Customer Care BPO Industry Research Report 2024

Customer Care BPO Industry Research Report 2024


Customer Care BPO is a subset of outsourcing that involves the contracting of the operations and responsibilities of Customer Care business process to a third-party service provider.
The Customer Care BPO market covers Onshore Outsourcing, Offshore Outsourcing, etc. The typical players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, TeleTech Holdings, Serco, Acticall (Sitel), etc.

Highlights

The global Customer Care BPO market is projected to reach US$ million by 2030 from an estimated US$ million in 2024, at a CAGR of % during 2025 and 2030.
Global customer care BPO main players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, etc., totally accounting for about 20% of the market. Europe is the largest market, with a share over 30%. As for the types of products, it can be divided into onshore outsourcing and offshore outsourcing. The most common product is onshore outsourcing, with a share over 63%. In terms of applications, it is widely used in telecom and IT, BFSI, Healthcare and Life Sciences, Government and Public, Retail and Consumer Goods and Others. Telecom and IT is the largest application, holding a share over 40%.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Customer Care BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Care BPO.
The Customer Care BPO market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Care BPO market comprehensively. Regional market sizes, concerning products by types, by application, and by players, are also provided. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Care BPO companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue by companies for the period 2019-2024. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Teleperformance SA
Convergys
Arvato
Sykes Enterprises
Atento
TeleTech Holdings
Serco
Acticall (Sitel)
Alorica
Webhelp
Amdocs
Transcom
Comdata
West Corporation
Infosys BPM
StarTek Inc

Product Type Insights

Global markets are presented by Customer Care BPO type, along with growth forecasts through 2030. Estimates on revenue are based on the price in the supply chain at which the Customer Care BPO are procured by the companies.
This report has studied every segment and provided the market size using historical data. They have also talked about the growth opportunities that the segment may pose in the future. This study bestows revenue data by type, and during the historical period (2019-2024) and forecast period (2025-2030).
Customer Care BPO segment by Type

Onshore Outsourcing
Offshore Outsourcing

Application Insights

This report has provided the market size (revenue data) by application, during the historical period (2019-2024) and forecast period (2025-2030).
This report also outlines the market trends of each segment and consumer behaviors impacting the Customer Care BPO market and what implications these may have on the industry's future. This report can help to understand the relevant market and consumer trends that are driving the Customer Care BPO market.
Customer Care BPO Segment by Application
Telecom and IT
BFSI Outsouring
Healthcare and Life Sciences
Government and Public
Retail and Consumer Goods
Others

Regional Outlook

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the revenue data of each region and country for the period 2019-2030.

The market has been segmented into various major geographies, including North America, Europe, Asia-Pacific, South America, Middle East & Africa. Detailed analysis of major countries such as the USA, Germany, the U.K., Italy, France, China, Japan, South Korea, Southeast Asia, and India will be covered within the regional segment. For market estimates, data are going to be provided for 2023 because of the base year, with estimates for 2024 and forecast revenue for 2030.

North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
COVID-19 and Russia-Ukraine War Influence Analysis
The readers in the section will understand how the Customer Care BPO market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Reasons to Buy This Report

This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Customer Care BPO market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
This report will help stakeholders to understand the global industry status and trends of Customer Care BPO and provides them with information on key market drivers, restraints, challenges, and opportunities.
This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
This report stays updated with novel technology integration, features, and the latest developments in the market
This report helps stakeholders to understand the COVID-19 and Russia-Ukraine War Influence on the Customer Care BPO industry.
This report helps stakeholders to gain insights into which regions to target globally
This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Customer Care BPO.
This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Core Chapters

Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Customer Care BPO companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.


