Conversation Intelligence Platform Industry Research Report 2023

Conversation Intelligence Platform Industry Research Report 2023


Conversation Intelligence platforms leverage artificial intelligence, primarily in the forms of machine learning and natural language processing, to extract data from business call recordings.
The call recordings are then pulled into the CI software platform which analyzes and transcribes the conversation. The software identifies who is speaking, when they speak, important keywords and phrases, and pauses in the conversation. All of this is then used to process additional data and determine action items.

Highlights

The global Conversation Intelligence Platform market is projected to reach US$ million by 2029 from an estimated US$ million in 2023, at a CAGR of % during 2024 and 2029.
The top five participants in the conversation intelligence platform market are going.io, Chorus. ai (AffectLayer), SalesLoft, CallRail, and ExecVision, accounting for more than 20% of the market share. At present, the intelligent dialogue analysis market mainly takes cloud computing as the main product, accounting for about 80% of the market. Its main application areas are large enterprises, with a market share of about 60%.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Conversation Intelligence Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversation Intelligence Platform.
The Conversation Intelligence Platform market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Conversation Intelligence Platform market comprehensively. Regional market sizes, concerning products by types, by application, and by players, are also provided. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversation Intelligence Platform companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.

Key Companies & Market Share Insights


In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue by companies for the period 2017-2022. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Gong.io
Chorus.ai (AffectLayer)
SalesLoft
CallRail
ExecVision
RingDNA
Jiminny
VoiceOps
DialogTech
Convin
Dialpad
Refract
Tethr

Product Type Insights

Global markets are presented by Conversation Intelligence Platform type, along with growth forecasts through 2029. Estimates on revenue are based on the price in the supply chain at which the Conversation Intelligence Platform are procured by the companies.
This report has studied every segment and provided the market size using historical data. They have also talked about the growth opportunities that the segment may pose in the future. This study bestows revenue data by type, and during the historical period (2018-2023) and forecast period (2024-2029).
Conversation Intelligence Platform segment by Type

Cloud Based
On-premises

Application Insights

This report has provided the market size (revenue data) by application, during the historical period (2018-2023) and forecast period (2024-2029).
This report also outlines the market trends of each segment and consumer behaviors impacting the Conversation Intelligence Platform market and what implications these may have on the industry's future. This report can help to understand the relevant market and consumer trends that are driving the Conversation Intelligence Platform market.
Conversation Intelligence Platform Segment by Application

Small and Medium Enterprises (SMEs)
Large Enterprises

Regional Outlook

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the revenue data of each region and country for the period 2018-2029.
The market has been segmented into various major geographies, including North America, Europe, Asia-Pacific, South America, Middle East & Africa. Detailed analysis of major countries such as the USA, Germany, the U.K., Italy, France, China, Japan, South Korea, Southeast Asia, and India will be covered within the regional segment. For market estimates, data are going to be provided for 2022 because of the base year, with estimates for 2023 and forecast revenue for 2029.

North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
COVID-19 and Russia-Ukraine War Influence Analysis
The readers in the section will understand how the Conversation Intelligence Platform market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Reasons to Buy This Report

This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Conversation Intelligence Platform market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
This report will help stakeholders to understand the global industry status and trends of Conversation Intelligence Platform and provides them with information on key market drivers, restraints, challenges, and opportunities.
This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
This report stays updated with novel technology integration, features, and the latest developments in the market
This report helps stakeholders to understand the COVID-19 and Russia-Ukraine War Influence on the Conversation Intelligence Platform industry.
This report helps stakeholders to gain insights into which regions to target globally
This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Conversation Intelligence Platform.
This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Core Chapters

Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Conversation Intelligence Platform companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.

Frequently Asked Questions

What factors will challenge the Product Name market growth?
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Which are the emerging players in the Product Name market?
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Which factors are positively contributing to the Product Name market growth?
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Which product segment will emerge as the most lucrative in the Product Name market?
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What key trends are likely to emerge in the Product Name market in the coming years?


