Grocery Delivery Software Market by Type (App-Based, Web-Based), Application (Large Enterprises, Small & Medium Enterprises) - Global Forecast 2024-2030

Grocery Delivery Software Market by Type (App-Based, Web-Based), Application (Large Enterprises, Small & Medium Enterprises) - Global Forecast 2024-2030


The Grocery Delivery Software Market size was estimated at USD 7.11 billion in 2023 and expected to reach USD 7.71 billion in 2024, at a CAGR 8.85% to reach USD 12.88 billion by 2030.

The grocery delivery software market comprises digital platforms used by grocery retailers and delivery services to manage and facilitate the online ordering, processing, and delivery of groceries to consumers. This market serves individual customers and businesses, tailoring to the need for convenience, speed, and efficiency in grocery shopping. Key factors driving the market growth include the rise in consumer preference for online shopping, advancements in mobile technology, and the increased need for contactless delivery services. Furthermore, population growth in urban areas, along with growing internet penetration, is contributing to the expansion of this market. Despite the rapid growth, grocery delivery software faces limitations such as the high cost of technology adoption for small retailers and challenges in maintaining the cold chain for perishable goods. Furthermore, the integration of order management and pos systems and a secure payment gateway in grocery delivery software can offer significant growth opportunities for the market.

Regional Insights

In the Americas, consumer demand for grocery delivery services has surged due to the combined effect of urban lifestyles, the need for convenience, and the influence of the pandemic on shopping habits. These markets are characterized by high smartphone penetration and the wide availability of Internet services, contributing to robust online platforms and apps facilitating grocery delivery. The EMEA region presents a diverse market with varying consumer behaviors. Europe's EU countries are highly ready for digital grocery shopping and are seen as mature markets with strong logistics and tech infrastructure to support delivery services. The Middle East market, particularly in affluent areas like the UAE and Saudi Arabia, demonstrates a growing acceptance of e-commerce and the convenience of grocery delivery services, influenced by high internet penetration and a young consumer population, propelling the demand for grocery delivery software. The Asia Pacific region is home to rapidly developing and highly populous markets with different grocery delivery software adoption stages. Robust e-commerce growth, especially in China and India, drives innovation and investment in the region.

Market Insights
  • Market Dynamics

    The market dynamics represent an ever-changing landscape of the Grocery Delivery Software Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.
    • Market Drivers
      • Growing Trend of Digitalization in Grocery Businesses and Customer Demand for Scheduled Delivery
      • Time-Saving Coupled with the Convenience Offered by Grocery Delivery Software to Consumers
      • Ongoing Integration with E-Commerce Platforms and Increasing Dark Stores
      • Market Restraints
        • Security Concerns and Poor Design of Software Along with Low-Profit Margins
        • Market Opportunities
          • Integration of Order Management or POS System and Secure Payment Gateway in Grocery Delivery Software
          • Emerging Autonomous Grocery Delivery Models and Application of AI/ML
          • Market Challenges
            • Deep-Rooted Consumer Behavior and Problems Associated with the Penetration of Grocery Delivery Software in Small Towns
            • Market Segmentation Analysis
              • Type: Growing utilization of app-based software due to its ease of use
              • Application: Significant adoption of grocery delivery by large enterprises to handle large volumes of deliveries
              • Market Disruption Analysis
              • Porter’s Five Forces Analysis
              • Value Chain & Critical Path Analysis
              • Pricing Analysis
              • Technology Analysis
              • Patent Analysis
              • Trade Analysis
              • Regulatory Framework Analysis
              FPNV Positioning Matrix

              The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Grocery Delivery Software Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

              Market Share Analysis

              The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Grocery Delivery Software Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

              Recent Developments
              • Uber and Save Mart Launch On-Demand Grocery Delivery Service in the US

                Uber Technologies Inc. and The Save Mart Companies, a grocery retailer in California, deepened their partnership to enhance grocery delivery services across the state. This collaboration leverages Uber's extensive delivery network to bring an efficient, seamless shopping experience directly to consumers' doorsteps. By integrating with Uber Eats, Save Mart aims to expand its digital footprint and meet the rising consumer demand for convenient online grocery options. The alliance underscores the growing trend of grocery retailers utilizing third-party platforms to simplify the supply chain process and adapt to the evolving marketplace influenced by consumer preferences for swift and reliable delivery services.

                Instacart Announces New Omnichannel and AI Solutions for Grocery

                Instacart launched innovative omnichannel and AI-powered tools to enhance the grocery delivery experience. The tools aim to seamlessly integrate in-store and online shopping experiences, fostering a more intuitive and efficient ecosystem for users. These technology advancements promise to empower retailers with smarter restocking and inventory management and personalize the consumer shopping journey. Instacart's dedication to leveraging AI reinforces its stance at the forefront of the grocery delivery sector and underscores its strategic investment in creating a more interconnected and intelligent grocery ecosystem.

                Uber Partners with Hy-Vee on Grocery Delivery

                Uber Technologies partnered with Midwestern supermarket chain Hy-Vee to expand the accessibility and efficiency of grocery deliveries for customers across the Midwest. The convenience-driven initiative promises a seamless shopping experience, empowering consumers to order fresh groceries and essentials promptly delivered to their doorsteps. This partnership reflects the growing trend of integrating advanced delivery technologies within the grocery sector to meet the evolving demands of digital-first consumers.
              Strategy Analysis & Recommendation

              The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Grocery Delivery Software Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

              Key Company Profiles

              The report delves into recent significant developments in the Grocery Delivery Software Market, highlighting leading vendors and their innovative profiles. These include Bakord by Uisort Technologies Pvt. Ltd., DoorDash, Inc., FATbit Technologies, Fresh Direct, LLC, Glovoapp, S.L., goBrands, Inc., Good Eggs, Inc., GrocerKey, Inc., Grubhub Inc., iFood, Instacart, Local Express, Inc., Mercato, Inc., Mercatus Technologies Inc., OurHarvest LLC, Pofi Technologies, Postmates Inc., Rappi Inc., Shipt, Inc., Snackdash, Swiggy by Bundl Technologies Private Limited, Talabat Middle East FZ-L.L.C, and ValueAppz.

              Market Segmentation & Coverage

              This research report categorizes the Grocery Delivery Software Market to forecast the revenues and analyze trends in each of the following sub-markets:
              • Type
                • App-Based
                • Web-Based
                • Application
                  • Large Enterprises
                  • Small & Medium Enterprises
                  • Region
                    • Americas
                      • Argentina
                      • Brazil
                      • Canada
                      • Mexico
                      • United States
                        • California
                        • Florida
                        • Illinois
                        • New York
                        • Ohio
                        • Pennsylvania
                        • Texas
                        • Asia-Pacific
                          • Australia
                          • China
                          • India
                          • Indonesia
                          • Japan
                          • Malaysia
                          • Philippines
                          • Singapore
                          • South Korea
                          • Taiwan
                          • Thailand
                          • Vietnam
                          • Europe, Middle East & Africa
                            • Denmark
                            • Egypt
                            • Finland
                            • France
                            • Germany
                            • Israel
                            • Italy
                            • Netherlands
                            • Nigeria
                            • Norway
                            • Poland
                            • Qatar
                            • Russia
                            • Saudi Arabia
                            • South Africa
                            • Spain
                            • Sweden
                            • Switzerland
                            • Turkey
                            • United Arab Emirates
                            • United Kingdom


                            Please Note: PDF & Excel + Online Access - 1 Year


1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Growing Trend of Digitalization in Grocery Businesses and Customer Demand for Scheduled Delivery
5.1.1.2. Time-Saving Coupled with the Convenience Offered by Grocery Delivery Software to Consumers
5.1.1.3. Ongoing Integration with E-Commerce Platforms and Increasing Dark Stores
5.1.2. Restraints
5.1.2.1. Security Concerns and Poor Design of Software Along with Low-Profit Margins
5.1.3. Opportunities
5.1.3.1. Integration of Order Management or POS System and Secure Payment Gateway in Grocery Delivery Software
5.1.3.2. Emerging Autonomous Grocery Delivery Models and Application of AI/ML
5.1.4. Challenges
5.1.4.1. Deep-Rooted Consumer Behavior and Problems Associated with the Penetration of Grocery Delivery Software in Small Towns
5.2. Market Segmentation Analysis
5.2.1. Type: Growing utilization of app-based software due to its ease of use
5.2.2. Application: Significant adoption of grocery delivery by large enterprises to handle large volumes of deliveries
5.3. Market Trend Analysis
5.4. Cumulative Impact of Russia-Ukraine Conflict
5.5. Cumulative Impact of High Inflation
5.6. Porter’s Five Forces Analysis
5.6.1. Threat of New Entrants
5.6.2. Threat of Substitutes
5.6.3. Bargaining Power of Customers
5.6.4. Bargaining Power of Suppliers
5.6.5. Industry Rivalry
5.7. Value Chain & Critical Path Analysis
5.8. Regulatory Framework Analysis
5.9. Client Customization
5.9.1. Business Model
6. Grocery Delivery Software Market, by Type
6.1. Introduction
6.2. App-Based
6.3. Web-Based
7. Grocery Delivery Software Market, by Application
7.1. Introduction
7.2. Large Enterprises
7.3. Small & Medium Enterprises
8. Americas Grocery Delivery Software Market
8.1. Introduction
8.2. Argentina
8.3. Brazil
8.4. Canada
8.5. Mexico
8.6. United States
9. Asia-Pacific Grocery Delivery Software Market
9.1. Introduction
9.2. Australia
9.3. China
9.4. India
9.5. Indonesia
9.6. Japan
9.7. Malaysia
9.8. Philippines
9.9. Singapore
9.10. South Korea
9.11. Taiwan
9.12. Thailand
9.13. Vietnam
10. Europe, Middle East & Africa Grocery Delivery Software Market
10.1. Introduction
10.2. Denmark
10.3. Egypt
10.4. Finland
10.5. France
10.6. Germany
10.7. Israel
10.8. Italy
10.9. Netherlands
10.10. Nigeria
10.11. Norway
10.12. Poland
10.13. Qatar
10.14. Russia
10.15. Saudi Arabia
10.16. South Africa
10.17. Spain
10.18. Sweden
10.19. Switzerland
10.20. Turkey
10.21. United Arab Emirates
10.22. United Kingdom
11. Competitive Landscape
11.1. Market Share Analysis, 2023
11.2. FPNV Positioning Matrix, 2023
11.3. Competitive Scenario Analysis
11.3.1. Uber and Save Mart Launch On-Demand Grocery Delivery Service in the US
11.3.2. Instacart Announces New Omnichannel and AI Solutions for Grocery
11.3.3. Uber Partners with Hy-Vee on Grocery Delivery
12. Competitive Portfolio
12.1. Key Company Profiles
12.2. Key Product Portfolio

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