AIOps Platform Market by Component (Platform, Services), Deployment (Cloud, On-premise), Organization Size, Application, Vertical - Global Forecast 2024-2030

AIOps Platform Market by Component (Platform, Services), Deployment (Cloud, On-premise), Organization Size, Application, Vertical - Global Forecast 2024-2030


The AIOps Platform Market size was estimated at USD 13.48 billion in 2023 and expected to reach USD 16.37 billion in 2024, at a CAGR 21.76% to reach USD 53.50 billion by 2030.

An artificial intelligence for IT operations (AIOps) platform utilizes advanced algorithms, machine learning, and big data analytics to automate and enhance IT operations. AIOps aid in problem detection, root cause analysis, and proactive resolution of issues by analyzing various IT tools and devices' vast volumes of operational data. This allows organizations to streamline IT operations, reduce downtime, and optimize service performance. The increasing complexity of IT infrastructure and a growing volume of data drives the market growth. However, the market faces limitations, such as a lack of skilled professionals adept at implementing and managing AIOps platforms. In addition, data security and privacy concerns associated with AIOps integration limit the adoption of the AIOps platform. Furthermore, advancements in AI and machine learning technologies further propel the demand for smart IT operations solutions. Enterprises are progressively adopting cloud-based AIOps solutions due to their scalable nature and cost efficiency.

Regional Insights

In the Americas region, the demand for AIOps platforms is driven by a mature IT infrastructure and the presence of a significant number of large-scale enterprises that are early adopters of AI technology. The focus on enhancing user experience and optimizing IT operations cost-effectively is prevalent among businesses. The need for agility, scalability, and advanced analytics in IT operations influences customer purchasing behaviors in the region. Investments in AI and ML technologies and a robust research ecosystem lead to ongoing innovation and cater to many verticals, including finance, healthcare, and retail. A high emphasis on regulatory compliance, data privacy, and digital transformation initiatives is observed in the European Union. This has resulted in a strong demand for AIOps solutions that provide insights while adhering to GDPR and other regulations. European enterprises exhibit cautious purchasing behavior, preferring AIOps solutions and prioritizing security and compliance. South America and MEA are promising regions for the AIOps platform market, with both displaying strong growth trends influenced by economic diversification, digital transformation initiatives, and the rise of smart infrastructure investments. The Asia-Pacific region is rapidly embracing AIOps platforms, with countries such as China, Japan, and India leading the way. The government's initiatives underline the national strategy for AI and, by extension, AIOps, showing strong commitment and investment in this technology. Companies focus on technological innovation, and the need to manage complex IT systems effectively drives the AIOps market. The burgeoning IT sector has a vast pool of tech-savvy professionals contributing to adopting AIOps solutions.

Market Insights
  • Market Dynamics

    The market dynamics represent an ever-changing landscape of the AIOps Platform Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.
    • Market Drivers
      • Rapidly growing IT infrastructure and rising IT complexities related to high-volume data management across Asia-Pacific
      • Increasing need for enhanced solutions to address language and cultural diversity
      • Growing demand for predictive analytics to preempt network issues and optimize network performance
      • Market Restraints
        • Complexities in implementing and maintaining AIOps platforms
        • Market Opportunities
          • Development and launch of advanced AIOps platforms
          • High potential for AIOps to meet varied regulatory requirements across economies
          • Market Challenges
            • Data security and privacy concerns associated with AIOps integration
            • Market Segmentation Analysis
              • Component: Rising need for efficient and proven service offerings
              • Deployment: Growing deployment of cloud-based models with less upfront cost, offering high scalability
              • Organization Size: Rising demand for AIOps from large enterprises prioritizing scalability and automation due to complex IT operations
              • Application: Significant adoption of AIOps platforms for network and security management applications
              • Vertical: Higher adoption of AIOps in energy & utilities with strong predictive maintenance capabilities
              • Market Disruption Analysis
              • Porter’s Five Forces Analysis
              • Value Chain & Critical Path Analysis
              • Pricing Analysis
              • Technology Analysis
              • Patent Analysis
              • Trade Analysis
              • Regulatory Framework Analysis
              FPNV Positioning Matrix

              The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the AIOps Platform Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

              Market Share Analysis

              The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the AIOps Platform Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

              Recent Developments
              • LTIMindtree Introduces Canvas CloudXperienz

                LTIMindtree introduced its groundbreaking SaaS offering, the Canvas CloudXperienz. This hybrid cloud management platform is infused with artificial intelligence for IT operations (AIOps) designed to elevate the management of hybrid cloud infrastructures and applications. It brings efficiency, heightened security, and scalability to the forefront.

