Field Service Management Market by Offerings (Services, Solution), Functionalities (Billing & Invoicing, Customer Management, Inventory Management), Deployment Type, End-user Industry - Global Forecast 2024-2030


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Field Service Management Market by Offerings (Services, Solution), Functionalities (Billing & Invoicing, Customer Management, Inventory Management), Deployment Type, End-user Industry - Global Forecast 2024-2030


The Field Service Management Market size was estimated at USD 4.10 billion in 2023 and expected to reach USD 4.31 billion in 2024, at a CAGR 5.73% to reach USD 6.06 billion by 2030.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Field Service Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Field Service Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Field Service Management Market, highlighting leading vendors and their innovative profiles. These include Accruent LLC, Comarch Group, FieldAware Inc., GeoConcept SA, IFS AB, Infor Global Solutions, Inc., Kickserv, mHelpDesk, Microsoft Corporation, Oracle Corporation, OverIT Pvt. Ltd., RazorSync, LLC, Salesforce, SAP SE, Service Fusion, ServiceMax, Servicepower Technologies, Trimble Inc., Verizon Connect, and Zinier Inc..

Market Segmentation & Coverage



This research report categorizes the Field Service Management Market to forecast the revenues and analyze trends in each of the following sub-markets:

Offerings
Services
Solution
Functionalities
Billing & Invoicing
Customer Management
Inventory Management
Reporting & Analytics
Schedule, Dispatch & Route Optimization
Service Contract Management
Work Order Management
Deployment Type
Cloud
On-Premise
End-user Industry
Construction & Real Estate
Energy & Utilities
Healthcare & Life Sciences
IT & Telecommunication
Manufacturing
Oil & Gas
Transportation & Logistics
Region
Americas
Argentina

Brazil

Canada

Mexico

United States
California

Florida

Illinois

New York

Ohio

Pennsylvania

Texas
Asia-Pacific
Australia

China

India

Indonesia

Japan

Malaysia

Philippines

Singapore

South Korea

Taiwan

Thailand

Vietnam
Europe, Middle East & Africa
Denmark

Egypt

Finland

France

Germany

Israel

Italy

Netherlands

Nigeria

Norway

Poland

Qatar

Russia

Saudi Arabia

South Africa

Spain

Sweden

Switzerland

Turkey

United Arab Emirates

United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the Field Service Management Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Field Service Management Market?
3. What are the technology trends and regulatory frameworks in the Field Service Management Market?
4. What is the market share of the leading vendors in the Field Service Management Market?
5. Which modes and strategic moves are suitable for entering the Field Service Management Market?

