Audio Communication Monitoring Market by Component (Services, Solutions), Type (Wired Communication, Wireless Communication), Deployment Mode, Organization Size, Application, Vertical - Global Forecast 2024-2030

Audio Communication Monitoring Market by Component (Services, Solutions), Type (Wired Communication, Wireless Communication), Deployment Mode, Organization Size, Application, Vertical - Global Forecast 2024-2030


The Audio Communication Monitoring Market size was estimated at USD 35.84 billion in 2023 and expected to reach USD 43.01 billion in 2024, at a CAGR 20.10% to reach USD 129.20 billion by 2030.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Audio Communication Monitoring Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Audio Communication Monitoring Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Audio Communication Monitoring Market, highlighting leading vendors and their innovative profiles. These include 3CX, Ameyo Pvt. Ltd., Avaya LLC, Behavox Limited, Behavox Ltd., Cisco Systems, Inc., CloudTalk, CloudTalk, s.r.o., Enghouse System Limited, Enghouse Systems Limited, Genesys Cloud Services, Inc., Google LLC by Alphabet Inc., Haloocom Technologies Private Limited, Integrated Research Limited, Intelligent Voice Ltd., International Business Machines Corporation, JustCall by SaaS Labs US, Inc, Martello Technologies Corporation, Nectar Services Corp., Nuance Communications, Inc. by Microsoft Corporation, Servetel Communications Private Limited, Veritone, Inc., and Vyopta Incorporated.

Market Segmentation & Coverage

This research report categorizes the Audio Communication Monitoring Market to forecast the revenues and analyze trends in each of the following sub-markets:

Component

Services

Managed Services
  • Professional Services
  • Solutions

    Audio Loudness, Metering & Monitoring

    Audio Communication Surveillance Monitoring
  • LTE/VOLTE Monitoring
  • Media Monitoring
  • Call Recording Software & Quality Analysis
  • Reporting & Analytics
  • Type

    Wired Communication
  • Wireless Communication
  • Deployment Mode

    Cloud
  • On-Premises
  • Organization Size

    Large Enterprises
  • Small & Medium-Sized Enterprises
  • Application

    Broadcast Monitoring
  • Commercial Areas
  • Law Enforcement Agencies
  • Sales & Internal Communication Monitoring
  • Vertical

    Banking, Financial Services & Insurance
  • Government
  • Healthcare & Life Sciences
  • Media & Entertainment
  • Retail & E-commerce
  • Telecom & IT
  • Region

    Americas

    Argentina
  • Brazil
  • Canada
  • Mexico
  • United States

    California
  • Florida
  • Illinois
  • New York
  • Ohio
  • Pennsylvania
  • Texas
  • Asia-Pacific

    Australia
  • China
  • India
  • Indonesia
  • Japan
  • Malaysia
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam
  • Europe, Middle East & Africa

    Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Israel
  • Italy
  • Netherlands
  • Nigeria
  • Norway
  • Poland
  • Qatar
  • Russia
  • Saudi Arabia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Arab Emirates
  • United Kingdom
    The report offers valuable insights on the following aspects:

    1. Market Penetration: It presents comprehensive information on the market provided by key players.
    2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
    3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
    4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
    5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
    The report addresses key questions such as:

    1. What is the market size and forecast of the Audio Communication Monitoring Market?
    2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Audio Communication Monitoring Market?
    3. What are the technology trends and regulatory frameworks in the Audio Communication Monitoring Market?
    4. What is the market share of the leading vendors in the Audio Communication Monitoring Market?
    5. Which modes and strategic moves are suitable for entering the Audio Communication Monitoring Market?


