Enterprise Social Networks Market by Deployment Mode (Hybrid, On-Cloud, On-Premise), Organization Size (Large Enterprises, Small & Medium Enterprises), Application, Vertical - Global Forecast 2024-2030

Enterprise Social Networks Market by Deployment Mode (Hybrid, On-Cloud, On-Premise), Organization Size (Large Enterprises, Small & Medium Enterprises), Application, Vertical - Global Forecast 2024-2030


The Enterprise Social Networks Market size was estimated at USD 7.01 billion in 2023 and expected to reach USD 7.44 billion in 2024, at a CAGR 6.19% to reach USD 10.68 billion by 2030.

Enterprise social networks (ESNs) are specialized platforms facilitating employee communication, collaboration, and knowledge sharing. Unlike traditional social media platforms open to the general public, ESNs are private, secure networks that serve as a digital workspace to connect individuals across different departments, roles, and locations. These platforms integrate various tools and features, such as instant messaging, forums, blogs, file sharing, and task management, to streamline business processes, enhance corporate culture, and drive employee engagement. ESNs empower organizations to foster a more collaborative, transparent, and efficient work environment by leveraging social networking principles in a business context. The increasing need for enhanced communication tools within organizations and the growing adoption of remote and hybrid work models are driving the growth of the enterprise social networks (ESNs) market. However, data security concerns related to sharing sensitive corporate information pose a challenge to adopting enterprise social networks (ESNs). The evolution of machine learning technologies and artificial intelligence (AI) presents an opportunity to enhance these networks' capabilities, offering smarter, personalized experiences for users.

Regional Insights

In the Americas, particularly in the United States and Canada, the adoption of enterprise social networks is notably high due to a large number of multinational corporations with a culture of innovation and technology integration. The region exhibits a mature market with a focus on advanced features such as artificial intelligence (AI) and machine learning (ML) to enhance collaboration and productivity. Key trends include emphasis on mobile platforms, and significant investments in security and compliance measures to protect corporate data. The Asia-Pacific region is showcasing rapid growth in the ESN market, driven by digital transformation initiatives in both developed and developing countries. In countries including China, Japan, Australia, and South Korea the adoption of enterprise social networks is driven by a young workforce, the changing dynamics of workplaces, and the emphasis on corporate transparency and employee engagement. The market in the Asia-Pacific region is characterized by a high demand for mobile-enabled and cloud-based solutions, with local vendors competing with global brands. The Europe, Middle East, and Africa region shows a diverse landscape in the adoption of enterprise social networks. Europe showcases a robust adoption rate of enterprise social networks due to stringent data protection laws driving the need for secure and compliant ESN solutions. The Middle East is gradually embracing these platforms, focusing on enhancing corporate communication and operational efficiency. The African region presents a potential for growth as internet penetration and awareness about ESN benefits increase. In the EMEA region, there is a keen interest in solutions supporting diverse languages and catering to local business practices.

Market Insights

Market Dynamics

The market dynamics represent an ever-changing landscape of the Enterprise Social Networks Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

Market Drivers

Increasing need for enhanced communication tools within organizations
Growing adoption of remote and hybrid work models

Market Restraints

Data security concerns related to sharing sensitive corporate information

Market Opportunities

Evolution of machine learning technologies and artificial intelligence (AI)
Need for customized enterprise social networks

Market Challenges

User engagement and integration with existing systems

Market Segmentation Analysis

Organization Size: Large enterprises increasingly adopting enterprise social networks as essential components of their internal communication strategies
Application: Widening use of enterprise social networks for customer engagement

Market Disruption Analysis

Porter’s Five Forces Analysis
Value Chain & Critical Path Analysis
Pricing Analysis
Technology Analysis
Patent Analysis
Trade Analysis
Regulatory Framework Analysis

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Enterprise Social Networks Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Enterprise Social Networks Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Recent Developments

Google Expands Access to Social Media Links in Business Listings

Google has extended its offerings to incorporate social media links directly within business profiles. The development allows businesses to connect their Google listings seamlessly with social media platforms, amplifying online visibility and fostering easier direct engagement with audiences. The integration signifies Google's commitment to enhancing digital marketing strategies and underscores the importance of a cohesive online presence for businesses in today's interconnected digital environment.

IBM Announces Launch of IBM Hybrid Cloud Mesh

IBM launched IBM Hybrid Cloud Mesh, a solution designed to empower enterprises to reclaim dominion over their intricate multi-cloud infrastructure. The innovative platform seamlessly integrates various cloud environments, fostering an ecosystem where data and applications can freely interact across disjointed cloud landscapes. The launch underscores IBM's commitment to addressing the complexities of managing multi-cloud systems, propelling businesses towards operational excellence and enhanced efficiency.

Goldman Sachs Introduces AI-powered Social Media Startup 'Louisa'

Goldman Sachs introduced Louisa, a revolutionary AI-driven social media startup. Designed to cater specifically to corporate environments, Louisa stands out by offering unique capabilities that harness the power of artificial intelligence to facilitate seamless communication, enhance collaboration, and optimize workflow within organizations. This initiative signifies As enterprise social networks evolve, Louisa is poised to be at the forefront, reshaping how professionals interact and work together in the digital era.