                Kyndryl and Dynatrace Announce Global Alliance to Enhance Customers' Insights

                Kyndryl and Dynatrace joined forces to forge a strategic global partnership and deliver cutting-edge solutions by integrating Kyndryl's comprehensive suite of services from Kyndryl Consult with Dynatrace's groundbreaking technologies. Clients benefit from an enriched experience through Unified Observability, ensuring minimal system disruptions, resource efficiency, swift diagnostics, and user experience enhancements. The alliance further facilitates application modernization, empowering seamless digital transitions and safeguarding against potential downtime.

                BMC Revolutionizes Observability and AIOps With BMC HelixGPT

                BMC integrated GPT into its AI-driven service and operations management suite, enhancing the BMC Helix Operations Management solution with advanced AIOps features. These new capabilities leverage BMC HelixGPT, offering state-of-the-art AI functionalities such as dynamic service blueprints, situation explainability, and innovative fingerprinting. These enhancements enable IT operations to achieve unparalleled service availability and efficiency by significantly reducing the mean time to identify and repair IT issues.
              Strategy Analysis & Recommendation

              The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the AIOps Platform Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

              Key Company Profiles

              The report delves into recent significant developments in the AIOps Platform Market, highlighting leading vendors and their innovative profiles. These include Amazon Web Services, Inc., BigPanda, Inc., BMC Software, Inc., Broadcom Inc., Cisco Systems, Inc., CloudFabrix Software Inc., Cloudwise, Datadog, Inc., Dell Inc., Dynatrace, Inc., Elasticsearch B.V., GAVS Technologies, Google LLC by Alphabet Inc., HCL Technologies Limited, Hewlett Packard Enterprise Company, Hexaware Technologies Limited, Infosys Ltd., International Business Machines Corporation, Knot Solutions Pvt. Ltd., LogicMonitor Inc., LTIMindtree Limited, MeshIQ, Microsoft Corporation, Netreo, Inc., New Relic, Inc., OKESTRO Co., Ltd., OpenText Corporation, Oracle Corporation, PagerDuty, Inc., Prodapt Solutions Private Limited, ProphetStor Data Services, Inc., ScienceLogic, Inc., Selector Software, Inc., ServiceNow, Inc., Sigma Data Systems, Tata Consultancy Services Limited, Tech Mahindra Limited, VuNet Systems Private Limited, Wipro Limited, Zenoss Inc., and Zoho Corporation.

              Market Segmentation & Coverage

              This research report categorizes the AIOps Platform Market to forecast the revenues and analyze trends in each of the following sub-markets:
              • Component
                • Platform
                • Services
                • Deployment
                  • Cloud
                  • On-premise
                  • Organization Size
                    • Large Enterprises
                    • Small & Medium Enterprises
                    • Application
                      • Application Performance Analysis
                      • Infrastructure Management
                      • Network & Security Management
                      • Real-Time Analytics
                      • Vertical
                        • BFSI
                        • Energy & Utilities
                        • Government & Defense
                        • Healthcare & Life Sciences
                        • IT & Telecom
                        • Media & Entertainment
                        • Retail & eCommerce
                        • Region
                          • Americas
                            • Argentina
                            • Brazil
                            • Canada
                            • Mexico
                            • United States
                              • California
                              • Florida
                              • Illinois
                              • New York
                              • Ohio
                              • Pennsylvania
                              • Texas
                              • Asia-Pacific
                                • Australia
                                • China
                                • India
                                • Indonesia
                                • Japan
                                • Malaysia
                                • Philippines
                                • Singapore
                                • South Korea
                                • Taiwan
                                • Thailand
                                • Vietnam
                                • Europe, Middle East & Africa
                                  • Denmark
                                  • Egypt
                                  • Finland
                                  • France
                                  • Germany
                                  • Israel
                                  • Italy
                                  • Netherlands
                                  • Nigeria
                                  • Norway
                                  • Poland
                                  • Qatar
                                  • Russia
                                  • Saudi Arabia
                                  • South Africa
                                  • Spain
                                  • Sweden
                                  • Switzerland
                                  • Turkey
                                  • United Arab Emirates
                                  • United Kingdom