    Note: PDF & Excel + Online Access - 1 Year

  • 1. Preface
    1.1. Objectives of the Study
    1.2. Market Segmentation & Coverage
    1.3. Years Considered for the Study
    1.4. Currency & Pricing
    1.5. Language
    1.6. Limitations
    1.7. Assumptions
    1.8. Stakeholders
    2. Research Methodology
    2.1. Define: Research Objective
    2.2. Determine: Research Design
    2.3. Prepare: Research Instrument
    2.4. Collect: Data Source
    2.5. Analyze: Data Interpretation
    2.6. Formulate: Data Verification
    2.7. Publish: Research Report
    2.8. Repeat: Report Update
    3. Executive Summary
    4. Market Overview
    4.1. Introduction
    4.2. Audio Communication Monitoring Market, by Region
    5. Market Insights
    5.1. Market Dynamics
    5.1.1. Drivers
    5.1.1.1. Increasing fraudulent activities and cybercrime in telecommunications and need to analyze audio conversations in real-time
    5.1.1.2. Deployment for remote contact centers and colocation services
    5.1.1.3. Significant demand for risk and compliance management in BFSI industry
    5.1.2. Restraints
    5.1.2.1. Limited awareness about audio communication monitoring solutions
    5.1.2.2. Loosely integrated legacy system architecture
    5.1.3. Opportunities
    5.1.3.1. Emerging demand for audio communication monitoring solutions among SMEs
    5.1.3.2. Integration of AI, analytics, and NLP capabilities in monitoring systems
    5.1.4. Challenges
    5.1.4.1. Data and information security & privacy considerations
    5.2. Market Segmentation Analysis
    5.3. Market Trend Analysis
    5.4. Cumulative Impact of High Inflation
    5.5. Porter’s Five Forces Analysis
    5.5.1. Threat of New Entrants
    5.5.2. Threat of Substitutes
    5.5.3. Bargaining Power of Customers
    5.5.4. Bargaining Power of Suppliers
    5.5.5. Industry Rivalry
    5.6. Value Chain & Critical Path Analysis
    5.7. Regulatory Framework
    6. Audio Communication Monitoring Market, by Component
    6.1. Introduction
    6.2. Services
    6.3.1. Managed Services
    6.3.2. Professional Services
    6.3. Solutions
    6.4.1. Audio Loudness, Metering & Monitoring
    6.4.2.1. Audio Communication Surveillance Monitoring
    6.4.2.2. LTE/VOLTE Monitoring
    6.4.2.3. Media Monitoring
    6.4.2. Call Recording Software & Quality Analysis
    6.4.3. Reporting & Analytics
    7. Audio Communication Monitoring Market, by Type
    7.1. Introduction
    7.2. Wired Communication
    7.3. Wireless Communication
    8. Audio Communication Monitoring Market, by Deployment Mode
    8.1. Introduction
    8.2. Cloud
    8.3. On-Premises
    9. Audio Communication Monitoring Market, by Organization Size
    9.1. Introduction
    9.2. Large Enterprises
    9.3. Small & Medium-Sized Enterprises
    10. Audio Communication Monitoring Market, by Application
    10.1. Introduction
    10.2. Broadcast Monitoring
    10.3. Commercial Areas
    10.4. Law Enforcement Agencies
    10.5. Sales & Internal Communication Monitoring
    11. Audio Communication Monitoring Market, by Vertical
    11.1. Introduction
    11.2. Banking, Financial Services & Insurance
    11.3. Government
    11.4. Healthcare & Life Sciences
    11.5. Media & Entertainment
    11.6. Retail & E-commerce
    11.7. Telecom & IT
    12. Americas Audio Communication Monitoring Market
    12.1. Introduction
    12.2. Argentina
    12.3. Brazil
    12.4. Canada
    12.5. Mexico
    12.6. United States
    13. Asia-Pacific Audio Communication Monitoring Market
    13.1. Introduction
    13.2. Australia
    13.3. China
    13.4. India
    13.5. Indonesia
    13.6. Japan
    13.7. Malaysia
    13.8. Philippines
    13.9. Singapore
    13.10. South Korea
    13.11. Taiwan
    13.12. Thailand
    13.13. Vietnam