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Enterprise Social Networks Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Enterprise Social Networks Market, highlighting leading vendors and their innovative profiles. These include blueKiwi Software SA, Cisco Systems, Inc., Cloud Software Group, Inc., Google, Inc, Higher Logic, LLC, IBM Corporation, IGLOO Inc., Jive Software, LLC, Microsoft Corporation, Pegasystems Inc., Salesforce, Inc., Simpplr Inc., Socialtext Inc., VMWare, Inc., Zoho Group, and Zyncro tech.

Market Segmentation & Coverage

This research report categorizes the Enterprise Social Networks Market to forecast the revenues and analyze trends in each of the following sub-markets:

Deployment Mode
Hybrid
On-Cloud
On-Premise
Organization Size
Large Enterprises
Small & Medium Enterprises
Application
Customer Engagement
Employee Engagement
Knowledge Management
Team Collaboration
Vertical
Banking, Finance & Insurance
Education
Government
Healthcare
IT & Telecom
Manufacturing
Media
Retail & eCommerce
Region
Americas
Argentina
Brazil
Canada
Mexico
United States
California
Florida
Illinois
New York
Ohio
Pennsylvania
Texas
Asia-Pacific
Australia
China
India
Indonesia
Japan
Malaysia
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Europe, Middle East & Africa
Denmark
Egypt
Finland
France
Germany
Israel
Italy
Netherlands
Nigeria
Norway
Poland
Qatar
Russia
Saudi Arabia
South Africa
Spain
Sweden
Switzerland
Turkey
United Arab Emirates
United Kingdom

Please Note: PDF & Excel + Online Access - 1 Year


1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Increasing need for enhanced communication tools within organizations
5.1.1.2. Growing adoption of remote and hybrid work models
5.1.2. Restraints
5.1.2.1. Data security concerns related to sharing sensitive corporate information
5.1.3. Opportunities
5.1.3.1. Evolution of machine learning technologies and artificial intelligence (AI)
5.1.3.2. Need for customized enterprise social networks
5.1.4. Challenges
5.1.4.1. User engagement and integration with existing systems
5.2. Market Segmentation Analysis
5.2.1. Organization Size: Large enterprises increasingly adopting enterprise social networks as essential components of their internal communication strategies
5.2.2. Application: Widening use of enterprise social networks for customer engagement
5.3. Market Disruption Analysis
5.4. Porter’s Five Forces Analysis
5.4.1. Threat of New Entrants
5.4.2. Threat of Substitutes
5.4.3. Bargaining Power of Customers
5.4.4. Bargaining Power of Suppliers
5.4.5. Industry Rivalry
5.5. Value Chain & Critical Path Analysis
5.6. Pricing Analysis
5.7. Technology Analysis
5.8. Patent Analysis
5.9. Trade Analysis
5.10. Regulatory Framework Analysis
6. Enterprise Social Networks Market, by Deployment Mode
6.1. Introduction
6.2. Hybrid
6.3. On-Cloud
6.4. On-Premise
7. Enterprise Social Networks Market, by Organization Size
7.1. Introduction
7.2. Large Enterprises
7.3. Small & Medium Enterprises
8. Enterprise Social Networks Market, by Application
8.1. Introduction
8.2. Customer Engagement
8.3. Employee Engagement
8.4. Knowledge Management
8.5. Team Collaboration
9. Enterprise Social Networks Market, by Vertical
9.1. Introduction
9.2. Banking, Finance & Insurance
9.3. Education
9.4. Government
9.5. Healthcare
9.6. IT & Telecom
9.7. Manufacturing
9.8. Media
9.9. Retail & eCommerce
10. Americas Enterprise Social Networks Market
10.1. Introduction
10.2. Argentina
10.3. Brazil
10.4. Canada
10.5. Mexico
10.6. United States
11. Asia-Pacific Enterprise Social Networks Market
11.1. Introduction
11.2. Australia
11.3. China
11.4. India
11.5. Indonesia
11.6. Japan
11.7. Malaysia
11.8. Philippines
11.9. Singapore
11.10. South Korea
11.11. Taiwan
11.12. Thailand
11.13. Vietnam
12. Europe, Middle East & Africa Enterprise Social Networks Market
12.1. Introduction
12.2. Denmark
12.3. Egypt
12.4. Finland
12.5. France
12.6. Germany
12.7. Israel
12.8. Italy
12.9. Netherlands
12.10. Nigeria
12.11. Norway
12.12. Poland
12.13. Qatar
12.14. Russia
12.15. Saudi Arabia
12.16. South Africa
12.17. Spain
12.18. Sweden
12.19. Switzerland
12.20. Turkey
12.21. United Arab Emirates
12.22. United Kingdom
13. Competitive Landscape
13.1. Market Share Analysis, 2023
13.2. FPNV Positioning Matrix, 2023
13.3. Competitive Scenario Analysis
13.3.1. Google Expands Access to Social Media Links in Business Listings
13.3.2. IBM Announces Launch of IBM Hybrid Cloud Mesh
13.3.3. Goldman Sachs Introduces AI-powered Social Media Startup 'Louisa'
13.4. Strategy Analysis & Recommendation
14. Competitive Portfolio
14.1. Key Company Profiles
14.2. Key Product Portfolio

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