Global BPM-Platform-Based Case Management Softwares Industry Growth and Trends Forecast to 2031

Summary

BPM-platform-based case management softwares are configurable apps meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities out of the box. Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.

According to APO Research, The global BPM-Platform-Based Case Management Softwares market was estimated at US$ million in 2025 and is projected to reach a revised size of US$ million by 2031, witnessing a CAGR of xx% during the forecast period 2026-2031.

North American market for BPM-Platform-Based Case Management Softwares is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Asia-Pacific market for BPM-Platform-Based Case Management Softwares is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

Europe market for BPM-Platform-Based Case Management Softwares is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2026 through 2031.

The major global companies of BPM-Platform-Based Case Management Softwares include Pegasystems, Hyland, Appian, IBM, Newgen Software, Eccentex, Kofax, Bizagi and PMG.net, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for BPM-Platform-Based Case Management Softwares, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding BPM-Platform-Based Case Management Softwares.

The BPM-Platform-Based Case Management Softwares market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global BPM-Platform-Based Case Management Softwares market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, gross margin by manufacturers for the period 2020-2025. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses.

BPM-Platform-Based Case Management Softwares Segment by Company

Pegasystems
Hyland
Appian
IBM
Newgen Software
Eccentex
Kofax
Bizagi
PMG.net
AgilePoint
Isis Papyrus
Tyler (MicroPact)
OpenText

BPM-Platform-Based Case Management Softwares Segment by Type

Cloud Based
On-Premise

BPM-Platform-Based Case Management Softwares Segment by Application

Large Enterprises
Medium Enterprises
Small Enterprises

BPM-Platform-Based Case Management Softwares Segment by Region

North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global BPM-Platform-Based Case Management Softwares market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of BPM-Platform-Based Case Management Softwares and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of BPM-Platform-Based Case Management Softwares.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2020-2025, 2026-2031). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 5: Detailed analysis of BPM-Platform-Based Case Management Softwares companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, South America, Middle East & Africa, revenue by country.
Chapter 12: Concluding Insights of the report

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Market Overview

1.1 Product Definition
1.2 Global Market Growth Prospects
1.3 Global BPM-Platform-Based Case Management Softwares Market Size Overview by Region 2020 VS 2024 VS 2031
1.4 Global BPM-Platform-Based Case Management Softwares Market Size by Region (2020-2031)
1.4.1 Global BPM-Platform-Based Case Management Softwares Market Size by Region (2020-2025)
1.4.2 Global BPM-Platform-Based Case Management Softwares Market Size by Region (2026-2031)
1.5 Key Regions BPM-Platform-Based Case Management Softwares Market Size (2020-2031)
1.5.1 North America BPM-Platform-Based Case Management Softwares Market Size Growth Rate (2020-2031)
1.5.2 Europe BPM-Platform-Based Case Management Softwares Market Size Growth Rate (2020-2031)
1.5.3 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size Growth Rate (2020-2031)
1.5.4 South America BPM-Platform-Based Case Management Softwares Market Size Growth Rate (2020-2031)
1.5.5 Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size Growth Rate (2020-2031)
2 BPM-Platform-Based Case Management Softwares Market by Type

2.1 Type Introduction
2.1.1 Cloud Based
2.1.2 On-Premise
2.2 Global BPM-Platform-Based Case Management Softwares Market Size by Type
2.2.1 Global BPM-Platform-Based Case Management Softwares Market Size Overview by Type (2020-2031)
2.2.2 Global BPM-Platform-Based Case Management Softwares Historic Market Size Review by Type (2020-2025)
2.2.3 Global BPM-Platform-Based Case Management Softwares Market Size Forecasted by Type (2026-2031)
2.3 Global BPM-Platform-Based Case Management Softwares Market Size by Regions
2.3.1 North America BPM-Platform-Based Case Management Softwares Market Size Breakdown by Type (2020-2025)
2.3.2 Europe BPM-Platform-Based Case Management Softwares Market Size Breakdown by Type (2020-2025)
2.3.3 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size Breakdown by Type (2020-2025)
2.3.4 South America BPM-Platform-Based Case Management Softwares Market Size Breakdown by Type (2020-2025)
2.3.5 Middle East and Africa BPM-Platform-Based Case Management Softwares Market Size Breakdown by Type (2020-2025)
3 BPM-Platform-Based Case Management Softwares Market by Application

