by 2031, witnessing a CAGR of xx% during the forecast period 2026-2031.

North American market for Call Center Headsets is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Asia-Pacific market for Call Center Headsets is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Europe market for Call Center Headsets is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

The major global manufacturers of Call Center Headsets include Jabra (GN Group), Plantronics, Sennheiser, Logitech, Avaya, Mpow, JPL, HP and Koss, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Call Center Headsets, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Call Center Headsets.

The Call Center Headsets market size, estimations, and forecasts are provided in terms of sales volume (K Units) and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Call Center Headsets market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, price, and sales by manufacturers for the period 2020-2025. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses.

Call Center Headsets Segment by Company

Jabra (GN Group)
Plantronics
Sennheiser
Logitech
Avaya
Mpow
JPL
HP
Koss
Cisco
V7 (Ingram Micro)
Shenzhen Calltel
Xiamen Mairdi Electronic Technology
Yealink
Hion
Shenzhen Wantek Technology

Call Center Headsets Segment by Type

Wired
Wireless

Call Center Headsets Segment by End User
Small Call Center
Medium Call Center
Large Call Center

Call Center Headsets Segment by Region

North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Call Center Headsets market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Call Center Headsets and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Call Center Headsets.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the study scope of this report, executive summary of market segments by type, market size segments for North America, Europe, Asia Pacific, South America, Middle East & Africa.
Chapter 2: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Call Center Headsets manufacturers competitive landscape, price, sales, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Sales, revenue of Call Center Headsets in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the future development prospects, and market space in the world.
Chapter 5: Introduces market segments by application, market size segment for North America, Europe, Asia Pacific, South America, Middle East & Africa.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, South America, Middle East & Africa, sales and revenue by country.
Chapter 12: Analysis of industrial chain, key raw materials, manufacturing cost, and market dynamics.
Chapter 13: Concluding Insights of the report.

