Managed Services Market by Service Type (IT Infrastructure, Managed Data Center, Managed Network), Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs)), End Use, Deployment Model - Global Forecast 2024-2030

Managed Services Market by Service Type (IT Infrastructure, Managed Data Center, Managed Network), Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs)), End Use, Deployment Model - Global Forecast 2024-2030

The Managed Services Market size was estimated at USD 314.82 billion in 2023 and expected to reach USD 358.13 billion in 2024, at a CAGR 13.85% to reach USD 780.61 billion by 2030.

The managed services market encompasses the various services offered by external providers to manage, monitor, and optimize organizations' IT infrastructure, applications, and processes to ensure smooth operations and reduced downtime. The increasing adoption of digital transformation strategies incorporating cloud computing solutions and IoT-enabled devices has significantly boosted the demand for managed services. However, shortages of skilled workforce in emerging technologies and data privacy concerns are impacting the growth of the managed services market. Nevertheless, integrating cloud migration support, 5G implementation assistance, and providing resources for data-driven decision-making using big data analytics and AI-powered solutions are estimated to generate lucrative opportunities for managed services in the upcoming years.

Regional Insights

The market for managed services in the Americas is driven by technological advancements, investments in artificial intelligence (AI) to enhance managed service offerings, and a growing focus on cybersecurity measures to protect businesses from potential breaches. In European Union countries, there is an increasing emphasis on digital transformation initiatives to improve customer experiences and streamline business operations. In the MEA region, industries including energy and finance are driving demand for managed services as companies seek cost-effective ways of managing complex IT environments. The Asia-Pacific’s managed services market is witnessing rapid growth due to increased IT spending from both government and private sectors, a growing need for operational efficiency, and an expanding digital landscape. The government encourages innovation in IT infrastructure management, increasing the need for managed services catering to network operations and data centers across the region.

Market Insights

Market Dynamics

The market dynamics represent an ever-changing landscape of the Managed Services Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

Market Drivers

Increasing digitalization efforts by organizations aiming for process automation
Growing instances of cyber attacks worldwide
Rapid evolution in cloud technologies leading to need for efficient deployment models

Market Restraints

Integration and reliability concerns coupled with a lack of skilled professionals

Market Opportunities

Potential demand for customized industry-specific solutions that cater to unique requirements
Emergence of next-gen managed services

Market Challenges

Inadequate standards and issues of data privacy

Market Segmentation Analysis

Service Type: Increasing use of managed security for security solutions
Organization Size: Growing use of managed services for efficiency of operations in large enterprises
End Use: Extensive need of managed services in BFSI operations for security purposes
Deployment Model: Potential adoption of cloud-managed services

Market Disruption Analysis

Porter’s Five Forces Analysis
Value Chain & Critical Path Analysis
Pricing Analysis
Technology Analysis
Patent Analysis
Trade Analysis
Regulatory Framework Analysis

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Managed Services Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Managed Services Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Recent Developments

Netskope Launches New Managed Service Provider Program to Enable Partners to Grow Revenue and Help Customers Quickly and Easily Unlock SASE's Full Potential

Netskope has recently introduced a new Managed Service Provider (MSP) Program, expanding its Evolve Partner Program. This initiative aims to support partners in diversifying their revenue streams by offering flexible licensing options, dedicated resources, and technical support accreditation. The program features a new as-a-service business model framework that includes simplified and flexible SKU pricing, comprehensive packages across Netskope's product portfolio, technical training tracks for implementation and support, a dedicated global support portal, and MSP Opportunity Registration.

Windstream Enterprise Launches Comprehensive IT Managed Services Portfolio to Inaugurate its Strategic Alliances Program

Windstream Enterprise, an IT-managed service provider, has launched a new range of IT Managed Services powered by ATSG. This portfolio aims to assist enterprise customers in effectively managing and controlling their digital infrastructure, virtual workspace, and cybersecurity requirements. Through the partnership with ATSG, clients can leverage a comprehensive suite of managed services, including Digital Workplace, Digital Infrastructure, Cybersecurity, cloud-enabled network connectivity solutions, unified communications services, and cybersecurity strategies.

Accenture and Google Cloud Expand Partnership to Accelerate Cybersecurity Resilience

Accenture and Google Cloud have extended their global partnership to enhance businesses' ability to protect critical assets and strengthen security against cyber threats. As part of this collaboration, Accenture is introducing its new Managed Extended Detection and Response (MxDR) service, powered by Google Cloud's security-specific generative artificial intelligence (AI). Accenture has focused on enhancing its adaptive Detection and Response offering and MxDR service by incorporating various capabilities, including Chronicle Security Operations, Mandiant Threat Intelligence, managed crisis and incident response, and technology accelerators.

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Managed Services Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Managed Services Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, AT&T Inc., Atos SE, Canon Inc., Cisco Systems Inc., Cognizant Technology Solutions Corporation, Dell Technologies Inc., Fujitsu Limited, Hewlett Packard Enterprise Company, International Business Machines Corporation, Lenovo Group Ltd., Microsoft Corporation, Oracle Corporation, Tata Consultancy Services Ltd., and Toshiba Corporation.

Market Segmentation & Coverage

This research report categorizes the Managed Services Market to forecast the revenues and analyze trends in each of the following sub-markets:

Service Type
IT Infrastructure
Managed Data Center
Managed Network
Managed Security
Organization Size
Large Enterprises
Small and Medium-sized Enterprises (SMEs)
End Use
BFSI
Energy and Utilities
Government
Healthcare and Life Sciences
IT and Telecom
Manufacturing
Media and Entertainment
Others
Retail and Consumer Goods
Deployment Model
Cloud
On-Premises
Region
Americas
Argentina
Brazil
Canada
Mexico
United States
California
Florida
Illinois
New York
Ohio
Pennsylvania
Texas
Asia-Pacific
Australia
China
India
Indonesia
Japan
Malaysia
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Europe, Middle East & Africa
Denmark
Egypt
Finland
France
Germany
Israel
Italy
Netherlands
Nigeria
Norway
Poland
Qatar
Russia
Saudi Arabia
South Africa
Spain
Sweden
Switzerland
Turkey
United Arab Emirates
United Kingdom

Please Note: PDF & Excel + Online Access - 1 Year