1 Preface
1.1 Scope of Report
1.2 Reasons for Doing This Study
1.3 Research Methodology
1.4 Research Process
1.5 Data Source
1.5.1 Secondary Sources
1.5.2 Primary Sources
2 Market Overview
2.1 Product Definition
2.2 Customer Care BPO by Type
2.2.1 Market Value Comparison by Type (2019 VS 2023 VS 2030)
1.2.2 Onshore Outsourcing
1.2.3 Offshore Outsourcing
2.3 Customer Care BPO by Application
2.3.1 Market Value Comparison by Application (2019 VS 2023 VS 2030)
2.3.2 Telecom and IT
2.3.3 BFSI Outsouring
2.3.4 Healthcare and Life Sciences
2.3.5 Government and Public
2.3.6 Retail and Consumer Goods
2.3.7 Others
2.4 Assumptions and Limitations
3 Customer Care BPO Breakdown Data by Type
3.1 Global Customer Care BPO Historic Market Size by Type (2019-2024)
3.2 Global Customer Care BPO Forecasted Market Size by Type (2025-2030)
4 Customer Care BPO Breakdown Data by Application
4.1 Global Customer Care BPO Historic Market Size by Application (2019-2024)
4.2 Global Customer Care BPO Forecasted Market Size by Application (2019-2024)
5 Global Growth Trends
5.1 Global Customer Care BPO Market Perspective (2019-2030)
5.2 Global Customer Care BPO Growth Trends by Region
5.2.1 Global Customer Care BPO Market Size by Region: 2019 VS 2023 VS 2030
5.2.2 Customer Care BPO Historic Market Size by Region (2019-2024)
5.2.3 Customer Care BPO Forecasted Market Size by Region (2025-2030)
5.3 Customer Care BPO Market Dynamics
5.3.1 Customer Care BPO Industry Trends
5.3.2 Customer Care BPO Market Drivers
5.3.3 Customer Care BPO Market Challenges
5.3.4 Customer Care BPO Market Restraints
6 Market Competitive Landscape by Players
6.1 Global Top Customer Care BPO Players by Revenue
6.1.1 Global Top Customer Care BPO Players by Revenue (2019-2024)
6.1.2 Global Customer Care BPO Revenue Market Share by Players (2019-2024)
6.2 Global Customer Care BPO Industry Players Ranking, 2022 VS 2023 VS 2024
6.3 Global Key Players of Customer Care BPO Head office and Area Served
6.4 Global Customer Care BPO Players, Product Type & Application
6.5 Global Customer Care BPO Players, Date of Enter into This Industry
6.6 Global Customer Care BPO Market CR5 and HHI
6.7 Global Players Mergers & Acquisition
7 North America
7.1 North America Customer Care BPO Market Size (2019-2030)
7.2 North America Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 North America Customer Care BPO Market Size by Country (2019-2024)
7.4 North America Customer Care BPO Market Size by Country (2025-2030)
7.5 United States
7.6 Canada
8 Europe
8.1 Europe Customer Care BPO Market Size (2019-2030)
8.2 Europe Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Europe Customer Care BPO Market Size by Country (2019-2024)
8.4 Europe Customer Care BPO Market Size by Country (2025-2030)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
9 Asia-Pacific
9.1 Asia-Pacific Customer Care BPO Market Size (2019-2030)
9.2 Asia-Pacific Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Asia-Pacific Customer Care BPO Market Size by Country (2019-2024)
9.4 Asia-Pacific Customer Care BPO Market Size by Country (2025-2030)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
10 Latin America
10.1 Latin America Customer Care BPO Market Size (2019-2030)
10.2 Latin America Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Latin America Customer Care BPO Market Size by Country (2019-2024)
10.4 Latin America Customer Care BPO Market Size by Country (2025-2030)
9.4 Mexico
9.5 Brazil
11 Middle East & Africa
11.1 Middle East & Africa Customer Care BPO Market Size (2019-2030)
11.2 Middle East & Africa Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
11.3 Middle East & Africa Customer Care BPO Market Size by Country (2019-2024)
11.4 Middle East & Africa Customer Care BPO Market Size by Country (2025-2030)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
12 Players Profiled
11.1 Teleperformance SA
11.1.1 Teleperformance SA Company Detail
11.1.2 Teleperformance SA Business Overview
11.1.3 Teleperformance SA Customer Care BPO Introduction
11.1.4 Teleperformance SA Revenue in Customer Care BPO Business (2017-2022)
11.1.5 Teleperformance SA Recent Development
11.2 Convergys
11.2.1 Convergys Company Detail
11.2.2 Convergys Business Overview
11.2.3 Convergys Customer Care BPO Introduction
11.2.4 Convergys Revenue in Customer Care BPO Business (2017-2022)
11.2.5 Convergys Recent Development
11.3 Arvato
11.3.1 Arvato Company Detail
11.3.2 Arvato Business Overview
11.3.3 Arvato Customer Care BPO Introduction
11.3.4 Arvato Revenue in Customer Care BPO Business (2017-2022)
11.3.5 Arvato Recent Development
11.4 Sykes Enterprises
11.4.1 Sykes Enterprises Company Detail
11.4.2 Sykes Enterprises Business Overview
11.4.3 Sykes Enterprises Customer Care BPO Introduction
11.4.4 Sykes Enterprises Revenue in Customer Care BPO Business (2017-2022)
11.4.5 Sykes Enterprises Recent Development
11.5 Atento
11.5.1 Atento Company Detail
11.5.2 Atento Business Overview
11.5.3 Atento Customer Care BPO Introduction
11.5.4 Atento Revenue in Customer Care BPO Business (2017-2022)
11.5.5 Atento Recent Development
11.6 TeleTech Holdings
11.6.1 TeleTech Holdings Company Detail
11.6.2 TeleTech Holdings Business Overview
11.6.3 TeleTech Holdings Customer Care BPO Introduction
11.6.4 TeleTech Holdings Revenue in Customer Care BPO Business (2017-2022)
11.6.5 TeleTech Holdings Recent Development
11.7 Serco
11.7.1 Serco Company Detail
11.7.2 Serco Business Overview
11.7.3 Serco Customer Care BPO Introduction
11.7.4 Serco Revenue in Customer Care BPO Business (2017-2022)
11.7.5 Serco Recent Development
11.8 Acticall (Sitel)
11.8.1 Acticall (Sitel) Company Detail
11.8.2 Acticall (Sitel) Business Overview
11.8.3 Acticall (Sitel) Customer Care BPO Introduction
11.8.4 Acticall (Sitel) Revenue in Customer Care BPO Business (2017-2022)
11.8.5 Acticall (Sitel) Recent Development
11.9 Alorica
11.9.1 Alorica Company Detail
11.9.2 Alorica Business Overview
11.9.3 Alorica Customer Care BPO Introduction
11.9.4 Alorica Revenue in Customer Care BPO Business (2017-2022)
11.9.5 Alorica Recent Development
11.10 Webhelp
11.10.1 Webhelp Company Detail
11.10.2 Webhelp Business Overview
11.10.3 Webhelp Customer Care BPO Introduction
11.10.4 Webhelp Revenue in Customer Care BPO Business (2017-2022)
11.10.5 Webhelp Recent Development
11.11 Amdocs
11.11.1 Amdocs Company Detail
11.11.2 Amdocs Business Overview
11.11.3 Amdocs Customer Care BPO Introduction
11.11.4 Amdocs Revenue in Customer Care BPO Business (2017-2022)
11.11.5 Amdocs Recent Development
11.12 Transcom
11.12.1 Transcom Company Detail
11.12.2 Transcom Business Overview
11.12.3 Transcom Customer Care BPO Introduction
11.12.4 Transcom Revenue in Customer Care BPO Business (2017-2022)
11.12.5 Transcom Recent Development
11.13 Comdata
11.13.1 Comdata Company Detail
11.13.2 Comdata Business Overview
11.13.3 Comdata Customer Care BPO Introduction
11.13.4 Comdata Revenue in Customer Care BPO Business (2017-2022)
11.13.5 Comdata Recent Development
11.14 West Corporation
11.14.1 West Corporation Company Detail
11.14.2 West Corporation Business Overview
11.14.3 West Corporation Customer Care BPO Introduction
11.14.4 West Corporation Revenue in Customer Care BPO Business (2017-2022)
11.14.5 West Corporation Recent Development
11.15 Infosys BPM
11.15.1 Infosys BPM Company Detail
11.15.2 Infosys BPM Business Overview
11.15.3 Infosys BPM Customer Care BPO Introduction
11.15.4 Infosys BPM Revenue in Customer Care BPO Business (2017-2022)
11.15.5 Infosys BPM Recent Development
11.16 StarTek Inc
11.16.1 StarTek Inc Company Detail
11.16.2 StarTek Inc Business Overview
11.16.3 StarTek Inc Customer Care BPO Introduction
11.16.4 StarTek Inc Revenue in Customer Care BPO Business (2017-2022)
11.16.5 StarTek Inc Recent Development
13 Report Conclusion
14 Disclaimer
List of Tables
Table 1. Secondary Sources
Table 2. Primary Sources
Table 3. Market Value Comparison by Type (2019 VS 2023 VS 2030) & (US$ Million)
Table 4. Market Value Comparison by Application (2019 VS 2023 VS 2030) & (US$ Million)
Table 5. Global Customer Care BPO Market Size by Type (2019-2024) & (US$ Million)
Table 6. Global Customer Care BPO Revenue Market Share by Type (2019-2024)
Table 7. Global Customer Care BPO Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 8. Global Customer Care BPO Revenue Market Share by Type (2025-2030)
Table 9. Global Customer Care BPO Market Size by Application (2019-2024) & (US$ Million)
Table 10. Global Customer Care BPO Revenue Market Share by Application (2019-2024)
Table 11. Global Customer Care BPO Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 12. Global Customer Care BPO Revenue Market Share by Application (2025-2030)
Table 13. Global Customer Care BPO Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 14. Global Customer Care BPO Market Size by Region (2019-2024) & (US$ Million)
Table 15. Global Customer Care BPO Market Share by Region (2019-2024)
Table 16. Global Customer Care BPO Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 17. Global Customer Care BPO Market Share by Region (2025-2030)
Table 18. Customer Care BPO Market Trends
Table 19. Customer Care BPO Market Drivers
Table 20. Customer Care BPO Market Challenges
Table 21. Customer Care BPO Market Restraints
Table 22. Global Top Customer Care BPO Manufacturers by Revenue (US$ Million) & (2019-2024)
Table 23. Global Customer Care BPO Revenue Market Share by Manufacturers (2019-2024)
Table 24. Global Customer Care BPO Industry Manufacturers Ranking, 2022 VS 2023 VS 2024
Table 25. Global Key Players of Customer Care BPO, Headquarters and Area Served
Table 26. Global Customer Care BPO Manufacturers, Product Type & Application
Table 27. Global Manufacturers Market Concentration Ratio (CR5 and HHI)
Table 28. Global Customer Care BPO by Manufacturers Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue of 2023)
Table 29. Manufacturers Mergers & Acquisitions, Expansion Plans
Table 30. North America Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030 (US$ Million)
Table 31. North America Customer Care BPO Market Size by Country (2019-2024) & (US$ Million)
Table 32. North America Customer Care BPO Market Size by Country (2025-2030) & (US$ Million)
Table 33. Europe Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030 (US$ Million)
Table 34. Europe Customer Care BPO Market Size by Country (2019-2024) & (US$ Million)
Table 35. Europe Customer Care BPO Market Size by Country (2025-2030) & (US$ Million)
Table 36. Asia-Pacific Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030 (US$ Million)
Table 37. Asia-Pacific Customer Care BPO Market Size by Country (2019-2024) & (US$ Million)
Table 38. Asia-Pacific Customer Care BPO Market Size by Country (2025-2030) & (US$ Million)
Table 39. Latin America Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030 (US$ Million)
Table 40. Latin America Customer Care BPO Market Size by Country (2019-2024) & (US$ Million)
Table 41. Latin America Customer Care BPO Market Size by Country (2025-2030) & (US$ Million)
Table 42. Middle East & Africa Customer Care BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030 (US$ Million)
Table 43. Middle East & Africa Customer Care BPO Market Size by Country (2019-2024) & (US$ Million)
Table 44. Middle East & Africa Customer Care BPO Market Size by Country (2025-2030) & (US$ Million)
Table 45. Teleperformance SA Company Detail
Table 46. Teleperformance SA Business Overview
Table 47. Teleperformance SA Customer Care BPO Product
Table 48. Teleperformance SA Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 49. Teleperformance SA Recent Development
Table 50. Convergys Company Detail
Table 51. Convergys Business Overview
Table 52. Convergys Customer Care BPO Product
Table 53. Convergys Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 54. Convergys Recent Development
Table 55. Arvato Company Detail
Table 56. Arvato Business Overview
Table 57. Arvato Customer Care BPO Product
Table 58. Arvato Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 59. Arvato Recent Development
Table 60. Sykes Enterprises Company Detail
Table 61. Sykes Enterprises Business Overview
Table 62. Sykes Enterprises Customer Care BPO Product
Table 63. Sykes Enterprises Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 64. Sykes Enterprises Recent Development
Table 65. Atento Company Detail
Table 66. Atento Business Overview
Table 67. Atento Customer Care BPO Product
Table 68. Atento Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 69. Atento Recent Development
Table 70. TeleTech Holdings Company Detail
Table 71. TeleTech Holdings Business Overview
Table 72. TeleTech Holdings Customer Care BPO Product
Table 73. TeleTech Holdings Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 74. TeleTech Holdings Recent Development
Table 75. Serco Company Detail
Table 76. Serco Business Overview
Table 77. Serco Customer Care BPO Product
Table 78. Serco Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 79. Serco Recent Development
Table 80. Acticall (Sitel) Company Detail
Table 81. Acticall (Sitel) Business Overview
Table 82. Acticall (Sitel) Customer Care BPO Product
Table 83. Acticall (Sitel) Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 84. Acticall (Sitel) Recent Development
Table 85. Alorica Company Detail
Table 86. Alorica Business Overview
Table 87. Alorica Customer Care BPO Product
Table 88. Alorica Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 89. Alorica Recent Development
Table 90. Webhelp Company Detail
Table 91. Webhelp Business Overview
Table 92. Webhelp Customer Care BPO Product
Table 93. Webhelp Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 94. Webhelp Recent Development
Table 95. Amdocs Company Detail
Table 96. Amdocs Business Overview
Table 97. Amdocs Customer Care BPOProduct
Table 98. Amdocs Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 99. Amdocs Recent Development
Table 100. Transcom Company Detail
Table 101. Transcom Business Overview
Table 102. Transcom Customer Care BPOProduct
Table 103. Transcom Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 104. Transcom Recent Development
Table 105. Comdata Company Detail
Table 106. Comdata Business Overview
Table 107. Comdata Customer Care BPOProduct
Table 108. Comdata Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 109. Comdata Recent Development
Table 110. West Corporation Company Detail
Table 111. West Corporation Business Overview
Table 112. West Corporation Customer Care BPOProduct
Table 113. West Corporation Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 114. West Corporation Recent Development
