CRM Analytics Market by Component (Services, Software), Type (Customer Segmentation & Targeting, Customer Service Analytics, Marketing Analytics), Organization Size, Deployment, End-User - Global Forecast 2023-2030

CRM Analytics Market by Component (Services, Software), Type (Customer Segmentation & Targeting, Customer Service Analytics, Marketing Analytics), Organization Size, Deployment, End-User - Global Forecast 2023-2030

The CRM Analytics Market is projected to reach USD 133.97 billion by 2030 from USD 57.10 billion in 2022, at a CAGR of 11.24% during the forecast period.

Market Segmentation & Coverage:

This research report analyzes various sub-markets, forecasts revenues, and examines emerging trends in each category to provide a comprehensive outlook on the CRM Analytics Market.

• Based on Component, market is studied across Services and Software. The Software is projected to witness significant market share during forecast period.
• Based on Type, market is studied across Customer Segmentation & Targeting, Customer Service Analytics, Marketing Analytics, Sales Analytics, and Social Media Analytics. The Customer Segmentation & Targeting is projected to witness significant market share during forecast period.
• Based on Organization Size, market is studied across Large Enterprises and Small & Medium Enterprises. The Large Enterprises is projected to witness significant market share during forecast period.
• Based on Deployment, market is studied across On-Cloud and On-Premises. The On-Cloud is projected to witness significant market share during forecast period.
• Based on End-User, market is studied across Banking, Finance & Insurance, Healthcare, Manufacturing, Retail & eCommerce, and Telecommunications. The Telecommunications is projected to witness significant market share during forecast period.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom. The Asia-Pacific is projected to witness significant market share during forecast period.

Market Statistics:

The report provides market sizing and forecasts across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF; multiple currency support helps organization leaders to make well-informed decisions. In this report, 2018 to 2021 are considered as historical years, 2022 is base year, 2023 is estimated year, and years from 2024 to 2030 are considered as forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix is an indispensable tool for assessing the CRM Analytics Market. It comprehensively evaluates vendors, analyzing key metrics related to Business Strategy and Product Satisfaction. This enables users to make informed decisions tailored to their specific needs. Through advanced analysis, vendors are categorized into four distinct quadrants, each representing a different level of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V). Be assured that this insightful framework empowers decision-makers to navigate the market with confidence.

Market Share Analysis:

The Market Share Analysis offers invaluable insights into the vendor landscape CRM Analytics Market. By evaluating their impact on overall revenue, customer base, and other key metrics, we provide companies with a comprehensive understanding of their performance and the competitive environment they confront. This analysis also uncovers the level of competition in terms of market share acquisition, fragmentation, dominance, and industry consolidation during the study period.

Key Company Profiles:

The report delves into recent significant developments in the CRM Analytics Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Altair Engineering Inc., Amazon Web Services, Inc., Avidian, Creatio Ltd., Freshworks, GoodData Corporation, HubSpot, Infor by Koch Industries, International Business Machines Corporation, Looker by Google LLC, Microsoft Corporation, Nextiva, Oracle Corporation, Pipedrive, Qlik Sense, Salesforce, Inc., SAP SE, SAS Institute Inc., Sisense Ltd., Teradata Corporation, TIBCO Spotfire, Yellowfin, Inc. by Idera, Inc., ZenDesk, and Zoho Corporation Pvt. Ltd..

The report offers valuable insights on the following aspects:

1. Market Penetration: It provides comprehensive information about key players' market dynamics and offerings.
2. Market Development: In-depth analysis of emerging markets and penetration across mature market segments, highlighting lucrative opportunities.
3. Market Diversification: Detailed information about new product launches, untapped geographies, recent developments, and investments.
4. Competitive Assessment & Intelligence: Exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of leading players.
5. Product Development & Innovation: Intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast for the CRM Analytics Market?
2. Which products, segments, applications, and areas hold the highest investment potential in the CRM Analytics Market?
3. What is the competitive strategic window for identifying opportunities in the CRM Analytics Market?
4. What are the latest technology trends and regulatory frameworks in the CRM Analytics Market?
5. What is the market share of the leading vendors in the CRM Analytics Market?
6. Which modes and strategic moves are suitable for entering the CRM Analytics Market?

Note: PDF & Excel + Online Access - 1 Year