3.1 Type Introduction
3.1.1 Large Enterprises
3.1.2 Medium Enterprises
3.1.3 Small Enterprises
3.2 Global BPM-Platform-Based Case Management Softwares Market Size by Application
3.2.1 Global BPM-Platform-Based Case Management Softwares Market Size Overview by Application (2020-2031)
3.2.2 Global BPM-Platform-Based Case Management Softwares Historic Market Size Review by Application (2020-2025)
3.2.3 Global BPM-Platform-Based Case Management Softwares Market Size Forecasted by Application (2026-2031)
3.3 Global BPM-Platform-Based Case Management Softwares Market Size by Regions
3.3.1 North America BPM-Platform-Based Case Management Softwares Market Size Breakdown by Application (2020-2025)
3.3.2 Europe BPM-Platform-Based Case Management Softwares Market Size Breakdown by Application (2020-2025)
3.3.3 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size Breakdown by Application (2020-2025)
3.3.4 South America BPM-Platform-Based Case Management Softwares Market Size Breakdown by Application (2020-2025)
3.3.5 Middle East and Africa BPM-Platform-Based Case Management Softwares Market Size Breakdown by Application (2020-2025)
4 Global Market Dynamics

4.1 BPM-Platform-Based Case Management Softwares Industry Trends
4.2 BPM-Platform-Based Case Management Softwares Industry Drivers
4.3 BPM-Platform-Based Case Management Softwares Industry Opportunities and Challenges
4.4 BPM-Platform-Based Case Management Softwares Industry Restraints
5 Competitive Insights by Company

5.1 Global Top Players by BPM-Platform-Based Case Management Softwares Revenue (2020-2025)
5.2 Global BPM-Platform-Based Case Management Softwares Industry Company Ranking, 2023 VS 2024 VS 2025
5.3 Global BPM-Platform-Based Case Management Softwares Key Company Headquarters & Area Served
5.4 Global BPM-Platform-Based Case Management Softwares Company, Product Type & Application
5.5 Global BPM-Platform-Based Case Management Softwares Company Commercialization Time
5.6 Market Competitive Analysis
5.6.1 Global BPM-Platform-Based Case Management Softwares Market CR5 and HHI
5.6.2 Global Top 5 and 10 BPM-Platform-Based Case Management Softwares Players Market Share by Revenue in 2024
5.6.3 2024 BPM-Platform-Based Case Management Softwares Tier 1, Tier 2, and Tier 3
6 Company Profiles