                                  Please Note: PDF & Excel + Online Access - 1 Year


1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Rapidly growing IT infrastructure and rising IT complexities related to high-volume data management across Asia-Pacific
5.1.1.2. Increasing need for enhanced solutions to address language and cultural diversity
5.1.1.3. Growing demand for predictive analytics to preempt network issues and optimize network performance
5.1.2. Restraints
5.1.2.1. Complexities in implementing and maintaining AIOps platforms
5.1.3. Opportunities
5.1.3.1. Development and launch of advanced AIOps platforms
5.1.3.2. High potential for AIOps to meet varied regulatory requirements across economies
5.1.4. Challenges
5.1.4.1. Data security and privacy concerns associated with AIOps integration
5.2. Market Segmentation Analysis
5.2.1. Component: Rising need for efficient and proven service offerings
5.2.2. Deployment: Growing deployment of cloud-based models with less upfront cost, offering high scalability
5.2.3. Organization Size: Rising demand for AIOps from large enterprises prioritizing scalability and automation due to complex IT operations
5.2.4. Application: Significant adoption of AIOps platforms for network and security management applications
5.2.5. Vertical: Higher adoption of AIOps in energy & utilities with strong predictive maintenance capabilities
5.3. Market Trend Analysis
5.3.1. Significant focus on digital transformation and expansion of the IT industry in India
5.3.2. Rising adoption of AIOps platforms in China due to integration of advanced AI and machine learning algorithm technologies
5.3.3. Growing need for advanced IT management services and AIOps solutions with reduction in working-age population in Japan
5.3.4. Advanced technological landscape is becoming a conducive environment for AIOps platforms in South Korea
5.3.5. Well-structured national strategies to promote smart national establishment in Singapore and their extensive deployment of AIOps to support this widespread digital transformation
5.3.6. Diversified focus on exploring AIOps across commercial sectors in Australia with government emphasis on building a more secure AI environment
5.4. Cumulative Impact of High Inflation
5.5. Porter’s Five Forces Analysis
5.5.1. Threat of New Entrants
5.5.2. Threat of Substitutes
5.5.3. Bargaining Power of Customers
5.5.4. Bargaining Power of Suppliers
5.5.5. Industry Rivalry
5.6. Value Chain & Critical Path Analysis
5.7. Regulatory Framework Analysis
6. AIOps Platform Market, by Component
6.1. Introduction
6.2. Platform
6.3. Services
7. AIOps Platform Market, by Deployment
7.1. Introduction
7.2. Cloud
7.3. On-premise
8. AIOps Platform Market, by Organization Size
8.1. Introduction
8.2. Large Enterprises
8.3. Small & Medium Enterprises
9. AIOps Platform Market, by Application
9.1. Introduction
9.2. Application Performance Analysis
9.3. Infrastructure Management
9.4. Network & Security Management
9.5. Real-Time Analytics
10. AIOps Platform Market, by Vertical
10.1. Introduction
10.2. BFSI
10.3. Energy & Utilities
10.4. Government & Defense
10.5. Healthcare & Life Sciences
10.6. IT & Telecom
10.7. Media & Entertainment
10.8. Retail & eCommerce
11. Americas AIOps Platform Market
11.1. Introduction
11.2. Argentina
11.3. Brazil
11.4. Canada
11.5. Mexico
11.6. United States
12. Asia-Pacific AIOps Platform Market
12.1. Introduction
12.2. Australia
12.3. China
12.4. India
12.5. Indonesia
12.6. Japan
12.7. Malaysia
12.8. Philippines
12.9. Singapore
12.10. South Korea
12.11. Taiwan
12.12. Thailand
12.13. Vietnam
13. Europe, Middle East & Africa AIOps Platform Market
13.1. Introduction
13.2. Denmark
13.3. Egypt
13.4. Finland
13.5. France
13.6. Germany
13.7. Israel
13.8. Italy
13.9. Netherlands
13.10. Nigeria
13.11. Norway
13.12. Poland
13.13. Qatar
13.14. Russia
13.15. Saudi Arabia
13.16. South Africa
13.17. Spain
13.18. Sweden
13.19. Switzerland
13.20. Turkey
13.21. United Arab Emirates
13.22. United Kingdom
14. Competitive Landscape
14.1. Market Share Analysis, 2023
14.2. FPNV Positioning Matrix, 2023
14.3. Competitive Scenario Analysis
14.3.1. LTIMindtree Introduces Canvas CloudXperienz
14.3.2. Kyndryl and Dynatrace Announce Global Alliance to Enhance Customers' Insights
14.3.3. BMC Revolutionizes Observability and AIOps With BMC HelixGPT
14.3.4. Elastic Unveils AI Assistant for Observability and General Availability of Universal Profiling
14.3.5. Senser Unveils AIOps Platform Using eBPF to Collect Data
14.3.6. LogicMonitor Expands Observability Intelligence, Introduces New AIOps and ML Capabilities
14.3.7. Dell Would Acquire AIOps Platform Moogsoft to Enhancing Offerings
14.3.8. Infosys Signs Deal for AI-led Development, to Spend About USD 2 Billion Over Five Years
14.3.9. GTT Elevates its Global IT Operations with AIOps from Selector
14.3.10. Xalient Launches Next Generation AIOps Platform Martina 2.0
14.3.11. Google Cloud Collaborates with StarHub to Bolster its Cloud Infinity Transformation Program
14.3.12. CloudFabrix Announces Validation of HashiCorp Consul Integration and Premier Partner Status, Demonstrating AIOps Value in Multi-cloud Deployments
14.3.13. IBM Announces New AIOps Solutions Designed to Automate Software License Compliance
15. Competitive Portfolio
15.1. Key Company Profiles
15.2. Key Product Portfolio

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings