Global BPO Business Analytics Market Size, Manufacturers, Opportunities and Forecast to 2030

Global BPO Business Analytics Market Size, Manufacturers, Opportunities and Forecast to 2030


Summary

BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.
The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
According to APO Research, The global BPO Business Analytics market was estimated at US$ million in 2023 and is projected to reach a revised size of US$ million by 2030, witnessing a CAGR of xx% during the forecast period 2024-2030.
North American market for BPO Business Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
Asia-Pacific market for BPO Business Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
Europe market for BPO Business Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The major global companies of BPO Business Analytics include Accenture, Cognizant, Genpact, IBM, TCS, Tech Mahindra, Capgemini, Wipro and EXL, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for BPO Business Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding BPO Business Analytics.
The BPO Business Analytics market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global BPO Business Analytics market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, gross margin by manufacturers for the period 2019-2024. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Accenture
Cognizant
Genpact
IBM
TCS
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Concentrix
Infosys
Mu Sigma
StarTe
95TELEWEB INFORMATION
CDG
CPI Data Services
Huatuo
Sunyard System Engineering
transcosmos inc.
BEYONDSOFT
BPO Business Analytics segment by Type

HR
procurement
Sales & Marketing
Logistics
Training
Product Engineering
F & A
Customer Care
BPO Business Analytics segment by Application

BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
BPO Business Analytics Segment by Region

North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
India
Australia
China Taiwan
Indonesia
Thailand
Malaysia
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Turkey
Saudi Arabia
UAE

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global BPO Business Analytics market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of BPO Business Analytics and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of BPO Business Analytics.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2019-2024, 2025-2030). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 5: Detailed analysis of BPO Business Analytics companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter 12: Concluding Insights of the report