Table 115. Infosys BPM Company Detail
Table 116. Infosys BPM Business Overview
Table 117. Infosys BPM Customer Care BPOProduct
Table 118. Infosys BPM Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 119. Infosys BPM Recent Development
Table 120. StarTek Inc Company Detail
Table 121. StarTek Inc Business Overview
Table 122. StarTek Inc Customer Care BPOProduct
Table 123. StarTek Inc Revenue in Customer Care BPO Business (2017-2022) & (US$ Million)
Table 124. StarTek Inc Recent Development
Table 125. Teleperformance SA Company Information
Table 126. Teleperformance SA Business Overview
Table 127. Teleperformance SA Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 128. Teleperformance SA Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 129. Teleperformance SA Recent Development
Table 130. Convergys Company Information
Table 131. Convergys Business Overview
Table 132. Convergys Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 133. Convergys Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 134. Convergys Recent Development
Table 135. Arvato Company Information
Table 136. Arvato Business Overview
Table 137. Arvato Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 138. Arvato Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 139. Arvato Recent Development
Table 140. Sykes Enterprises Company Information
Table 141. Sykes Enterprises Business Overview
Table 142. Sykes Enterprises Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 143. Sykes Enterprises Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 144. Sykes Enterprises Recent Development
Table 145. Atento Company Information
Table 146. Atento Business Overview
Table 147. Atento Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 148. Atento Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 149. Atento Recent Development
Table 150. TeleTech Holdings Company Information
Table 151. TeleTech Holdings Business Overview
Table 152. TeleTech Holdings Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 153. TeleTech Holdings Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 154. TeleTech Holdings Recent Development
Table 155. Serco Company Information
Table 156. Serco Business Overview
Table 157. Serco Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 158. Serco Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 159. Serco Recent Development
Table 160. Acticall (Sitel) Company Information
Table 161. Acticall (Sitel) Business Overview
Table 162. Acticall (Sitel) Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 163. Acticall (Sitel) Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 164. Acticall (Sitel) Recent Development
Table 165. Alorica Company Information
Table 166. Alorica Business Overview
Table 167. Alorica Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 168. Alorica Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 169. Alorica Recent Development
Table 170. Webhelp Company Information
Table 171. Webhelp Business Overview
Table 172. Webhelp Customer Care BPO Revenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 173. Webhelp Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 174. Webhelp Recent Development
Table 175. Amdocs Company Information
Table 176. Amdocs Business Overview
Table 177. Amdocs Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 178. Amdocs Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 179. Amdocs Recent Development
Table 180. Transcom Company Information
Table 181. Transcom Business Overview
Table 182. Transcom Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 183. Transcom Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 184. Transcom Recent Development
Table 185. Comdata Company Information
Table 186. Comdata Business Overview
Table 187. Comdata Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 188. Comdata Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 189. Comdata Recent Development
Table 190. West Corporation Company Information
Table 191. West Corporation Business Overview
Table 192. West Corporation Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 193. West Corporation Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 194. West Corporation Recent Development
Table 195. Infosys BPM Company Information
Table 196. Infosys BPM Business Overview
Table 197. Infosys BPM Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 198. Infosys BPM Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio
Table 199. Infosys BPM Recent Development
Table 200. StarTek Inc Company Information
Table 201. StarTek Inc Business Overview
Table 202. StarTek Inc Customer Care BPORevenue in Customer Care BPO Business (2019-2024) & (US$ Million)
Table 203. StarTek Inc Revenue in Customer Care BPO Business (2019-2024) & (US$ Million) Portfolio

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