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Market Overview
1.1 Product Definition
1.2 Global Market Growth Prospects
1.2.1 Global Call Center Headsets Market Size Estimates and Forecasts (2020-2031)
1.2.2 Global Call Center Headsets Sales Estimates and Forecasts (2020-2031)
1.3 Call Center Headsets Market by Type
1.3.1 Wired
1.3.2 Wireless
1.4 Global Call Center Headsets Market Size by Type
1.4.1 Global Call Center Headsets Market Size Overview by Type (2020-2031)
1.4.2 Global Call Center Headsets Historic Market Size Review by Type (2020-2025)
1.4.3 Global Call Center Headsets Forecasted Market Size by Type (2026-2031)
1.5 Key Regions Market Size by Type
1.5.1 North America Call Center Headsets Sales Breakdown by Type (2020-2025)
1.5.2 Europe Call Center Headsets Sales Breakdown by Type (2020-2025)
1.5.3 Asia-Pacific Call Center Headsets Sales Breakdown by Type (2020-2025)
1.5.4 South America Call Center Headsets Sales Breakdown by Type (2020-2025)
1.5.5 Middle East and Africa Call Center Headsets Sales Breakdown by Type (2020-2025)
2 Global Market Dynamics
2.1 Call Center Headsets Industry Trends
2.2 Call Center Headsets Industry Drivers
2.3 Call Center Headsets Industry Opportunities and Challenges
2.4 Call Center Headsets Industry Restraints
3 Market Competitive Landscape by Company
3.1 Global Top Players by Call Center Headsets Revenue (2020-2025)
3.2 Global Top Players by Call Center Headsets Sales (2020-2025)
3.3 Global Top Players by Call Center Headsets Price (2020-2025)
3.4 Global Call Center Headsets Industry Company Ranking, 2023 VS 2024 VS 2025
3.5 Global Call Center Headsets Major Company Production Sites & Headquarters
3.6 Global Call Center Headsets Company, Product Type & Application
3.7 Global Call Center Headsets Company Establishment Date
3.8 Market Competitive Analysis
3.8.1 Global Call Center Headsets Market CR5 and HHI
3.8.2 Global Top 5 and 10 Call Center Headsets Players Market Share by Revenue in 2024
3.8.3 2023 Call Center Headsets Tier 1, Tier 2, and Tier 3
4 Call Center Headsets Regional Status and Outlook
4.1 Global Call Center Headsets Market Size and CAGR by Region: 2020 VS 2024 VS 2031
4.2 Global Call Center Headsets Historic Market Size by Region
4.2.1 Global Call Center Headsets Sales in Volume by Region (2020-2025)
4.2.2 Global Call Center Headsets Sales in Value by Region (2020-2025)
4.2.3 Global Call Center Headsets Sales (Volume & Value), Price and Gross Margin (2020-2025)
4.3 Global Call Center Headsets Forecasted Market Size by Region
4.3.1 Global Call Center Headsets Sales in Volume by Region (2026-2031)
4.3.2 Global Call Center Headsets Sales in Value by Region (2026-2031)
4.3.3 Global Call Center Headsets Sales (Volume & Value), Price and Gross Margin (2026-2031)
5 Call Center Headsets by Application
5.1 Call Center Headsets Market by End User
5.1.1 Small Call Center
5.1.2 Medium Call Center
5.1.3 Large Call Center
5.2 Global Call Center Headsets Market Size by End User
5.2.1 Global Call Center Headsets Market Size Overview by Application (2020-2031)
5.2.2 Global Call Center Headsets Historic Market Size Review by Application (2020-2025)
5.2.3 Global Call Center Headsets Forecasted Market Size by Application (2026-2031)
5.3 Key Regions Market Size by End User
5.3.1 North America Call Center Headsets Sales Breakdown by End User (2020-2025)
5.3.2 Europe Call Center Headsets Sales Breakdown by End User (2020-2025)
5.3.3 Asia-Pacific Call Center Headsets Sales Breakdown by End User (2020-2025)
5.3.4 South America Call Center Headsets Sales Breakdown by End User (2020-2025)
5.3.5 Middle East and Africa Call Center Headsets Sales Breakdown by End User (2020-2025)
6 Company Profiles
6.1 Jabra (GN Group)
6.1.1 Jabra (GN Group) Comapny Information
6.1.2 Jabra (GN Group) Business Overview
6.1.3 Jabra (GN Group) Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.1.4 Jabra (GN Group) Call Center Headsets Product Portfolio
6.1.5 Jabra (GN Group) Recent Developments
6.2 Plantronics
6.2.1 Plantronics Comapny Information
6.2.2 Plantronics Business Overview
6.2.3 Plantronics Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.2.4 Plantronics Call Center Headsets Product Portfolio
6.2.5 Plantronics Recent Developments
6.3 Sennheiser
6.3.1 Sennheiser Comapny Information
6.3.2 Sennheiser Business Overview
6.3.3 Sennheiser Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.3.4 Sennheiser Call Center Headsets Product Portfolio
6.3.5 Sennheiser Recent Developments
6.4 Logitech
6.4.1 Logitech Comapny Information
6.4.2 Logitech Business Overview
6.4.3 Logitech Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.4.4 Logitech Call Center Headsets Product Portfolio
6.4.5 Logitech Recent Developments
6.5 Avaya
6.5.1 Avaya Comapny Information
6.5.2 Avaya Business Overview
6.5.3 Avaya Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.5.4 Avaya Call Center Headsets Product Portfolio
6.5.5 Avaya Recent Developments
6.6 Mpow
6.6.1 Mpow Comapny Information
6.6.2 Mpow Business Overview
6.6.3 Mpow Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.6.4 Mpow Call Center Headsets Product Portfolio
6.6.5 Mpow Recent Developments
6.7 JPL
6.7.1 JPL Comapny Information
6.7.2 JPL Business Overview
6.7.3 JPL Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.7.4 JPL Call Center Headsets Product Portfolio
6.7.5 JPL Recent Developments
6.8 HP
6.8.1 HP Comapny Information
6.8.2 HP Business Overview
6.8.3 HP Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.8.4 HP Call Center Headsets Product Portfolio
6.8.5 HP Recent Developments
6.9 Koss
6.9.1 Koss Comapny Information
6.9.2 Koss Business Overview
6.9.3 Koss Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.9.4 Koss Call Center Headsets Product Portfolio
6.9.5 Koss Recent Developments
6.10 Cisco
6.10.1 Cisco Comapny Information
6.10.2 Cisco Business Overview
6.10.3 Cisco Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.10.4 Cisco Call Center Headsets Product Portfolio