1 Market Overview
1.1 Product Definition
1.2 Global Market Growth Prospects
1.3 Global BPO Business Analytics Market Size Overview by Region 2019 VS 2023 VS 2030
1.4 Global BPO Business Analytics Market Size by Region (2019-2030)
1.4.1 Global BPO Business Analytics Market Size by Region (2019-2024)
1.4.2 Global BPO Business Analytics Market Size by Region (2025-2030)
1.5 Key Regions BPO Business Analytics Market Size (2019-2030)
1.5.1 North America BPO Business Analytics Market Size Growth Rate (2019-2030)
1.5.2 Europe BPO Business Analytics Market Size Growth Rate (2019-2030)
1.5.3 Asia-Pacific BPO Business Analytics Market Size Growth Rate (2019-2030)
1.5.4 Latin America BPO Business Analytics Market Size Growth Rate (2019-2030)
1.5.5 Middle East & Africa BPO Business Analytics Market Size Growth Rate (2019-2030)
2 BPO Business Analytics Market by Type
2.1 Type Introduction
2.1.1 HR
2.1.2 procurement
2.1.3 Sales & Marketing
2.1.4 Logistics
2.1.5 Training
2.1.6 Product Engineering
2.1.7 F & A
2.1.8 Customer Care
2.2 Global BPO Business Analytics Market Size by Type
2.2.1 Global BPO Business Analytics Market Size Overview by Type (2019-2030)
2.2.2 Global BPO Business Analytics Historic Market Size Review by Type (2019-2024)
2.2.3 Global BPO Business Analytics Market Size Forecasted by Type (2025-2030)
2.3 Global BPO Business Analytics Market Size by Regions
2.3.1 North America BPO Business Analytics Market Size Breakdown by Type (2019-2024)
2.3.2 Europe BPO Business Analytics Market Size Breakdown by Type (2019-2024)
2.3.3 Asia-Pacific BPO Business Analytics Market Size Breakdown by Type (2019-2024)
2.3.4 Latin America BPO Business Analytics Market Size Breakdown by Type (2019-2024)
2.3.5 Middle East and Africa BPO Business Analytics Market Size Breakdown by Type (2019-2024)
3 BPO Business Analytics Market by Application
3.1 Type Introduction
3.1.1 BFSI
3.1.2 Manufacturing
3.1.3 Healthcare
3.1.4 Retail
3.1.5 Telecom
3.1.6 Others
3.2 Global BPO Business Analytics Market Size by Application
3.2.1 Global BPO Business Analytics Market Size Overview by Application (2019-2030)
3.2.2 Global BPO Business Analytics Historic Market Size Review by Application (2019-2024)
3.2.3 Global BPO Business Analytics Market Size Forecasted by Application (2025-2030)
3.3 Global BPO Business Analytics Market Size by Regions
3.3.1 North America BPO Business Analytics Market Size Breakdown by Application (2019-2024)
3.3.2 Europe BPO Business Analytics Market Size Breakdown by Application (2019-2024)
3.3.3 Asia-Pacific BPO Business Analytics Market Size Breakdown by Application (2019-2024)
3.3.4 Latin America BPO Business Analytics Market Size Breakdown by Application (2019-2024)
3.3.5 Middle East and Africa BPO Business Analytics Market Size Breakdown by Application (2019-2024)
4 Global Market Dynamics
4.1 BPO Business Analytics Industry Trends
4.2 BPO Business Analytics Industry Drivers
4.3 BPO Business Analytics Industry Opportunities and Challenges
4.4 BPO Business Analytics Industry Restraints
5 Competitive Insights by Company
5.1 Global Top Players by BPO Business Analytics Revenue (2019-2024)
5.2 Global BPO Business Analytics Industry Company Ranking, 2022 VS 2023 VS 2024
5.3 Global BPO Business Analytics Key Company Headquarters & Area Served
5.4 Global BPO Business Analytics Company, Product Type & Application
5.5 Global BPO Business Analytics Company Commercialization Time
5.6 Market Competitive Analysis
5.6.1 Global BPO Business Analytics Market CR5 and HHI
5.6.2 Global Top 5 and 10 BPO Business Analytics Players Market Share by Revenue in 2023
5.6.3 2023 BPO Business Analytics Tier 1, Tier 2, and Tier 3
6 Company Profiles
6.1 Accenture
6.1.1 Accenture Comapny Information
6.1.2 Accenture Business Overview
6.1.3 Accenture BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.1.4 Accenture BPO Business Analytics Product Portfolio
6.1.5 Accenture Recent Developments
6.2 Cognizant
6.2.1 Cognizant Comapny Information
6.2.2 Cognizant Business Overview
6.2.3 Cognizant BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.2.4 Cognizant BPO Business Analytics Product Portfolio
6.2.5 Cognizant Recent Developments
6.3 Genpact
6.3.1 Genpact Comapny Information
6.3.2 Genpact Business Overview
6.3.3 Genpact BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.3.4 Genpact BPO Business Analytics Product Portfolio
6.3.5 Genpact Recent Developments
6.4 IBM
6.4.1 IBM Comapny Information
6.4.2 IBM Business Overview
6.4.3 IBM BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.4.4 IBM BPO Business Analytics Product Portfolio
6.4.5 IBM Recent Developments
6.5 TCS
6.5.1 TCS Comapny Information
6.5.2 TCS Business Overview
6.5.3 TCS BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.5.4 TCS BPO Business Analytics Product Portfolio
6.5.5 TCS Recent Developments
6.6 Tech Mahindra
6.6.1 Tech Mahindra Comapny Information
6.6.2 Tech Mahindra Business Overview
6.6.3 Tech Mahindra BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.6.4 Tech Mahindra BPO Business Analytics Product Portfolio
6.6.5 Tech Mahindra Recent Developments
6.7 Capgemini
6.7.1 Capgemini Comapny Information
6.7.2 Capgemini Business Overview
6.7.3 Capgemini BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.7.4 Capgemini BPO Business Analytics Product Portfolio
6.7.5 Capgemini Recent Developments
6.8 Wipro
6.8.1 Wipro Comapny Information
6.8.2 Wipro Business Overview