1 Preface
1.1 Scope of Report
1.2 Reasons for Doing This Study
1.3 Research Methodology
1.4 Research Process
1.5 Data Source
1.5.1 Secondary Sources
1.5.2 Primary Sources
2 Market Overview
2.1 Product Definition
2.2 Conversation Intelligence Platform by Type
2.2.1 Market Value Comparison by Type (2018 VS 2022 VS 2029)
1.2.2 Cloud Based
1.2.3 On-premises
2.3 Conversation Intelligence Platform by Application
2.3.1 Market Value Comparison by Application (2018 VS 2022 VS 2029)
2.3.2 Small and Medium Enterprises (SMEs)
2.3.3 Large Enterprises
2.4 Assumptions and Limitations
3 Conversation Intelligence Platform Breakdown Data by Type
3.1 Global Conversation Intelligence Platform Historic Market Size by Type (2018-2023)
3.2 Global Conversation Intelligence Platform Forecasted Market Size by Type (2023-2028)
4 Conversation Intelligence Platform Breakdown Data by Application
4.1 Global Conversation Intelligence Platform Historic Market Size by Application (2018-2023)
4.2 Global Conversation Intelligence Platform Forecasted Market Size by Application (2018-2023)
5 Global Growth Trends
5.1 Global Conversation Intelligence Platform Market Perspective (2018-2029)
5.2 Global Conversation Intelligence Platform Growth Trends by Region
5.2.1 Global Conversation Intelligence Platform Market Size by Region: 2018 VS 2022 VS 2029
5.2.2 Conversation Intelligence Platform Historic Market Size by Region (2018-2023)
5.2.3 Conversation Intelligence Platform Forecasted Market Size by Region (2024-2029)
5.3 Conversation Intelligence Platform Market Dynamics
5.3.1 Conversation Intelligence Platform Industry Trends
5.3.2 Conversation Intelligence Platform Market Drivers
5.3.3 Conversation Intelligence Platform Market Challenges
5.3.4 Conversation Intelligence Platform Market Restraints
6 Market Competitive Landscape by Players
6.1 Global Top Conversation Intelligence Platform Players by Revenue
6.1.1 Global Top Conversation Intelligence Platform Players by Revenue (2018-2023)
6.1.2 Global Conversation Intelligence Platform Revenue Market Share by Players (2018-2023)
6.2 Global Conversation Intelligence Platform Industry Players Ranking, 2021 VS 2022 VS 2023
6.3 Global Key Players of Conversation Intelligence Platform Head office and Area Served
6.4 Global Conversation Intelligence Platform Players, Product Type & Application
6.5 Global Conversation Intelligence Platform Players, Date of Enter into This Industry
6.6 Global Conversation Intelligence Platform Market CR5 and HHI
6.7 Global Players Mergers & Acquisition
7 North America
7.1 North America Conversation Intelligence Platform Market Size (2018-2029)
7.2 North America Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 North America Conversation Intelligence Platform Market Size by Country (2018-2023)
7.4 North America Conversation Intelligence Platform Market Size by Country (2024-2029)
7.5 United States
7.6 Canada
8 Europe
8.1 Europe Conversation Intelligence Platform Market Size (2018-2029)
8.2 Europe Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
8.3 Europe Conversation Intelligence Platform Market Size by Country (2018-2023)
8.4 Europe Conversation Intelligence Platform Market Size by Country (2024-2029)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
9 Asia-Pacific
9.1 Asia-Pacific Conversation Intelligence Platform Market Size (2018-2029)
9.2 Asia-Pacific Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Asia-Pacific Conversation Intelligence Platform Market Size by Country (2018-2023)
9.4 Asia-Pacific Conversation Intelligence Platform Market Size by Country (2024-2029)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
10 Latin America
10.1 Latin America Conversation Intelligence Platform Market Size (2018-2029)
10.2 Latin America Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Latin America Conversation Intelligence Platform Market Size by Country (2018-2023)
10.4 Latin America Conversation Intelligence Platform Market Size by Country (2024-2029)
9.4 Mexico
9.5 Brazil
11 Middle East & Africa
11.1 Middle East & Africa Conversation Intelligence Platform Market Size (2018-2029)
11.2 Middle East & Africa Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029
11.3 Middle East & Africa Conversation Intelligence Platform Market Size by Country (2018-2023)
11.4 Middle East & Africa Conversation Intelligence Platform Market Size by Country (2024-2029)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
12 Players Profiled
11.1 Gong.io
11.1.1 Gong.io Company Detail
11.1.2 Gong.io Business Overview
11.1.3 Gong.io Conversation Intelligence Platform Introduction
11.1.4 Gong.io Revenue in Conversation Intelligence Platform Business (2017-2022)
11.1.5 Gong.io Recent Development
11.2 Chorus.ai (AffectLayer)
11.2.1 Chorus.ai (AffectLayer) Company Detail
11.2.2 Chorus.ai (AffectLayer) Business Overview
11.2.3 Chorus.ai (AffectLayer) Conversation Intelligence Platform Introduction
11.2.4 Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Platform Business (2017-2022)
11.2.5 Chorus.ai (AffectLayer) Recent Development
11.3 SalesLoft
11.3.1 SalesLoft Company Detail
11.3.2 SalesLoft Business Overview
11.3.3 SalesLoft Conversation Intelligence Platform Introduction
11.3.4 SalesLoft Revenue in Conversation Intelligence Platform Business (2017-2022)
11.3.5 SalesLoft Recent Development
11.4 CallRail
11.4.1 CallRail Company Detail
11.4.2 CallRail Business Overview
11.4.3 CallRail Conversation Intelligence Platform Introduction
11.4.4 CallRail Revenue in Conversation Intelligence Platform Business (2017-2022)
11.4.5 CallRail Recent Development
11.5 ExecVision
11.5.1 ExecVision Company Detail
11.5.2 ExecVision Business Overview
11.5.3 ExecVision Conversation Intelligence Platform Introduction
11.5.4 ExecVision Revenue in Conversation Intelligence Platform Business (2017-2022)
11.5.5 ExecVision Recent Development
11.6 RingDNA
11.6.1 RingDNA Company Detail
11.6.2 RingDNA Business Overview
11.6.3 RingDNA Conversation Intelligence Platform Introduction
11.6.4 RingDNA Revenue in Conversation Intelligence Platform Business (2017-2022)
11.6.5 RingDNA Recent Development
11.7 Jiminny
11.7.1 Jiminny Company Detail
11.7.2 Jiminny Business Overview
11.7.3 Jiminny Conversation Intelligence Platform Introduction
11.7.4 Jiminny Revenue in Conversation Intelligence Platform Business (2017-2022)
11.7.5 Jiminny Recent Development
11.8 VoiceOps
11.8.1 VoiceOps Company Detail
11.8.2 VoiceOps Business Overview
11.8.3 VoiceOps Conversation Intelligence Platform Introduction
11.8.4 VoiceOps Revenue in Conversation Intelligence Platform Business (2017-2022)
11.8.5 VoiceOps Recent Development
11.9 DialogTech
11.9.1 DialogTech Company Detail
11.9.2 DialogTech Business Overview
11.9.3 DialogTech Conversation Intelligence Platform Introduction
11.9.4 DialogTech Revenue in Conversation Intelligence Platform Business (2017-2022)
11.9.5 DialogTech Recent Development
11.10 Convin
11.10.1 Convin Company Detail
11.10.2 Convin Business Overview
11.10.3 Convin Conversation Intelligence Platform Introduction
11.10.4 Convin Revenue in Conversation Intelligence Platform Business (2017-2022)
11.10.5 Convin Recent Development
11.11 Dialpad
11.11.1 Dialpad Company Detail
11.11.2 Dialpad Business Overview
11.11.3 Dialpad Conversation Intelligence Platform Introduction
11.11.4 Dialpad Revenue in Conversation Intelligence Platform Business (2017-2022)
11.11.5 Dialpad Recent Development
11.12 Refract
11.12.1 Refract Company Detail
11.12.2 Refract Business Overview
11.12.3 Refract Conversation Intelligence Platform Introduction
11.12.4 Refract Revenue in Conversation Intelligence Platform Business (2017-2022)
11.12.5 Refract Recent Development
11.13 Tethr
11.13.1 Tethr Company Detail
11.13.2 Tethr Business Overview
11.13.3 Tethr Conversation Intelligence Platform Introduction
11.13.4 Tethr Revenue in Conversation Intelligence Platform Business (2017-2022)
11.13.5 Tethr Recent Development
13 Report Conclusion
14 Disclaimer
List of Tables
Table 1. Secondary Sources
Table 2. Primary Sources
Table 3. Market Value Comparison by Type (2018 VS 2022 VS 2029) & (US$ Million)
Table 4. Market Value Comparison by Application (2018 VS 2022 VS 2029) & (US$ Million)
Table 5. Global Conversation Intelligence Platform Market Size by Type (2018-2023) & (US$ Million)
Table 6. Global Conversation Intelligence Platform Revenue Market Share by Type (2018-2023)
Table 7. Global Conversation Intelligence Platform Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 8. Global Conversation Intelligence Platform Revenue Market Share by Type (2024-2029)
Table 9. Global Conversation Intelligence Platform Market Size by Application (2018-2023) & (US$ Million)
Table 10. Global Conversation Intelligence Platform Revenue Market Share by Application (2018-2023)
Table 11. Global Conversation Intelligence Platform Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 12. Global Conversation Intelligence Platform Revenue Market Share by Application (2024-2029)
Table 13. Global Conversation Intelligence Platform Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
Table 14. Global Conversation Intelligence Platform Market Size by Region (2018-2023) & (US$ Million)
Table 15. Global Conversation Intelligence Platform Market Share by Region (2018-2023)
Table 16. Global Conversation Intelligence Platform Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 17. Global Conversation Intelligence Platform Market Share by Region (2024-2029)
Table 18. Conversation Intelligence Platform Market Trends
Table 19. Conversation Intelligence Platform Market Drivers
Table 20. Conversation Intelligence Platform Market Challenges
Table 21. Conversation Intelligence Platform Market Restraints
Table 22. Global Top Conversation Intelligence Platform Manufacturers by Revenue (US$ Million) & (2018-2023)
Table 23. Global Conversation Intelligence Platform Revenue Market Share by Manufacturers (2018-2023)
Table 24. Global Conversation Intelligence Platform Industry Manufacturers Ranking, 2021 VS 2022 VS 2023
Table 25. Global Key Players of Conversation Intelligence Platform, Headquarters and Area Served
Table 26. Global Conversation Intelligence Platform Manufacturers, Product Type & Application
Table 27. Global Manufacturers Market Concentration Ratio (CR5 and HHI)
Table 28. Global Conversation Intelligence Platform by Manufacturers Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue of 2022)
Table 29. Manufacturers Mergers & Acquisitions, Expansion Plans
Table 30. North America Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 (US$ Million)
Table 31. North America Conversation Intelligence Platform Market Size by Country (2018-2023) & (US$ Million)
Table 32. North America Conversation Intelligence Platform Market Size by Country (2024-2029) & (US$ Million)
Table 33. Europe Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 (US$ Million)
Table 34. Europe Conversation Intelligence Platform Market Size by Country (2018-2023) & (US$ Million)
Table 35. Europe Conversation Intelligence Platform Market Size by Country (2024-2029) & (US$ Million)
Table 36. Asia-Pacific Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 (US$ Million)
Table 37. Asia-Pacific Conversation Intelligence Platform Market Size by Country (2018-2023) & (US$ Million)
Table 38. Asia-Pacific Conversation Intelligence Platform Market Size by Country (2024-2029) & (US$ Million)
Table 39. Latin America Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 (US$ Million)
Table 40. Latin America Conversation Intelligence Platform Market Size by Country (2018-2023) & (US$ Million)
Table 41. Latin America Conversation Intelligence Platform Market Size by Country (2024-2029) & (US$ Million)
Table 42. Middle East & Africa Conversation Intelligence Platform Market Growth Rate by Country: 2018 VS 2022 VS 2029 (US$ Million)
Table 43. Middle East & Africa Conversation Intelligence Platform Market Size by Country (2018-2023) & (US$ Million)
Table 44. Middle East & Africa Conversation Intelligence Platform Market Size by Country (2024-2029) & (US$ Million)
Table 45. Gong.io Company Detail
Table 46. Gong.io Business Overview
Table 47. Gong.io Conversation Intelligence Platform Product
Table 48. Gong.io Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 49. Gong.io Recent Development
Table 50. Chorus.ai (AffectLayer) Company Detail
Table 51. Chorus.ai (AffectLayer) Business Overview
Table 52. Chorus.ai (AffectLayer) Conversation Intelligence Platform Product
Table 53. Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 54. Chorus.ai (AffectLayer) Recent Development
Table 55. SalesLoft Company Detail
Table 56. SalesLoft Business Overview
Table 57. SalesLoft Conversation Intelligence Platform Product
Table 58. SalesLoft Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 59. SalesLoft Recent Development
Table 60. CallRail Company Detail
Table 61. CallRail Business Overview
Table 62. CallRail Conversation Intelligence Platform Product
Table 63. CallRail Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 64. CallRail Recent Development
Table 65. ExecVision Company Detail
Table 66. ExecVision Business Overview
Table 67. ExecVision Conversation Intelligence Platform Product
Table 68. ExecVision Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 69. ExecVision Recent Development
Table 70. RingDNA Company Detail
Table 71. RingDNA Business Overview
Table 72. RingDNA Conversation Intelligence Platform Product
Table 73. RingDNA Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 74. RingDNA Recent Development
Table 75. Jiminny Company Detail
Table 76. Jiminny Business Overview
Table 77. Jiminny Conversation Intelligence Platform Product
Table 78. Jiminny Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 79. Jiminny Recent Development
Table 80. VoiceOps Company Detail
Table 81. VoiceOps Business Overview
Table 82. VoiceOps Conversation Intelligence Platform Product
Table 83. VoiceOps Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 84. VoiceOps Recent Development
Table 85. DialogTech Company Detail
Table 86. DialogTech Business Overview
Table 87. DialogTech Conversation Intelligence Platform Product
Table 88. DialogTech Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 89. DialogTech Recent Development
Table 90. Convin Company Detail
Table 91. Convin Business Overview
Table 92. Convin Conversation Intelligence Platform Product
Table 93. Convin Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 94. Convin Recent Development
Table 95. Dialpad Company Detail
Table 96. Dialpad Business Overview
Table 97. Dialpad Conversation Intelligence PlatformProduct
Table 98. Dialpad Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 99. Dialpad Recent Development
Table 100. Refract Company Detail
Table 101. Refract Business Overview
Table 102. Refract Conversation Intelligence PlatformProduct
Table 103. Refract Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 104. Refract Recent Development
Table 105. Tethr Company Detail
Table 106. Tethr Business Overview
Table 107. Tethr Conversation Intelligence PlatformProduct
Table 108. Tethr Revenue in Conversation Intelligence Platform Business (2017-2022) & (US$ Million)
Table 109. Tethr Recent Development
Table 110. Gong.io Company Information
Table 111. Gong.io Business Overview
Table 112. Gong.io Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 113. Gong.io Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 114. Gong.io Recent Development
Table 115. Chorus.ai (AffectLayer) Company Information
Table 116. Chorus.ai (AffectLayer) Business Overview
Table 117. Chorus.ai (AffectLayer) Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 118. Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 119. Chorus.ai (AffectLayer) Recent Development
Table 120. SalesLoft Company Information
Table 121. SalesLoft Business Overview
Table 122. SalesLoft Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 123. SalesLoft Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 124. SalesLoft Recent Development
Table 125. CallRail Company Information
Table 126. CallRail Business Overview
Table 127. CallRail Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 128. CallRail Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 129. CallRail Recent Development
Table 130. ExecVision Company Information
Table 131. ExecVision Business Overview
Table 132. ExecVision Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 133. ExecVision Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 134. ExecVision Recent Development
Table 135. RingDNA Company Information
Table 136. RingDNA Business Overview
Table 137. RingDNA Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 138. RingDNA Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 139. RingDNA Recent Development
Table 140. Jiminny Company Information
Table 141. Jiminny Business Overview
Table 142. Jiminny Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 143. Jiminny Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 144. Jiminny Recent Development
Table 145. VoiceOps Company Information
Table 146. VoiceOps Business Overview
Table 147. VoiceOps Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 148. VoiceOps Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 149. VoiceOps Recent Development
Table 150. DialogTech Company Information
Table 151. DialogTech Business Overview
Table 152. DialogTech Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 153. DialogTech Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 154. DialogTech Recent Development
Table 155. Convin Company Information
Table 156. Convin Business Overview
Table 157. Convin Conversation Intelligence Platform Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 158. Convin Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 159. Convin Recent Development
Table 160. Dialpad Company Information
Table 161. Dialpad Business Overview
Table 162. Dialpad Conversation Intelligence PlatformRevenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 163. Dialpad Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 164. Dialpad Recent Development
Table 165. Refract Company Information
Table 166. Refract Business Overview
Table 167. Refract Conversation Intelligence PlatformRevenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 168. Refract Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 169. Refract Recent Development
Table 170. Tethr Company Information
Table 171. Tethr Business Overview
Table 172. Tethr Conversation Intelligence PlatformRevenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million)
Table 173. Tethr Revenue in Conversation Intelligence Platform Business (2018-2023) & (US$ Million) Portfolio
Table 174. Tethr Recent Development
Table 175. Authors List of This Report
List of Figures
Figure 1. Research Methodology
Figure 2. Research Process
Figure 3. Key Executives Interviewed
Figure 4. Conversation Intelligence Platform Product Picture
Figure 5. Global Conversation Intelligence Platform Market Size Comparison by Type (2023-2029) & (US$ Million)
Figure 6. Global Conversation Intelligence Platform Market Share by Type: 2022 VS 2029
Figure 7. Cloud Based Product Picture
Figure 8. On-premises Product Picture
Figure 9. Global Conversation Intelligence Platform Market Size by Application (2023-2029) & (US$ Million)
Figure 10. Global Conversation Intelligence Platform Market Share by Application: 2022 VS 2029
Figure 11. Small and Medium Enterprises (SMEs) Product Picture
Figure 12. Large Enterprises Product Picture
Figure 13. Global Conversation Intelligence Platform Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 14. Global Conversation Intelligence Platform Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 15. Global Conversation Intelligence Platform Market Share by Region: 2022 VS 2029
Figure 16. Global Conversation Intelligence Platform Market Share by Players in 2022
Figure 17. Global Conversation Intelligence Platform Players, Date of Enter into This Industry
Figure 18. Global Top 5 and 10 Conversation Intelligence Platform Players Market Share by Revenue in 2022
Figure 19. Players Type (Tier 1, Tier 2, and Tier 3): 2018 VS 2022
Figure 20. North America Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 21. North America Conversation Intelligence Platform Market Share by Country (2018-2029)
Figure 22. United States Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. Canada Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 24. Europe Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 25. Europe Conversation Intelligence Platform Market Share by Country (2018-2029)
Figure 26. Germany Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. France Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. U.K. Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. Italy Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 30. Russia Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 31. Nordic Countries Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 32. Asia-Pacific Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. Asia-Pacific Conversation Intelligence Platform Market Share by Country (2018-2029)
Figure 34. China Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Japan Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. South Korea Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Southeast Asia Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. India Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 39. Australia Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 40. Latin America Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 41. Latin America Conversation Intelligence Platform Market Share by Country (2018-2029)
Figure 42. Mexico Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 43. Brazil Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 44. Middle East & Africa Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 45. Middle East & Africa Conversation Intelligence Platform Market Share by Country (2018-2029)
Figure 46. Turkey Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. Saudi Arabia Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. UAE Conversation Intelligence Platform Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. Gong.io Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 50. Chorus.ai (AffectLayer) Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 51. SalesLoft Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 52. CallRail Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 53. ExecVision Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 54. RingDNA Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 55. Jiminny Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 56. VoiceOps Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 57. DialogTech Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 58. Convin Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 59. Dialpad Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 60. Refract Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)
Figure 61. Tethr Revenue Growth Rate in Conversation Intelligence Platform Business (2018-2023)

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