    14. Europe, Middle East & Africa Audio Communication Monitoring Market
    14.1. Introduction
    14.2. Denmark
    14.3. Egypt
    14.4. Finland
    14.5. France
    14.6. Germany
    14.7. Israel
    14.8. Italy
    14.9. Netherlands
    14.10. Nigeria
    14.11. Norway
    14.12. Poland
    14.13. Qatar
    14.14. Russia
    14.15. Saudi Arabia
    14.16. South Africa
    14.17. Spain
    14.18. Sweden
    14.19. Switzerland
    14.20. Turkey
    14.21. United Arab Emirates
    14.22. United Kingdom
    15. Competitive Landscape
    15.1. FPNV Positioning Matrix
    15.2. Market Share Analysis, By Key Player
    15.3. Competitive Scenario Analysis, By Key Player
    16. Competitive Portfolio
    16.1. Key Company Profiles
    16.1.1. 3CX
    16.1.2. Ameyo Pvt. Ltd.
    16.1.3. Avaya LLC
    16.1.4. Behavox Limited
    16.1.5. Behavox Ltd.
    16.1.6. Cisco Systems, Inc.
    16.1.7. CloudTalk
    16.1.8. CloudTalk, s.r.o.
    16.1.9. Enghouse System Limited
    16.1.10. Enghouse Systems Limited
    16.1.11. Genesys Cloud Services, Inc.
    16.1.12. Google LLC by Alphabet Inc.
    16.1.13. Haloocom Technologies Private Limited
    16.1.14. Integrated Research Limited
    16.1.15. Intelligent Voice Ltd.
    16.1.16. International Business Machines Corporation
    16.1.17. JustCall by SaaS Labs US, Inc
    16.1.18. Martello Technologies Corporation
    16.1.19. Nectar Services Corp.
    16.1.20. Nuance Communications, Inc. by Microsoft Corporation
    16.1.21. Servetel Communications Private Limited
    16.1.22. Veritone, Inc.
    16.1.23. Vyopta Incorporated
    16.2. Key Product Portfolio
    17. Appendix
    17.1. Discussion Guide
    17.2. License & Pricing
    FIGURE 1. AUDIO COMMUNICATION MONITORING MARKET RESEARCH PROCESS
    FIGURE 2. AUDIO COMMUNICATION MONITORING MARKET SIZE, 2023 VS 2030
    FIGURE 3. AUDIO COMMUNICATION MONITORING MARKET SIZE, 2018-2030 (USD MILLION)
    FIGURE 4. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2023 VS 2030 (%)
    FIGURE 5. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 6. AUDIO COMMUNICATION MONITORING MARKET DYNAMICS
    FIGURE 7. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
    FIGURE 8. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 9. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY TYPE, 2023 VS 2030 (%)
    FIGURE 10. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 11. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2030 (%)
    FIGURE 12. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 13. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
    FIGURE 14. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 15. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2023 VS 2030 (%)
    FIGURE 16. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 17. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2023 VS 2030 (%)
    FIGURE 18. AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 19. AMERICAS AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
    FIGURE 20. AMERICAS AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 21. UNITED STATES AUDIO COMMUNICATION MONITORING MARKET SIZE, BY STATE, 2023 VS 2030 (%)
    FIGURE 22. UNITED STATES AUDIO COMMUNICATION MONITORING MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 23. ASIA-PACIFIC AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
    FIGURE 24. ASIA-PACIFIC AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 25. EUROPE, MIDDLE EAST & AFRICA AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
    FIGURE 26. EUROPE, MIDDLE EAST & AFRICA AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
    FIGURE 27. AUDIO COMMUNICATION MONITORING MARKET, FPNV POSITIONING MATRIX, 2023
    FIGURE 28. AUDIO COMMUNICATION MONITORING MARKET SHARE, BY KEY PLAYER, 2023

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