6.8.3 Wipro BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.8.4 Wipro BPO Business Analytics Product Portfolio
6.8.5 Wipro Recent Developments
6.9 EXL
6.9.1 EXL Comapny Information
6.9.2 EXL Business Overview
6.9.3 EXL BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.9.4 EXL BPO Business Analytics Product Portfolio
6.9.5 EXL Recent Developments
6.10 NTT DATA(Dell)
6.10.1 NTT DATA(Dell) Comapny Information
6.10.2 NTT DATA(Dell) Business Overview
6.10.3 NTT DATA(Dell) BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.10.4 NTT DATA(Dell) BPO Business Analytics Product Portfolio
6.10.5 NTT DATA(Dell) Recent Developments
6.11 WNS Global
6.11.1 WNS Global Comapny Information
6.11.2 WNS Global Business Overview
6.11.3 WNS Global BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.11.4 WNS Global BPO Business Analytics Product Portfolio
6.11.5 WNS Global Recent Developments
6.12 Concentrix
6.12.1 Concentrix Comapny Information
6.12.2 Concentrix Business Overview
6.12.3 Concentrix BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.12.4 Concentrix BPO Business Analytics Product Portfolio
6.12.5 Concentrix Recent Developments
6.13 Infosys
6.13.1 Infosys Comapny Information
6.13.2 Infosys Business Overview
6.13.3 Infosys BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.13.4 Infosys BPO Business Analytics Product Portfolio
6.13.5 Infosys Recent Developments
6.14 Mu Sigma
6.14.1 Mu Sigma Comapny Information
6.14.2 Mu Sigma Business Overview
6.14.3 Mu Sigma BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.14.4 Mu Sigma BPO Business Analytics Product Portfolio
6.14.5 Mu Sigma Recent Developments
6.15 StarTe
6.15.1 StarTe Comapny Information
6.15.2 StarTe Business Overview
6.15.3 StarTe BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.15.4 StarTe BPO Business Analytics Product Portfolio
6.15.5 StarTe Recent Developments
6.16 95TELEWEB INFORMATION
6.16.1 95TELEWEB INFORMATION Comapny Information
6.16.2 95TELEWEB INFORMATION Business Overview
6.16.3 95TELEWEB INFORMATION BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.16.4 95TELEWEB INFORMATION BPO Business Analytics Product Portfolio
6.16.5 95TELEWEB INFORMATION Recent Developments
6.17 CDG
6.17.1 CDG Comapny Information
6.17.2 CDG Business Overview
6.17.3 CDG BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.17.4 CDG BPO Business Analytics Product Portfolio
6.17.5 CDG Recent Developments
6.18 CPI Data Services
6.18.1 CPI Data Services Comapny Information
6.18.2 CPI Data Services Business Overview
6.18.3 CPI Data Services BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.18.4 CPI Data Services BPO Business Analytics Product Portfolio
6.18.5 CPI Data Services Recent Developments
6.19 Huatuo
6.19.1 Huatuo Comapny Information
6.19.2 Huatuo Business Overview
6.19.3 Huatuo BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.19.4 Huatuo BPO Business Analytics Product Portfolio
6.19.5 Huatuo Recent Developments
6.20 Sunyard System Engineering
6.20.1 Sunyard System Engineering Comapny Information
6.20.2 Sunyard System Engineering Business Overview
6.20.3 Sunyard System Engineering BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.20.4 Sunyard System Engineering BPO Business Analytics Product Portfolio
6.20.5 Sunyard System Engineering Recent Developments
6.21 transcosmos inc.
6.21.1 transcosmos inc. Comapny Information
6.21.2 transcosmos inc. Business Overview
6.21.3 transcosmos inc. BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.21.4 transcosmos inc. BPO Business Analytics Product Portfolio
6.21.5 transcosmos inc. Recent Developments
6.22 BEYONDSOFT
6.22.1 BEYONDSOFT Comapny Information
6.22.2 BEYONDSOFT Business Overview
6.22.3 BEYONDSOFT BPO Business Analytics Revenue, Global Share and Gross Margin (2019-2024)
6.22.4 BEYONDSOFT BPO Business Analytics Product Portfolio
6.22.5 BEYONDSOFT Recent Developments
7 North America
7.1 North America BPO Business Analytics Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
7.2 North America BPO Business Analytics Market Size by Country (2019-2024)
7.3 North America BPO Business Analytics Market Size Forecast by Country (2025-2030)
8 Europe
8.1 Europe BPO Business Analytics Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
8.2 Europe BPO Business Analytics Market Size by Country (2019-2024)
8.3 Europe BPO Business Analytics Market Size Forecast by Country (2025-2030)
9 Asia-Pacific
9.1 Asia-Pacific BPO Business Analytics Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
9.2 Asia-Pacific BPO Business Analytics Market Size by Country (2019-2024)
9.3 Asia-Pacific BPO Business Analytics Market Size Forecast by Country (2025-2030)
10 Latin America
10.1 Latin America BPO Business Analytics Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
10.2 Latin America BPO Business Analytics Market Size by Country (2019-2024)
10.3 Latin America BPO Business Analytics Market Size Forecast by Country (2025-2030)
11 Middle East & Africa
11.1 Middle East & Africa BPO Business Analytics Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
11.2 Middle East & Africa BPO Business Analytics Market Size by Country (2019-2024)
11.3 Middle East & Africa BPO Business Analytics Market Size Forecast by Country (2025-2030)
12 Concluding Insights
13 Appendix
13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources

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