6.10.5 Cisco Recent Developments
6.11 V7 (Ingram Micro)
6.11.1 V7 (Ingram Micro) Comapny Information
6.11.2 V7 (Ingram Micro) Business Overview
6.11.3 V7 (Ingram Micro) Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.11.4 V7 (Ingram Micro) Call Center Headsets Product Portfolio
6.11.5 V7 (Ingram Micro) Recent Developments
6.12 Shenzhen Calltel
6.12.1 Shenzhen Calltel Comapny Information
6.12.2 Shenzhen Calltel Business Overview
6.12.3 Shenzhen Calltel Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.12.4 Shenzhen Calltel Call Center Headsets Product Portfolio
6.12.5 Shenzhen Calltel Recent Developments
6.13 Xiamen Mairdi Electronic Technology
6.13.1 Xiamen Mairdi Electronic Technology Comapny Information
6.13.2 Xiamen Mairdi Electronic Technology Business Overview
6.13.3 Xiamen Mairdi Electronic Technology Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.13.4 Xiamen Mairdi Electronic Technology Call Center Headsets Product Portfolio
6.13.5 Xiamen Mairdi Electronic Technology Recent Developments
6.14 Yealink
6.14.1 Yealink Comapny Information
6.14.2 Yealink Business Overview
6.14.3 Yealink Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.14.4 Yealink Call Center Headsets Product Portfolio
6.14.5 Yealink Recent Developments
6.15 Hion
6.15.1 Hion Comapny Information
6.15.2 Hion Business Overview
6.15.3 Hion Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.15.4 Hion Call Center Headsets Product Portfolio
6.15.5 Hion Recent Developments
6.16 Shenzhen Wantek Technology
6.16.1 Shenzhen Wantek Technology Comapny Information
6.16.2 Shenzhen Wantek Technology Business Overview
6.16.3 Shenzhen Wantek Technology Call Center Headsets Sales, Revenue and Gross Margin (2020-2025)
6.16.4 Shenzhen Wantek Technology Call Center Headsets Product Portfolio
6.16.5 Shenzhen Wantek Technology Recent Developments
7 North America by Country
7.1 North America Call Center Headsets Sales by Country
7.1.1 North America Call Center Headsets Sales Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
7.1.2 North America Call Center Headsets Sales by Country (2020-2025)
7.1.3 North America Call Center Headsets Sales Forecast by Country (2026-2031)
7.2 North America Call Center Headsets Market Size by Country
7.2.1 North America Call Center Headsets Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
7.2.2 North America Call Center Headsets Market Size by Country (2020-2025)
7.2.3 North America Call Center Headsets Market Size Forecast by Country (2026-2031)
8 Europe by Country
8.1 Europe Call Center Headsets Sales by Country
8.1.1 Europe Call Center Headsets Sales Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
8.1.2 Europe Call Center Headsets Sales by Country (2020-2025)
8.1.3 Europe Call Center Headsets Sales Forecast by Country (2026-2031)
8.2 Europe Call Center Headsets Market Size by Country
8.2.1 Europe Call Center Headsets Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
8.2.2 Europe Call Center Headsets Market Size by Country (2020-2025)
8.2.3 Europe Call Center Headsets Market Size Forecast by Country (2026-2031)
9 Asia-Pacific by Country
9.1 Asia-Pacific Call Center Headsets Sales by Country
9.1.1 Asia-Pacific Call Center Headsets Sales Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
9.1.2 Asia-Pacific Call Center Headsets Sales by Country (2020-2025)
9.1.3 Asia-Pacific Call Center Headsets Sales Forecast by Country (2026-2031)
9.2 Asia-Pacific Call Center Headsets Market Size by Country
9.2.1 Asia-Pacific Call Center Headsets Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
9.2.2 Asia-Pacific Call Center Headsets Market Size by Country (2020-2025)
9.2.3 Asia-Pacific Call Center Headsets Market Size Forecast by Country (2026-2031)
10 South America by Country
10.1 South America Call Center Headsets Sales by Country
10.1.1 South America Call Center Headsets Sales Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
10.1.2 South America Call Center Headsets Sales by Country (2020-2025)
10.1.3 South America Call Center Headsets Sales Forecast by Country (2026-2031)
10.2 South America Call Center Headsets Market Size by Country
10.2.1 South America Call Center Headsets Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
10.2.2 South America Call Center Headsets Market Size by Country (2020-2025)
10.2.3 South America Call Center Headsets Market Size Forecast by Country (2026-2031)
11 Middle East and Africa by Country
11.1 Middle East and Africa Call Center Headsets Sales by Country
11.1.1 Middle East and Africa Call Center Headsets Sales Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
11.1.2 Middle East and Africa Call Center Headsets Sales by Country (2020-2025)
11.1.3 Middle East and Africa Call Center Headsets Sales Forecast by Country (2026-2031)
11.2 Middle East and Africa Call Center Headsets Market Size by Country
11.2.1 Middle East and Africa Call Center Headsets Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
11.2.2 Middle East and Africa Call Center Headsets Market Size by Country (2020-2025)
11.2.3 Middle East and Africa Call Center Headsets Market Size Forecast by Country (2026-2031)
12 Value Chain and Sales Channels Analysis
12.1 Call Center Headsets Value Chain Analysis
12.1.1 Call Center Headsets Key Raw Materials
12.1.2 Key Raw Materials Price
12.1.3 Raw Materials Key Suppliers
12.1.4 Manufacturing Cost Structure
12.1.5 Call Center Headsets Production Mode & Process
12.2 Call Center Headsets Sales Channels Analysis
12.2.1 Direct Comparison with Distribution Share
12.2.2 Call Center Headsets Distributors
12.2.3 Call Center Headsets Customers
13 Concluding Insights
14 Appendix
14.1 Reasons for Doing This Study
14.2 Research Methodology
14.3 Research Process
14.4 Authors List of This Report
14.5 Data Source
14.5.1 Secondary Sources
14.5.2 Primary Sources
14.6 Disclaimer

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