Point-of-Sale Terminals Market by Product (Fixed, Mobile), Component (Hardware, Services, Software), End-Use - Global Forecast 2024-2030

Point-of-Sale Terminals Market by Product (Fixed, Mobile), Component (Hardware, Services, Software), End-Use - Global Forecast 2024-2030

The Point-of-Sale Terminals Market size was estimated at USD 97.64 billion in 2023 and expected to reach USD 104.83 billion in 2024, at a CAGR 7.67% to reach USD 163.89 billion by 2030.

A point-of-sale (POS) terminal is critical to the payment systems of the retail, hospitality, and service sectors. It is a physical and digital platform for executing customer transactions and managing business sales operations. POS terminals have evolved from traditional cash registers to sophisticated, multifunctional devices integrating various hardware and software technologies. In recent years, there has been a significant increase in the adoption of wireless Point-of-Sale (POS) terminals across various retail and restaurant businesses. The growing demand for seamless, efficient, contactless payment methods drives this trend. Contactless transactions reduce physical touchpoints and enable quicker transaction times, enhancing customer satisfaction and retention rates. Integrating cutting-edge technologies such as Near Field Communication (NFC), QR code scanning, and mobile wallets facilitates secure and convenient payment experiences for customers. Modern POS systems have advanced features that streamline business operations, including accounting integrations, sales tracking, inventory management, and customer relationship management (CRM). Such comprehensive solutions help businesses optimize their daily processes, reducing errors and saving time. The primary concern with POS terminals is the risk of unauthorized access or data breaches. These devices store sensitive customer information, such as credit card numbers, personal identification numbers (PINs), and other transaction details. Cybercriminals often target POS systems to steal this data, which can then be used for fraudulent activities or sold on dark web marketplaces. Industry players are investing heavily in robust security measures such as end-to-end encryption and tokenization techniques that protect cardholder data during transmission and storage. Additionally, small businesses and restaurants are implementing wireless POS systems to achieve compact, versatile alternatives with minimal setup requirements and lower upfront investment costs.

Regional Insights

Asia has witnessed a rapid surge in cashless transactions, driven by growing internet penetration, smartphone usage, and supportive government policies. The Indian government also introduced initiatives such as Digital India and Pradhan Mantri Jan-Dhan Yojana (PMJDY), which aim to provide financial inclusion and promote cashless transactions among citizens. Similarly, China has emerged as a significant adopter of cashless payments through platforms that have fueled the market's growth. The Americas boast a strong presence of retail brands embracing advanced POS technologies. In the United States alone, large retailers such as Walmart, Target Corporation, and Home Depot have implemented modern POS solutions that integrate functionalities like inventory management, customer relationship management (CRM), and reporting capabilities into their operations. Latin America has also seen a surge in POS adoption, driven by rising smartphone penetration and the expansion of retail chains such as Lojas Americanas, Grupo Exito, and Falabella, which have expanded POS terminal deployment. Further, Europe has developed advanced POS terminals that integrate cutting-edge technologies such as contactless payments, near-field communication (NFC), biometrics, and artificial intelligence (AI). European countries such as the United Kingdom, France, Germany, and Spain have already seen widespread acceptance of contactless payment methods for quicker transactions. Moreover, European POS terminal manufacturers are investing heavily in research and development to introduce innovative features such as AI-powered customer analytics and integrated eCommerce platforms. Adopting the Payment Services Directive 2 (PSD2) across Europe is further driving technological advancements in the sector by fostering an open banking ecosystem that enables seamless integration between different financial services providers.

Market Insights

Market Dynamics

The market dynamics represent an ever-changing landscape of the Point-of-Sale Terminals Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

Market Drivers

Increasing adoption of cashless transactions across industries
Government initiatives aiming to promote digital payments

Market Restraints

Integration complexity issues associated with POS terminals

Market Opportunities

Ongoing technological advancements in POS systems
Potential of POS solutions integrated with analytics and CRM tools

Market Challenges

Privacy and security concerns associated with POS terminals

Market Segmentation Analysis

Product: Rising demand for POS terminals in retail and restaurants to achieve operational efficiency
End-Use: Growing deployment of mobile terminals owing to portability and ease of use

Market Disruption Analysis

Porter’s Five Forces Analysis
Value Chain & Critical Path Analysis
Pricing Analysis
Technology Analysis
Patent Analysis
Trade Analysis
Regulatory Framework Analysis

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Point-of-Sale Terminals Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Point-of-Sale Terminals Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Recent Developments

Worldline Partners with Mswipe to Enable Brand Equated Monthly Instalments on Its Smart POS Terminals Across India

Worldline SA has partnered with Mswipe Technologies to offer brand-equated monthly installments (EMI) through Worldline Android smart POS machines across India. This strategic collaboration allows businesses to provide no-cost EMI financing options to customers, enabling them to afford mid and high-value purchases.

Payabl. Introduces New POS Terminals for the Retail Sector

Payabl. has introduced a new point-of-sale (POS) solution aimed at driving the growth of European merchants and simplifying the process of accepting card payments for retail establishments of all sizes. The POS solution has been meticulously developed to cater to the growing trend of omnichannel shopping.

Ingenico Acquires Phos, Extending Its Offer for Merchant Payment Acceptance via Smartphone

Ingenico acquired Phos, a provider of software-only point of sale (SoftPoS) solutions that offer a comprehensive suite of services, including acquirer integration and certification as a service. This strategic acquisition by Ingenico complements its 'device agnostic' strategy and further solidifies its position as a pivotal ecosystem enabler within the payments industry.

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Point-of-Sale Terminals Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Point-of-Sale Terminals Market, highlighting leading vendors and their innovative profiles. These include Agilysys Inc., Aptos, LLC, AURES Group, Castles Technology, Cegid Group, Cisco Systems Inc., CITIXSYS AMERICAS INC., Ctac NV, Diebold Nixdorf, Incorporated, Elavon Financial Services DAC, Elo Touch Solutions, Inc., Fiserv, Inc., GK Software SE, Global Payments Inc., HP Development Company, L.P., Infor, Ingenico Group, Intuit Inc., iVeri, Miura Systems Ltd., NCR Corporation, Oracle Corporation, PAX Technology, Revel Systems, Inc, Squirrel Systems, Toast, Inc., Toshiba Tec Corporation, TouchBistro Inc., Vectron Systems SA, and VeriFone, Inc..

Market Segmentation & Coverage

This research report categorizes the Point-of-Sale Terminals Market to forecast the revenues and analyze trends in each of the following sub-markets:

Product
Fixed
Mobile
Component
Hardware
Card readers
Display Units
Input/Output Interfaces
Memory Modules
Power Supplies
Printers
Processors
Wi-Fi/Bluetooth Modules
Services
Software
End-Use
Entertainment
Amusement Parks
Casinos
Cinemas
Cruise Lines/Ships
Golf Clubs
Stadiums
Healthcare
Hospitality
Hotels
Resorts
Spas
Restaurants
Retail
Convenience Stores
Gas Stations
Grocery Stores
Specialty Stores
Supermarkets/Hypermarkets
Warehouse
Region
Americas
Argentina
Brazil
Canada
Mexico
United States
California
Florida
Illinois
New York
Ohio
Pennsylvania
Texas
Asia-Pacific
Australia
China
India
Indonesia
Japan
Malaysia
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Europe, Middle East & Africa
Denmark
Egypt
Finland
France
Germany
Israel
Italy
Netherlands
Nigeria
Norway
Poland
Qatar
Russia
Saudi Arabia
South Africa
Spain
Sweden
Switzerland
Turkey
United Arab Emirates
United Kingdom

Please Note: PDF & Excel + Online Access - 1 Year