Cloud CRM Industry Research Report 2024

Cloud CRM Industry Research Report 2024


Summary

According to APO Research, The global Cloud CRM market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of xx% during the forecast period 2024-2030.

North American market for Cloud CRM is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

Asia-Pacific market for Cloud CRM is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

Europe market for Cloud CRM is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The major global companies of Cloud CRM include Salesforce, SAP, Microsoft, Oracle, Adobe, HubSpot, Yidong Fenxiang Technology, Renke Hudong Technology and Liudu Renhe Technology, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Cloud CRM, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud CRM.
The Cloud CRM market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud CRM market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, price, and sales by manufacturers for the period 2019-2024. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:

Salesforce
SAP
Microsoft
Oracle
Adobe
HubSpot
Yidong Fenxiang Technology
Renke Hudong Technology
Liudu Renhe Technology
Kingdee
Yonyou
HAND
Quanchengyun Technology
Shenzhou Yundong Technology
Cloud CRM segment by Type

Project Cloud CRM
Retail and Distribution Cloud CRM
Cloud CRM segment by Application

Small and Medium-Sized Enterprises
Large Enterprises
Cloud CRM Segment by Region

North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Cloud CRM market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Cloud CRM and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Cloud CRM.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Cloud CRM companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.


1 Preface
1.1 Scope of Report
1.2 Reasons for Doing This Study
1.3 Research Methodology
1.4 Research Process
1.5 Data Source
1.5.1 Secondary Sources
1.5.2 Primary Sources
2 Market Overview
2.1 Product Definition
2.2 Cloud CRM by Type
2.2.1 Market Value Comparison by Type (2019 VS 2023 VS 2030)
2.2.2 Project Cloud CRM
2.2.3 Retail and Distribution Cloud CRM
2.3 Cloud CRM by Application
2.3.1 Market Value Comparison by Application (2019 VS 2023 VS 2030)
2.3.2 Small and Medium-Sized Enterprises
2.3.3 Large Enterprises
2.4 Assumptions and Limitations
3 Cloud CRM Breakdown Data by Type
3.1 Global Cloud CRM Historic Market Size by Type (2019-2024)
3.2 Global Cloud CRM Forecasted Market Size by Type (2025-2030)
4 Cloud CRM Breakdown Data by Application
4.1 Global Cloud CRM Historic Market Size by Application (2019-2024)
4.2 Global Cloud CRM Forecasted Market Size by Application (2019-2024)
5 Global Growth Trends
5.1 Global Cloud CRM Market Perspective (2019-2030)
5.2 Global Cloud CRM Growth Trends by Region
5.2.1 Global Cloud CRM Market Size by Region: 2019 VS 2023 VS 2030
5.2.2 Cloud CRM Historic Market Size by Region (2019-2024)
5.2.3 Cloud CRM Forecasted Market Size by Region (2025-2030)
5.3 Cloud CRM Market Dynamics
5.3.1 Cloud CRM Industry Trends
5.3.2 Cloud CRM Market Drivers
5.3.3 Cloud CRM Market Challenges
5.3.4 Cloud CRM Market Restraints
6 Market Competitive Landscape by Players
6.1 Global Top Cloud CRM Players by Revenue
6.1.1 Global Top Cloud CRM Players by Revenue (2019-2024)
6.1.2 Global Cloud CRM Revenue Market Share by Players (2019-2024)
6.2 Global Cloud CRM Industry Players Ranking, 2022 VS 2023 VS 2024
6.3 Global Key Players of Cloud CRM Head office and Area Served
6.4 Global Cloud CRM Players, Product Type & Application
6.5 Global Cloud CRM Players, Date of Enter into This Industry
6.6 Global Cloud CRM Market CR5 and HHI
6.7 Global Players Mergers & Acquisition
7 North America
7.1 North America Cloud CRM Market Size (2019-2030)
7.2 North America Cloud CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 North America Cloud CRM Market Size by Country (2019-2024)
7.4 North America Cloud CRM Market Size by Country (2025-2030)
7.5 United States
7.6 Canada
8 Europe
8.1 Europe Cloud CRM Market Size (2019-2030)
8.2 Europe Cloud CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Europe Cloud CRM Market Size by Country (2019-2024)
8.4 Europe Cloud CRM Market Size by Country (2025-2030)
8.5 Germany
8.6 France
8.7 U.K.
8.8 Italy
8.9 Russia
8.10 Nordic Countries
9 Asia-Pacific
9.1 Asia-Pacific Cloud CRM Market Size (2019-2030)
9.2 Asia-Pacific Cloud CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Asia-Pacific Cloud CRM Market Size by Country (2019-2024)
9.4 Asia-Pacific Cloud CRM Market Size by Country (2025-2030)
9.5 China
9.6 Japan
9.7 South Korea
9.8 Southeast Asia
9.9 India
9.10 Australia
10 Latin America
10.1 Latin America Cloud CRM Market Size (2019-2030)
10.2 Latin America Cloud CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Latin America Cloud CRM Market Size by Country (2019-2024)
10.4 Latin America Cloud CRM Market Size by Country (2025-2030)
10.5 Mexico
10.6 Brazil
11 Middle East & Africa
11.1 Middle East & Africa Cloud CRM Market Size (2019-2030)
11.2 Middle East & Africa Cloud CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
11.3 Middle East & Africa Cloud CRM Market Size by Country (2019-2024)
11.4 Middle East & Africa Cloud CRM Market Size by Country (2025-2030)
11.5 Turkey
11.6 Saudi Arabia
11.7 UAE
12 Players Profiled
12.1 Salesforce
12.1.1 Salesforce Company Information
12.1.2 Salesforce Business Overview
12.1.3 Salesforce Revenue in Cloud CRM Business (2019-2024)
12.1.4 Salesforce Cloud CRM Product Portfolio
12.1.5 Salesforce Recent Developments
12.2 SAP
12.2.1 SAP Company Information
12.2.2 SAP Business Overview
12.2.3 SAP Revenue in Cloud CRM Business (2019-2024)
12.2.4 SAP Cloud CRM Product Portfolio
12.2.5 SAP Recent Developments
12.3 Microsoft
12.3.1 Microsoft Company Information
12.3.2 Microsoft Business Overview
12.3.3 Microsoft Revenue in Cloud CRM Business (2019-2024)
12.3.4 Microsoft Cloud CRM Product Portfolio
12.3.5 Microsoft Recent Developments
12.4 Oracle
12.4.1 Oracle Company Information
12.4.2 Oracle Business Overview
12.4.3 Oracle Revenue in Cloud CRM Business (2019-2024)
12.4.4 Oracle Cloud CRM Product Portfolio
12.4.5 Oracle Recent Developments
12.5 Adobe
12.5.1 Adobe Company Information
12.5.2 Adobe Business Overview
12.5.3 Adobe Revenue in Cloud CRM Business (2019-2024)
12.5.4 Adobe Cloud CRM Product Portfolio
12.5.5 Adobe Recent Developments
12.6 HubSpot
12.6.1 HubSpot Company Information
12.6.2 HubSpot Business Overview
12.6.3 HubSpot Revenue in Cloud CRM Business (2019-2024)
12.6.4 HubSpot Cloud CRM Product Portfolio
12.6.5 HubSpot Recent Developments
12.7 Yidong Fenxiang Technology
12.7.1 Yidong Fenxiang Technology Company Information
12.7.2 Yidong Fenxiang Technology Business Overview
12.7.3 Yidong Fenxiang Technology Revenue in Cloud CRM Business (2019-2024)
12.7.4 Yidong Fenxiang Technology Cloud CRM Product Portfolio
12.7.5 Yidong Fenxiang Technology Recent Developments
12.8 Renke Hudong Technology
12.8.1 Renke Hudong Technology Company Information
12.8.2 Renke Hudong Technology Business Overview
12.8.3 Renke Hudong Technology Revenue in Cloud CRM Business (2019-2024)
12.8.4 Renke Hudong Technology Cloud CRM Product Portfolio
12.8.5 Renke Hudong Technology Recent Developments
12.9 Liudu Renhe Technology
12.9.1 Liudu Renhe Technology Company Information
12.9.2 Liudu Renhe Technology Business Overview
12.9.3 Liudu Renhe Technology Revenue in Cloud CRM Business (2019-2024)
12.9.4 Liudu Renhe Technology Cloud CRM Product Portfolio
12.9.5 Liudu Renhe Technology Recent Developments
12.10 Kingdee
12.10.1 Kingdee Company Information
12.10.2 Kingdee Business Overview
12.10.3 Kingdee Revenue in Cloud CRM Business (2019-2024)
12.10.4 Kingdee Cloud CRM Product Portfolio
12.10.5 Kingdee Recent Developments
12.11 Yonyou
12.11.1 Yonyou Company Information
12.11.2 Yonyou Business Overview
12.11.3 Yonyou Revenue in Cloud CRM Business (2019-2024)
12.11.4 Yonyou Cloud CRM Product Portfolio
12.11.5 Yonyou Recent Developments
12.12 HAND
12.12.1 HAND Company Information
12.12.2 HAND Business Overview
12.12.3 HAND Revenue in Cloud CRM Business (2019-2024)
12.12.4 HAND Cloud CRM Product Portfolio
12.12.5 HAND Recent Developments
12.13 Quanchengyun Technology
12.13.1 Quanchengyun Technology Company Information
12.13.2 Quanchengyun Technology Business Overview
12.13.3 Quanchengyun Technology Revenue in Cloud CRM Business (2019-2024)
12.13.4 Quanchengyun Technology Cloud CRM Product Portfolio
12.13.5 Quanchengyun Technology Recent Developments
12.14 Shenzhou Yundong Technology
12.14.1 Shenzhou Yundong Technology Company Information
12.14.2 Shenzhou Yundong Technology Business Overview
12.14.3 Shenzhou Yundong Technology Revenue in Cloud CRM Business (2019-2024)
12.14.4 Shenzhou Yundong Technology Cloud CRM Product Portfolio
12.14.5 Shenzhou Yundong Technology Recent Developments
13 Report Conclusion
14 Disclaimer

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