Note: PDF & Excel + Online Access - 1 Year


1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
4.1. Introduction
4.2. Field Service Management Market, by Region
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Rising emergence of small and medium enterprises across the globe
5.1.1.2. Potential demand attributed to precise tracking along with business management through field service management systems
5.1.1.3. Increasing shift towards automated systems for improved data management worldwide
5.1.2. Restraints
5.1.2.1. Concern regarding data privacy together with misuse of private business records
5.1.3. Opportunities
5.1.3.1. Favorable governmental initiatives to assist small and medium enterprises in emerging markets
5.1.3.2. Ongoing strategic collaboration for the implementation of field service management system
5.1.3.3. Emergence of novel technologies to advance field service management
5.1.4. Challenges
5.1.4.1. High cost associated with installations and management of field service software
5.2. Market Segmentation Analysis
5.3. Market Trend Analysis
5.4. Cumulative Impact of High Inflation
5.5. Porter’s Five Forces Analysis
5.5.1. Threat of New Entrants
5.5.2. Threat of Substitutes
5.5.3. Bargaining Power of Customers
5.5.4. Bargaining Power of Suppliers
5.5.5. Industry Rivalry
5.6. Value Chain & Critical Path Analysis
5.7. Regulatory Framework
6. Field Service Management Market, by Offerings
6.1. Introduction
6.2. Services
6.3. Solution
7. Field Service Management Market, by Functionalities
7.1. Introduction
7.2. Billing & Invoicing
7.3. Customer Management
7.4. Inventory Management
7.5. Reporting & Analytics
7.6. Schedule, Dispatch & Route Optimization
7.7. Service Contract Management
7.8. Work Order Management
8. Field Service Management Market, by Deployment Type
8.1. Introduction
8.2. Cloud
8.3. On-Premise
9. Field Service Management Market, by End-user Industry
9.1. Introduction
9.2. Construction & Real Estate
9.3. Energy & Utilities
9.4. Healthcare & Life Sciences
9.5. IT & Telecommunication
9.6. Manufacturing
9.7. Oil & Gas
9.8. Transportation & Logistics
10. Americas Field Service Management Market
10.1. Introduction
10.2. Argentina
10.3. Brazil
10.4. Canada
10.5. Mexico
10.6. United States
11. Asia-Pacific Field Service Management Market
11.1. Introduction
11.2. Australia
11.3. China
11.4. India
11.5. Indonesia
11.6. Japan
11.7. Malaysia
11.8. Philippines
11.9. Singapore
11.10. South Korea
11.11. Taiwan
11.12. Thailand
11.13. Vietnam
12. Europe, Middle East & Africa Field Service Management Market
12.1. Introduction
12.2. Denmark
12.3. Egypt
12.4. Finland
12.5. France
12.6. Germany
12.7. Israel
12.8. Italy
12.9. Netherlands
12.10. Nigeria
12.11. Norway
12.12. Poland
12.13. Qatar
12.14. Russia
12.15. Saudi Arabia
12.16. South Africa
12.17. Spain
12.18. Sweden
12.19. Switzerland
12.20. Turkey
12.21. United Arab Emirates
12.22. United Kingdom
13. Competitive Landscape
13.1. FPNV Positioning Matrix
13.2. Market Share Analysis, By Key Player
13.3. Competitive Scenario Analysis, By Key Player
14. Competitive Portfolio
14.1. Key Company Profiles
14.1.1. Accruent LLC
14.1.2. Comarch Group
14.1.3. FieldAware Inc.
14.1.4. GeoConcept SA
14.1.5. IFS AB
14.1.6. Infor Global Solutions, Inc.
14.1.7. Kickserv
14.1.8. mHelpDesk
14.1.9. Microsoft Corporation
14.1.10. Oracle Corporation
14.1.11. OverIT Pvt. Ltd.
14.1.12. RazorSync, LLC
14.1.13. Salesforce
14.1.14. SAP SE
14.1.15. Service Fusion
14.1.16. ServiceMax
14.1.17. Servicepower Technologies
14.1.18. Trimble Inc.
14.1.19. Verizon Connect
14.1.20. Zinier Inc.
14.2. Key Product Portfolio
15. Appendix
15.1. Discussion Guide
15.2. License & Pricing
FIGURE 1. FIELD SERVICE MANAGEMENT MARKET RESEARCH PROCESS
FIGURE 2. FIELD SERVICE MANAGEMENT MARKET SIZE, 2023 VS 2030
FIGURE 3. FIELD SERVICE MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
FIGURE 4. FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2030 (%)
FIGURE 5. FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 6. FIELD SERVICE MANAGEMENT MARKET DYNAMICS
FIGURE 7. FIELD SERVICE MANAGEMENT MARKET SIZE, BY OFFERINGS, 2023 VS 2030 (%)
FIGURE 8. FIELD SERVICE MANAGEMENT MARKET SIZE, BY OFFERINGS, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 9. FIELD SERVICE MANAGEMENT MARKET SIZE, BY FUNCTIONALITIES, 2023 VS 2030 (%)
FIGURE 10. FIELD SERVICE MANAGEMENT MARKET SIZE, BY FUNCTIONALITIES, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 11. FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2023 VS 2030 (%)
FIGURE 12. FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 13. FIELD SERVICE MANAGEMENT MARKET SIZE, BY END-USER INDUSTRY, 2023 VS 2030 (%)
FIGURE 14. FIELD SERVICE MANAGEMENT MARKET SIZE, BY END-USER INDUSTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 15. AMERICAS FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 16. AMERICAS FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 17. UNITED STATES FIELD SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2030 (%)
FIGURE 18. UNITED STATES FIELD SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 19. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 20. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 21. EUROPE, MIDDLE EAST & AFRICA FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 22. EUROPE, MIDDLE EAST & AFRICA FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 23. FIELD SERVICE MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2023
FIGURE 24. FIELD SERVICE MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2023

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