6.1 Pegasystems
6.1.1 Pegasystems Comapny Information
6.1.2 Pegasystems Business Overview
6.1.3 Pegasystems BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.1.4 Pegasystems BPM-Platform-Based Case Management Softwares Product Portfolio
6.1.5 Pegasystems Recent Developments
6.2 Hyland
6.2.1 Hyland Comapny Information
6.2.2 Hyland Business Overview
6.2.3 Hyland BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.2.4 Hyland BPM-Platform-Based Case Management Softwares Product Portfolio
6.2.5 Hyland Recent Developments
6.3 Appian
6.3.1 Appian Comapny Information
6.3.2 Appian Business Overview
6.3.3 Appian BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.3.4 Appian BPM-Platform-Based Case Management Softwares Product Portfolio
6.3.5 Appian Recent Developments
6.4 IBM
6.4.1 IBM Comapny Information
6.4.2 IBM Business Overview
6.4.3 IBM BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.4.4 IBM BPM-Platform-Based Case Management Softwares Product Portfolio
6.4.5 IBM Recent Developments
6.5 Newgen Software
6.5.1 Newgen Software Comapny Information
6.5.2 Newgen Software Business Overview
6.5.3 Newgen Software BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.5.4 Newgen Software BPM-Platform-Based Case Management Softwares Product Portfolio
6.5.5 Newgen Software Recent Developments
6.6 Eccentex
6.6.1 Eccentex Comapny Information
6.6.2 Eccentex Business Overview
6.6.3 Eccentex BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.6.4 Eccentex BPM-Platform-Based Case Management Softwares Product Portfolio
6.6.5 Eccentex Recent Developments
6.7 Kofax
6.7.1 Kofax Comapny Information
6.7.2 Kofax Business Overview
6.7.3 Kofax BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.7.4 Kofax BPM-Platform-Based Case Management Softwares Product Portfolio
6.7.5 Kofax Recent Developments
6.8 Bizagi
6.8.1 Bizagi Comapny Information
6.8.2 Bizagi Business Overview
6.8.3 Bizagi BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.8.4 Bizagi BPM-Platform-Based Case Management Softwares Product Portfolio
6.8.5 Bizagi Recent Developments
6.9 PMG.net
6.9.1 PMG.net Comapny Information
6.9.2 PMG.net Business Overview
6.9.3 PMG.net BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.9.4 PMG.net BPM-Platform-Based Case Management Softwares Product Portfolio
6.9.5 PMG.net Recent Developments
6.10 AgilePoint
6.10.1 AgilePoint Comapny Information
6.10.2 AgilePoint Business Overview
6.10.3 AgilePoint BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.10.4 AgilePoint BPM-Platform-Based Case Management Softwares Product Portfolio
6.10.5 AgilePoint Recent Developments
6.11 Isis Papyrus
6.11.1 Isis Papyrus Comapny Information
6.11.2 Isis Papyrus Business Overview
6.11.3 Isis Papyrus BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.11.4 Isis Papyrus BPM-Platform-Based Case Management Softwares Product Portfolio
6.11.5 Isis Papyrus Recent Developments
6.12 Tyler (MicroPact)
6.12.1 Tyler (MicroPact) Comapny Information
6.12.2 Tyler (MicroPact) Business Overview
6.12.3 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.12.4 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Product Portfolio
6.12.5 Tyler (MicroPact) Recent Developments
6.13 OpenText
6.13.1 OpenText Comapny Information
6.13.2 OpenText Business Overview
6.13.3 OpenText BPM-Platform-Based Case Management Softwares Revenue, Global Share and Gross Margin (2020-2025)
6.13.4 OpenText BPM-Platform-Based Case Management Softwares Product Portfolio
6.13.5 OpenText Recent Developments
7 North America

7.1 North America BPM-Platform-Based Case Management Softwares Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
7.2 North America BPM-Platform-Based Case Management Softwares Market Size by Country (2020-2025)
7.3 North America BPM-Platform-Based Case Management Softwares Market Size Forecast by Country (2026-2031)
8 Europe

8.1 Europe BPM-Platform-Based Case Management Softwares Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
8.2 Europe BPM-Platform-Based Case Management Softwares Market Size by Country (2020-2025)
8.3 Europe BPM-Platform-Based Case Management Softwares Market Size Forecast by Country (2026-2031)
9 Asia-Pacific

9.1 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
9.2 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size by Country (2020-2025)
9.3 Asia-Pacific BPM-Platform-Based Case Management Softwares Market Size Forecast by Country (2026-2031)
10 South America

10.1 South America BPM-Platform-Based Case Management Softwares Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
10.2 South America BPM-Platform-Based Case Management Softwares Market Size by Country (2020-2025)
10.3 South America BPM-Platform-Based Case Management Softwares Market Size Forecast by Country (2026-2031)
11 Middle East & Africa

11.1 Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size Growth Rate (CAGR) by Country: 2020 VS 2024 VS 2031
11.2 Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Country (2020-2025)
11.3 Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size Forecast by Country (2026-2031)
12 Concluding Insights
13 Appendix

13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings