Field Service Management (FSM) Solution Industry Research Report 2025

Summary


Field Service Management Solution, sometimes called field service staff management, is a type of software or solution that used to staff, schedule and manage field force. It can help companies manage and optimize the business activities performed by field-based workers.

According to APO Research, The global Field Service Management (FSM) Solution market was valued at US$ million in 2024 and is anticipated to reach US$ million by 2031, witnessing a CAGR of xx% during the forecast period 2025-2031.

North American market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Europe market for Field Service Management (FSM) Solution is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Field Service Management (FSM) Solution include Comarch, SAP, IFS, Salesforce.com, ServiceMax, Housecall Pro, Skedulo, FieldEdge and Trimble, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Field Service Management (FSM) Solution, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Management (FSM) Solution.
The Field Service Management (FSM) Solution market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Field Service Management (FSM) Solution market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, price, and sales by manufacturers for the period 2020-2025. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses.

Field Service Management (FSM) Solution Segment by Company

Comarch
SAP
IFS
Salesforce.com
ServiceMax
Housecall Pro
Skedulo
FieldEdge
Trimble
Microsoft
ServiceTitan
FieldEZ Technologies
Synchroteam
MHelpDesk
Accruent
ServicePower
Oracle
Verizon Connect
Jobber
SimPRO
Field Service Management (FSM) Solution Segment by Type

Cloud Based
Web Based
Field Service Management (FSM) Solution Segment by Application

SMEs
Large Enterprises
Field Service Management (FSM) Solution Segment by Application

SMEs
Large Enterprises
Field Service Management (FSM) Solution Segment by Region

North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Spain
Russia
Netherlands
Nordic Countries
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Saudi Arabia
Israel
United Arab Emirates
Turkey
Iran
Egypt

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Field Service Management (FSM) Solution market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Field Service Management (FSM) Solution and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Field Service Management (FSM) Solution.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Field Service Management (FSM) Solution companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, South America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Preface
1.1 Scope of Report
1.2 Reasons for Doing This Study
1.3 Research Methodology
1.4 Research Process
1.5 Data Source
1.5.1 Secondary Sources
1.5.2 Primary Sources
2 Market Overview
2.1 Product Definition
2.2 Field Service Management (FSM) Solution by Type
2.2.1 Market Value Comparison by Type (2020 VS 2024 VS 2031)
2.2.2 Cloud Based
2.2.3 Web Based
2.3 Field Service Management (FSM) Solution by Application
2.3.1 Market Value Comparison by Application (2020 VS 2024 VS 2031)
2.3.2 SMEs
2.3.3 Large Enterprises
2.4 Assumptions and Limitations
3 Field Service Management (FSM) Solution Breakdown Data by Type
3.1 Global Field Service Management (FSM) Solution Historic Market Size by Type (2020-2025)
3.2 Global Field Service Management (FSM) Solution Forecasted Market Size by Type (2026-2031)
4 Field Service Management (FSM) Solution Breakdown Data by Application
4.1 Global Field Service Management (FSM) Solution Historic Market Size by Application (2020-2025)
4.2 Global Field Service Management (FSM) Solution Forecasted Market Size by Application (2026-2031)
5 Global Growth Trends
5.1 Global Field Service Management (FSM) Solution Market Perspective (2020-2031)
5.2 Global Field Service Management (FSM) Solution Growth Trends by Region
5.2.1 Global Field Service Management (FSM) Solution Market Size by Region: 2020 VS 2024 VS 2031
5.2.2 Field Service Management (FSM) Solution Historic Market Size by Region (2020-2025)
5.2.3 Field Service Management (FSM) Solution Forecasted Market Size by Region (2026-2031)
5.3 Field Service Management (FSM) Solution Market Dynamics
5.3.1 Field Service Management (FSM) Solution Industry Trends
5.3.2 Field Service Management (FSM) Solution Market Drivers
5.3.3 Field Service Management (FSM) Solution Market Challenges
5.3.4 Field Service Management (FSM) Solution Market Restraints
6 Market Competitive Landscape by Players
6.1 Global Top Field Service Management (FSM) Solution Players by Revenue
6.1.1 Global Top Field Service Management (FSM) Solution Players by Revenue (2020-2025)
6.1.2 Global Field Service Management (FSM) Solution Revenue Market Share by Players (2020-2025)
6.2 Global Field Service Management (FSM) Solution Industry Players Ranking, 2023 VS 2024 VS 2025
6.3 Global Key Players of Field Service Management (FSM) Solution Head Office and Area Served
6.4 Global Field Service Management (FSM) Solution Players, Product Type & Application
6.5 Global Field Service Management (FSM) Solution Manufacturers Established Date
6.6 Global Field Service Management (FSM) Solution Market CR5 and HHI
6.7 Global Players Mergers & Acquisition
7 North America
7.1 North America Field Service Management (FSM) Solution Market Size (2020-2031)
7.2 North America Field Service Management (FSM) Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 North America Field Service Management (FSM) Solution Market Size by Country (2020-2025)
7.4 North America Field Service Management (FSM) Solution Market Size by Country (2026-2031)
7.5 United States
7.5 United States
7.6 Canada
7.7 Mexico
8 Europe
8.1 Europe Field Service Management (FSM) Solution Market Size (2020-2031)
8.2 Europe Field Service Management (FSM) Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
8.3 Europe Field Service Management (FSM) Solution Market Size by Country (2020-2025)
8.4 Europe Field Service Management (FSM) Solution Market Size by Country (2026-2031)
8.5 Germany
8.6 France
8.7 U.K.
8.8 Italy
8.9 Spain
8.10 Russia
8.11 Netherlands
8.12 Nordic Countries
9 Asia-Pacific
9.1 Asia-Pacific Field Service Management (FSM) Solution Market Size (2020-2031)
9.2 Asia-Pacific Field Service Management (FSM) Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Asia-Pacific Field Service Management (FSM) Solution Market Size by Country (2020-2025)
9.4 Asia-Pacific Field Service Management (FSM) Solution Market Size by Country (2026-2031)
9.5 China
9.6 Japan
9.7 South Korea
9.8 India
9.9 Australia
9.10 China Taiwan
9.11 Southeast Asia
10 South America
10.1 South America Field Service Management (FSM) Solution Market Size (2020-2031)
10.2 South America Field Service Management (FSM) Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 South America Field Service Management (FSM) Solution Market Size by Country (2020-2025)
10.4 South America Field Service Management (FSM) Solution Market Size by Country (2026-2031)
10.5 Brazil
10.6 Argentina
10.7 Chile
10.8 Colombia
10.9 Peru
11 Middle East & Africa
11.1 Middle East & Africa Field Service Management (FSM) Solution Market Size (2020-2031)
11.2 Middle East & Africa Field Service Management (FSM) Solution Market Growth Rate by Country: 2020 VS 2024 VS 2031
11.3 Middle East & Africa Field Service Management (FSM) Solution Market Size by Country (2020-2025)
11.4 Middle East & Africa Field Service Management (FSM) Solution Market Size by Country (2026-2031)
11.5 Saudi Arabia
11.6 Israel
11.7 United Arab Emirates
11.8 Turkey
11.9 Iran
11.10 Egypt
12 Players Profiled
12.1 Comarch
12.1.1 Comarch Company Information
12.1.2 Comarch Business Overview
12.1.3 Comarch Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.1.4 Comarch Field Service Management (FSM) Solution Product Portfolio
12.1.5 Comarch Recent Developments
12.2 SAP
12.2.1 SAP Company Information
12.2.2 SAP Business Overview
12.2.3 SAP Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.2.4 SAP Field Service Management (FSM) Solution Product Portfolio
12.2.5 SAP Recent Developments
12.3 IFS
12.3.1 IFS Company Information
12.3.2 IFS Business Overview
12.3.3 IFS Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.3.4 IFS Field Service Management (FSM) Solution Product Portfolio
12.3.5 IFS Recent Developments
12.4 Salesforce.com
12.4.1 Salesforce.com Company Information
12.4.2 Salesforce.com Business Overview
12.4.3 Salesforce.com Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.4.4 Salesforce.com Field Service Management (FSM) Solution Product Portfolio
12.4.5 Salesforce.com Recent Developments
12.5 ServiceMax
12.5.1 ServiceMax Company Information
12.5.2 ServiceMax Business Overview
12.5.3 ServiceMax Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.5.4 ServiceMax Field Service Management (FSM) Solution Product Portfolio
12.5.5 ServiceMax Recent Developments
12.6 Housecall Pro
12.6.1 Housecall Pro Company Information
12.6.2 Housecall Pro Business Overview
12.6.3 Housecall Pro Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.6.4 Housecall Pro Field Service Management (FSM) Solution Product Portfolio
12.6.5 Housecall Pro Recent Developments
12.7 Skedulo
12.7.1 Skedulo Company Information
12.7.2 Skedulo Business Overview
12.7.3 Skedulo Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.7.4 Skedulo Field Service Management (FSM) Solution Product Portfolio
12.7.5 Skedulo Recent Developments
12.8 FieldEdge
12.8.1 FieldEdge Company Information
12.8.2 FieldEdge Business Overview
12.8.3 FieldEdge Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.8.4 FieldEdge Field Service Management (FSM) Solution Product Portfolio
12.8.5 FieldEdge Recent Developments
12.9 Trimble
12.9.1 Trimble Company Information
12.9.2 Trimble Business Overview
12.9.3 Trimble Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.9.4 Trimble Field Service Management (FSM) Solution Product Portfolio
12.9.5 Trimble Recent Developments
12.10 Microsoft
12.10.1 Microsoft Company Information
12.10.2 Microsoft Business Overview
12.10.3 Microsoft Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.10.4 Microsoft Field Service Management (FSM) Solution Product Portfolio
12.10.5 Microsoft Recent Developments
12.11 ServiceTitan
12.11.1 ServiceTitan Company Information
12.11.2 ServiceTitan Business Overview
12.11.3 ServiceTitan Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.11.4 ServiceTitan Field Service Management (FSM) Solution Product Portfolio
12.11.5 ServiceTitan Recent Developments
12.12 FieldEZ Technologies
12.12.1 FieldEZ Technologies Company Information
12.12.2 FieldEZ Technologies Business Overview
12.12.3 FieldEZ Technologies Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.12.4 FieldEZ Technologies Field Service Management (FSM) Solution Product Portfolio
12.12.5 FieldEZ Technologies Recent Developments
12.13 Synchroteam
12.13.1 Synchroteam Company Information
12.13.2 Synchroteam Business Overview
12.13.3 Synchroteam Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.13.4 Synchroteam Field Service Management (FSM) Solution Product Portfolio
12.13.5 Synchroteam Recent Developments
12.14 MHelpDesk
12.14.1 MHelpDesk Company Information
12.14.2 MHelpDesk Business Overview
12.14.3 MHelpDesk Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.14.4 MHelpDesk Field Service Management (FSM) Solution Product Portfolio
12.14.5 MHelpDesk Recent Developments
12.15 Accruent
12.15.1 Accruent Company Information
12.15.2 Accruent Business Overview
12.15.3 Accruent Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.15.4 Accruent Field Service Management (FSM) Solution Product Portfolio
12.15.5 Accruent Recent Developments
12.16 ServicePower
12.16.1 ServicePower Company Information
12.16.2 ServicePower Business Overview
12.16.3 ServicePower Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.16.4 ServicePower Field Service Management (FSM) Solution Product Portfolio
12.16.5 ServicePower Recent Developments
12.17 Oracle
12.17.1 Oracle Company Information
12.17.2 Oracle Business Overview
12.17.3 Oracle Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.17.4 Oracle Field Service Management (FSM) Solution Product Portfolio
12.17.5 Oracle Recent Developments
12.18 Verizon Connect
12.18.1 Verizon Connect Company Information
12.18.2 Verizon Connect Business Overview
12.18.3 Verizon Connect Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.18.4 Verizon Connect Field Service Management (FSM) Solution Product Portfolio
12.18.5 Verizon Connect Recent Developments
12.19 Jobber
12.19.1 Jobber Company Information
12.19.2 Jobber Business Overview
12.19.3 Jobber Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.19.4 Jobber Field Service Management (FSM) Solution Product Portfolio
12.19.5 Jobber Recent Developments
12.20 SimPRO
12.20.1 SimPRO Company Information
12.20.2 SimPRO Business Overview
12.20.3 SimPRO Revenue in Field Service Management (FSM) Solution Business (2020-2025)
12.20.4 SimPRO Field Service Management (FSM) Solution Product Portfolio
12.20.5 SimPRO Recent Developments
13 Report Conclusion
14 Disclaimer

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